We worked with Maria, who was very kind and thorough with planning our trip. She answered all our questions and was very flexible with developing an itinerary that fit with out travel preferences and... Leggi di più
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We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... Leggi di più
L'azienda ha risposto
Very knowledgeable and responsive. I loved how upfront she was regarding the different choices I was requesting and she politely guided me to what I feel is the right choice for the family. I really w... Leggi di più
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I had asked for quotes and programmes from other operators; Majo C answered immediately, Every single question had a quick reply; her answers had great clarity. Spot on! congratulations!
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Happy Gringo Travel
Scritti dall'azienda
Happy Gringo is an Anglo-Dutch owned travel company run by passionate travelers for like-minded clients. We have 18 years of experience, during which time we have established ourselves as one of the leading and most respected travel agencies/tour operators in Ecuador and Galapagos. Above all, we pride ourselves on a personalized approach to service, and a team of local travel experts, who know the country like the back of their hands.
Where Will Your Dreams Take You?
Informazioni di contatto
Portugal E10-77 & 6 de Diciembre. Ambar Building. Office 1201, Quito, Ecuador., 170504, Quito , Ecuador
- + 593 984295830.
- info@happygringo.com
- happygringo.com
4,9
Eccellente
567 recensioni
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Happy Gringo was very efficient in planning the trio for us. They gave us great choices and the best price.
Happy Gringo was very efficient in helping us plan the trip. Jacky was working with us and she replies to our questions within minutes both on WhatsApp and email in spite of us being in different time zones. She gave us a very good price for everything we wanted in the trip.
29 settembre 2025
Risposta di Happy Gringo Travel
Hi! Thanks so much for your kind review 😊 We’re thrilled to hear that Jacky and our team could efficiently plan your trip and answer all your questions quickly. Thank you for choosing Happy Gringo!
Super helpful and nice
Super helpful and nice! As a classic Gen Z phonecall hater, I enjoyed my call with Jonathan :) He had answers about things like wetsuits and bedrooms that I didn't expect him to know off the top of his mind!
8 settembre 2025
Risposta di Happy Gringo Travel
Hi! Thanks so much for your fun review 😊 We’re thrilled to hear that Jonathan could make your call enjoyable and answer all your questions! Once again, thank you for choosing Happy Gringo!
amazing experience
The agent was extremely helpful, great communication. I had specific requests, he jumped on it immediately, made sure that everything is in the itinerary that we dreamed of. This was the easiest booking and the nicest, most accommodating that I have ever done.
29 settembre 2025
Risposta di Happy Gringo Travel
Hi! Thanks so much for your wonderful review 😊 We’re thrilled to hear that our team could make your booking easy, accommodate all your requests, and help create the itinerary of your dreams. Thank you for choosing Happy Gringo!
Very personable service
Very personable service, quick reply with all the information needed and more. The payment process ran smoothly. So far all excellent.
23 settembre 2025
Risposta di Happy Gringo Travel
Thank you for your lovely feedback! We're so glad to hear you had a smooth and positive experience with us. It’s great to know everything has been excellent so far. We're here if you need anything else!
David is the best!
We were very pleased with David and how easy it was to book 3 different tours in the Quito area in late November. We had been looking at various tour companies to arrange private tours with and saw Happy Gringos listed in our Lonely Planet book as one of the best. So far we have not been disappointed with the company.
23 settembre 2025
Risposta di Happy Gringo Travel
Thank you so much for your kind review! It’s wonderful to know you found us through Lonely Planet and that we’ve lived up to your expectations so far. We truly appreciate your trust in Happy Gringo and hope you have an amazing time on your tours!
Jacky did a wonderful job
Jacky did a wonderful job. She responded to emails quickly, customize our trip to our liking, and overall was great at communicating.
23 settembre 2025
Risposta di Happy Gringo Travel
Thank you so much for your kind words! We're so glad to hear that Jacky did a great job customizing your trip and keeping communication clear and prompt. If you ever need help planning another adventure, we’re here for you!
Very responsive and helpful
23 settembre 2025
Risposta di Happy Gringo Travel
Thank you for your kind words! We’re so glad you found our team responsive and helpful. Don’t hesitate to reach out again if you need anything!
Happy Gringo will ensure that you get an amazing Galapagos experience at a reasonable cost!
David put together a customized package according to our dates and interests that will give us an amazing Galapagos experience. He was excellent to work with and the information provided was very detailed and easy to follow. I would highly recommend Happy Gringo. They provide an incredible service at a reasonable price!
17 settembre 2025
Risposta di Happy Gringo Travel
Thank you so much for your wonderful feedback! We truly appreciate your recommendation and look forward to helping you plan another unforgettable adventure someday!
Great service
Quick response time from the agent (Nico) With good recommendations with my limited date availability. Very responsive to all the questions I had even once I was booked. Gracias!
23 settembre 2025
Risposta di Happy Gringo Travel
Thank you so much for your kind words! We're thrilled to hear you had a great experience and that Nico was able to help with quick responses. We'll be sure to pass along your thanks to him! If you ever need assistance again, don’t hesitate to reach out.
Great Service
Jacky was very responsive and even called us outside of normal working hours to ensure we could make informed decisions on our last minute cruise options and tight timeframe.
Really gave us confidence in our final decision.
8 settembre 2025
Risposta di Happy Gringo Travel
Thank you for your kind words! We're so pleased to hear that Jacky’s dedication and responsiveness helped you feel confident in your final decision—especially under a tight timeframe. We hope you had an amazing cruise and look forward to helping with your next adventure!
I was very impressed with Happy Gringo
I was very impressed with Happy Gringo. I gave them a detailed list of our wishes and requirements and David clearly worked very hard to find exactly what we were looking for. It took a couple of weeks through a series of emails and phone calls that were well worth the time spent.
8 settembre 2025
Risposta di Happy Gringo Travel
Thank you for your wonderful feedback! We're so happy to hear that you had a great experience with Happy Gringo and that David was able to tailor your trip to match your specific wishes. We hope to welcome you on another adventure soon.
Our sales representative Jacky
Our sales representative, Jacky, was helpful, patient, and best of all, fun to work with. She offered suggestions and plans that we would never have thought of. Her expertise and detailed emails were wonderful.
8 settembre 2025
Risposta di Happy Gringo Travel
Thank you so much for your lovely feedback! We'll be sure to share your kind words with her, and we hope to help you plan another amazing adventure in the future!
Nico was very helpful with helping us…
Nico was very helpful with helping us decide what kind of itinerary met our needs. He has great communication, very informative and very helpful when we decided to add an extension to our vacation, a trip to Peru.
8 settembre 2025
Risposta di Happy Gringo Travel
Thank you so much for your kind words! We're thrilled to hear that Nico was able to help you create the perfect itinerary and that his support made your vacation planning smooth. We truly appreciate your feedback and hope to assist you with another unforgettable trip in the future :)
Last minute liveaboard deal
Last minute liveaboard deal
Nico helped to secure a couple of options at a great last-minute rate when I decided to book a hiking and snorkeling cruise a week before departure. I ended up with my own cabin at a fantastic price on a very lovely vessel. Communication was easy using Whatsapp and payment link worked with no issues.
1 settembre 2025
Risposta di Happy Gringo Travel
Thank you for your great review! We're so glad Nico could help you land such a fantastic last-minute deal. It’s great to hear everything went smoothly with communication and booking. Wishing you an unforgettable time on board and in the Galapagos!
Great service in finding the best trip…
Great service in finding the best trip for us.
1 settembre 2025
Risposta di Happy Gringo Travel
Thanks so much for your review! We're happy we could help you find the perfect trip. Wishing you an amazing adventure!
Jacky has been fantastic to partner with
Jacky has been fantastic to partner with. Anyone who has tried to put a group together knows the changes and challenges. Jacky has been a wonderful partner to help me in booking travel for 14 people. She is always upbeat, quick to reply and her suggestions for modifying the itinerary has been most helpful.
1 settembre 2025
Risposta di Happy Gringo Travel
Thank you so much for your thoughtful review! We're thrilled to hear that Jacky has been such a great support in organizing your group trip. Wishing you and your group an amazing adventure!
Risposta di Happy Gringo Travel
Thanks so much for your kind words! We’re happy to hear you found our team thorough, helpful, and responsive
Good experience
Jonathan located the type of tour we were looking for very quickly. There are an overwhelming number of tours to the Galapagos. Jonathan helped sort this out.
1 settembre 2025
Risposta di Happy Gringo Travel
Thank you for your review! We're so glad Jonathan was able to help you find the perfect Galapagos tour quickly and easily. We're happy we could simplify things for you. Wishing you an unforgettable trip!
Galapagos here we come thanks to Happy Gringo.
Great experience booking this trip. Good advice from the get go and helpful making adjustments. Very good company.
1 settembre 2025
Risposta di Happy Gringo Travel
Thank you so much for your kind words! We're thrilled to hear you had a great booking experience with Happy Gringo and that our team could help make your Galapagos trip planning smooth and enjoyable. Wishing you an amazing adventure
Happy Gringo a Very Pleasant Surprise
I think I found Happy Gringo through a TripAdvisor review. Follow-up was timely, but not high pressure. We had a lot of time before our trip, so we started with a few ideas and Jonathan turned those ideas into a full-fledge trip including accommodations and recommendations for our free days. He continued to follow-up gently until we were ready to book.
21 agosto 2025
Risposta di Happy Gringo Travel
Thank you so much for the wonderful review! We’re thrilled to hear that your experience with Happy Gringo was such a pleasant surprise. If there’s anything more we can do as your trip approaches, just let us know we’re always here to help :)
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