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Scopri cosa dicono le persone

Valutata 1 stelle su 5

DO NOT ORDER FROM THIS COMPANY. They are completely dishonest - the products are cheap and flimsy, and ultimately I safe for kids. 3+ months after ordering safety bed rails that showed up damaged and... Leggi di più

Valutata 1 stelle su 5

The bed rails were a month late and when they arrived, they were very poor quality with staining, fabric offgassing, and stitching issues. I've been trying to return the product for two months now and... Leggi di più

Valutata 5 stelle su 5

Their customer service was responsive and helpful. We are excited to have a safe place for our little guy to explore!

Valutata 5 stelle su 5

The Natural Timber Playpen was exactly what my wife and I were looking for. It’s easy to assemble, looks great, and can be customized. Looking forward to many years of use.

Dettagli dell'azienda


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

179 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 27% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

HappyGira…Happy Baby

I purchased the HappyGira double playpen for my new grandchild to be. I saw it fully operational at a friend’s home and it is awesome. I immediately ordered one. I showed them the pic and they said they were going to do the same thing. They saw one at a friend’s house and loved it. If you have room, it’s a great buy…price is right and it is very effective and efficient.

1 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Good looks customer unfriendly

The product has several defects they first send a breaker part to replace the broken one and the. The child seat does not lock and gives out with the infants weight leaving the child dangling other breakers are very hard to work with and either one side work and the other doesn’t It is not customer friendly and not safe
Very unhappy the Communication,delivery time is very long

5 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Ordered a Baby Playpen HORRIBLE MISTAKE

Ordered a Baby Playpen. It took 3.5 weeks to arrive even though it is supposed to be from the USA. When it finally arrived, it was It damaged. It is cheap quality. The mat doesn't fit into the playpen correctly. The mat is cheap plastic. And I really couldn't put into words how difficult it was to build. DO NOT BUY FROM HERE.

25 ottobre 2025
Non scritta su invito
Logo di Happygira

Risposta di Happygira

Dear Morgan,

Thanks for your feedback! We immediately looped in our after-sales team and confirmed you reached out to customer service with your concerns—but didn’t hear back when they followed up. We’re sorry for the headache and truly want to make this right. Please get in touch so we can work together on a solution you’ll love!

Valutata 5 stelle su 5

A Fantastic Second Purchase - They Deliver on Their Promises!

My second experience with this company was even better than the first. This time, my order was shipped from their New Jersey warehouse and arrived in just two days.

For potential buyers concerned about shipping times, I highly recommend reading their shipping policy. They are very transparent about their process and even offer expedited options. It's clear they are a genuine company focused on honesty and growth. They're actively working to expand their inventory for faster shipping, which is exciting to see for this growing startup.

The product itself is excellent. Keep up the great work!

11 ottobre 2025
Non scritta su invito
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Risposta di Happygira

Dear Steve S,

Thank you very much for your sincere and detailed review. Your feedback not only offers valuable guidance to other customers but also helps us find new ways to enhance the entire shopping experience. To improve delivery speed, we have launched products with Prime Shipping available—and we’re continually expanding those options. We hope to have the opportunity to provide you with another outstanding experience in the future.

Valutata 5 stelle su 5

Wooden Playpen

We bought the wooden playpen from HappyGira for our baby, and it has been great. We use it every single day. I appreciate how it can be made portable as well, since we prefer to put it away at night.

2 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Dishonest company and poor quality

The company says they are US based but they ship from Singapore. We got the portable tandum strollers with the infant car seats and there are no bases for the carseats or even instructions on how to install the car seats into the car. I'm now worried about the safety of the car seats since when I reached out tot the company they said they don't even sell car seats separately anymore. The boxes were also completely beat up, with a huge hole in one of them. I realized after doing more digging just now that they are not approved by the BBB and have ALL 1 star reviews on there. I'm very disappointed with the dishonesty of this company and have no faith in the safety of their products now.

21 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Unsafe product & unresponsive customer service

We keep finding small, loose plastic fragments coming off of the new baby playpen we just received, which is a choking hazard for our 6 mo LO. We clean and vacuum it daily as well and we still find loose hard plastic pieces shedding everywhere. Customer service was barely responsive and accountable and just responded with you should vacuum daily. Very disappointing and unacceptable accountability!

4 settembre 2025
Non scritta su invito
Valutata 3 stelle su 5

I haven't received my order after 2…

I haven't received my order after 2 months. No response to my email from the customer service. Ive emailed again.. the tracking updates must be made up and aren't helpful as they just say has been processed and moving onto the next station but it doesn't say a what location

So it arrived about 3 days after this review.. the product is quite good. Ordering experience was good but delivery was terrible.

25 luglio 2025
Non scritta su invito
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Risposta di Happygira

Dear Stefan,
we’re all ears when it comes to your needs and feedback—delivering top-quality products while continually enhancing your experience. We know fast, reliable delivery matters, so we’ve fine-tuned our logistics and now offer Prime Shipping: get your order in just 2–5 days! We hope to have the opportunity to give you an even better customer experience.

Valutata 5 stelle su 5

Great Services!

The playpen that was purchased has been great for our baby. It has given us that piece of mind when we have to do things around the house and keep our baby safe at the same time. When anything has broken with the item happygira support was quick to respond and sent the requested replacement parts as soon as possible. Very great services and item from this company!

16 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolutely one of the worst online…

Absolutely one of the worst online companies I have dealt with. To start, their website shows a US address. (Oregon I believe). Order a highchair that I needed in two weeks for my granddaughter's visit. It took almost 6 weeks for it to arrive.
In the meantime I had to purchase something else, so I contacted the company to initiate a return authorization as it was no longer needed.
They delayed responding numerous times only to finally tell me I needed to send and "unpackaging video" prior to getting return authorization. I relayed it was not even opened. Still they required me to video opening. I did and sent them the video.
Days later they responded with "it did not meet their return policy standards" and hence returning it was on me. They provided me with a mailing address...to Singapore and told me IF it arrived and met their standards (no damage, etc.) they would consider issuing me a refund. TOTAL SCAM of a company! Poor customer service and dishonest.

1 agosto 2025
Non scritta su invito
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Risposta di Happygira

Dear Nikki,

Thank you for reaching out, and please accept our sincere apologies that the shipping time did not meet your expectations. We strive for full transparency—our standard shipping times and estimated delivery dates are clearly outlined on our Shipping Policy page:

https://happygira.com/policies/shipping-policy

We understand some orders are more urgent than others. To meet those needs, we offer Prime Shipping, which delivers within 2–5 business days. We’re also expanding our Prime-eligible product lineup so you’ll have even more fast-ship options in the future.

At HappyGira, product functionality, quality, and customer service all matter equally. If you need to return an item, our Convenience Return Program is here to help. It’s currently available to California residents, and we’re working hard to roll it out to other states soon. You can find full details in our Return & Refund Policy:

https://happygira.com/policies/refund-policy

We appreciate your understanding and patience, and we look forward to providing you with a faster, smoother experience next time.

Valutata 1 stelle su 5

Review of Happy Gira:

Review of Happy Gira:

I had a disappointing experience with Happy Gira. I placed an order on July 13, 2025, and promptly contacted them to cancel it within minutes. To my surprise, on July 14, they sent me a fake shipping notification, claiming the order had already left the warehouse. The provided tracking information was useless, showing no updates whatsoever.

It's now been three weeks, and I still haven't received my items or any valid information regarding my order. Efforts to get a refund have been met with silence. This has been a frustrating and upsetting experience, leading me to conclude that Happy Gira is not a trustworthy company. I strongly advise others to be cautious when dealing with them. Do not shop with them they are a scam company

13 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Avoid this company at all costs

Avoid this company at all costs. They have refused to send me return details for a refund so I have had to start a dispute with American Express to get my money back.

The product I ordered cannot be assembled as some of the parts do not fit. And yet the company will not process a return.

25 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

STAY AWAY OMG

STAY AWAY OMG. my husband & I are learning everything the hard way. Please avoid this company at all costs. Takes over 30 days to deliver, the mat that goes inside the playpen is shown to be a thick mat for support well it’s about .0002 inches thick and feels like plush plastic NOT GOOD. Teething babies are strong my sons trying to bite chunks out, the pull up rings fly off when pulled on baby will just go flying backwards. With the mat being as soft as a hardwood floor it DOES NOT provide the comfort you want to have it you need to run to the bathroom or anything this playpen is just not it. You won’t even be able to stand beside it and do the dishes because it’s self destructive. Save your money, time, stress and go with ANYTHING ELSE. This playpen and mat should have been $60 not $200+. And as parents they know we will spend the money when it comes to the safety of our children. They are scamming parents

25 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

We’re so happy with this high chair

We’re so happy with this high chair! It’s well-made, sturdy, and thoughtfully designed. Assembly was quick and easy, and it feels really safe for our little one. They seem super comfortable in it and actually enjoy sitting at the table with us now. It’s also really easy to clean, which is a huge bonus. Definitely worth the purchase — highly recommend to other parents looking for a reliable and stylish high chair!

28 giugno 2025

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