Handpicked Wine Box Recensioni 

285
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

We used Handpicked Wine Box to provide our sales team and key clients, with a well deserved Xmas Gift. The items supplied were very well recieved by all. Great Corporate service as always and we will... Leggi di più

Valutata 5 stelle su 5

10/10 gift success. Becky put together a Shiraz selection box for my husband’s birthday and he was over the moon - especially with the tasting notes. Great selection, beautifully presented and it got... Leggi di più

Valutata 5 stelle su 5

It was so good having somebody to take care of all my client xmas gifts this year. The service and quality of wine that was received from Handpicked Wine Box was exceptional. Highly recommended.... Leggi di più

Valutata 5 stelle su 5

A first class experience. After my partner and I attending one of Becky's wine tasting events which was unfamiliar territory for us both, we walked away with a new found excitement for some of t... Leggi di più

Dettagli dell'azienda

  1. Enoteca

Scritti dall'azienda

Wine is our passion. Our mission is to provide handpicked, stand-out wines, delivered hassle-free straight to your doorstep...we won't compromise on quality and we won't be beaten on value. Also look out for our unique wedding & corporate gift selection


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

285 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(285)

17 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

A very well received gift and so quick - thank you!

I wanted to send a thank you to someone who doesn't live locally. I was told they like pink and bubbles of which you had some good options! It was easy to pick some extras to go alongside and I appreciate that the wrapping and hand-written card were so simply done. The delivery was made next day - fantastic service, and the giftee was really happy.
The only downside to the whole process was a small technical glitch when I was trying to input addresses which meant I had to copy and paste because it wouldn't let me type certain characters. I nearly gave up but I'm glad I didn't.

11 luglio 2024
Valutata 5 stelle su 5

Amazing hamper

I recently received an amazing hamper from Handpicked Wine Box for my birthday weekend away camping, and I couldn't be more delighted! Everything inside was delicious and perfectly paired. From the delicious cider and pink peppercorn salami to the vegan chocolate, each item was a treat. The wine selection was exceptional and truly made our camping experience. This hamper has been the gift that keeps on giving. Thank you, Handpicked Wine Box, for this delightful and memorable gift!

Keely Ann Jones

22 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service , they dropped a bottle and didn't have a replacement so replaced with a more expensive bottle after confirming that it was ok.
Couldn't ask for more !

11 giugno 2024
Valutata 5 stelle su 5

My first order from Handpicked Wine…

My first order from Handpicked Wine Box. Delivered promptly, exactly what was ordered, well packed. My wife placed a similar order and it arrived the next day. Excellent service.

3 giugno 2024
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Risposta di Handpicked Wine Box

We love happy customers! Thank you for taking the time to write your review, we appreciate it & hope you enjoy your wines,
Becky

Valutata 5 stelle su 5

Easy to navigate the site in order to…

Easy to navigate the site in order to find a great gift for a friend. Arrived in perfect time also. Happy with everything about this process. Well done. The added extras were a bonus and well received too. A wider selection would make that even better.

4 giugno 2024
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Risposta di Handpicked Wine Box

Thank you for the feedback and for taking the time to write the review - we hope we can help you with more gifts in the future as we expand our range.
Becky

Valutata 5 stelle su 5

I bought 6 bottles of wine as a…

I bought 6 bottles of wine as a birthday present to be delivered to a family member. The packaging was birthday wrapped with a hand written card. The package was amazing. The wine was of great quality too. Many thanks.

4 giugno 2024
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Risposta di Handpicked Wine Box

Thank you for taking the time to write your review, I am so pleased you liked our gift wrap.
I hope we can help you in the future with more gifting,
Becky

Valutata 5 stelle su 5

Easy to use site and delivery on time…

Easy to use site and delivery on time as promised and my sister loved the wine.

8 maggio 2024
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Risposta di Handpicked Wine Box

Thank you Lucia for your order and for taking the time to write a review, we really appreciate it.
I hope we can help you again in the near future,
Becky

Valutata 3 stelle su 5

Good product, could improve communication for international customers.

The order was packed well, and the products were high quality and were very well received by the recipient. My issue is that I ordered the 24hr delivery on a Thursday evening and the product did not arrive until the Tuesday. I wrote to enquire but received a curt response saying that they were a family business and away for the bank holiday weekend. Living abroad, I had no knowledge of this and felt that the answer felt like an excuse rather than an apology or recognition of my concern. There wasn’t even a sorry for any inconvenience caused. I would probably put my faith in a bigger company to deliver during peak times in future if this company are not able to communicate with the customer in mind. I can’t fault the products but think that communication could be more prompt and thoughtful.

7 maggio 2024
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Risposta di Handpicked Wine Box

Jeremy this is really unfair. we clearly state both at checkout and in the order confirmation email that our Express delivery service is next working day when you order before 12:00. You emailed multiple times over the weekend and I responded to you outside of working hours over the weekend. I didn't feel the need to apologise because your order was despatched and delivered on time as communicated to you. Ordinarily we probably would have responded to you sooner over the weekend however I explained that we were enjoying some time away with our family and this was why it had taken a couple of days to reply. This wasn't an excuse it was an explanation. We go to great lengths to provide a fantastic and personal service to our customers. By all means put your faith in a bigger company but you won't find them replying to your emails at 8am on a bank holiday Monday, like we did. It's really upsetting to receive feedback like this, we go to great lengths to ensure our customers are happy and in this instance we've delivered a "high quality product" on time and responded to your query before most businesses would be operating on a regular Monday morning, let alone a public holiday.

Valutata 5 stelle su 5

Really wonderful

Really wonderful, they helped me with a hard-to-find delicious and reasonably priced wine when they found themselves out of stock. Better service than I could have asked for. Solevari Fetanescu which they stock gets a thumbs up from me!

29 aprile 2024
Valutata 3 stelle su 5

Disappointed by failure to deliver next…

Disappointed by failure to deliver next day but other than that all good.

This was not made clear at checkout I wouldn’t have ordered otherwise. I appreciate the refund.

9 aprile 2024
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Risposta di Handpicked Wine Box

This is completely unfair - you ordered on a Sunday, it is clear throughout our website, including at the checkout that it would be collected on Monday and delivered on the Tuesday. Couriers do not work on Sundays!
In 3.5years no one else has ever queried this or expected this. No other wine business would have managed this either.
Out of good will we even refunded your postage, making a significant loss on your order.

Valutata 5 stelle su 5

Returning Customer

Wine arrived very promptly, excellent packaging. It was a gift - recipient apparently absolutely delighted so therefore I am too. Many thanks once again and keep up the great work!

9 aprile 2024
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Risposta di Handpicked Wine Box

Thank you for your order and review. We hope we can help you again in the future.

Valutata 5 stelle su 5

Great Service - Recommended

I've used "Handpicked Wine Box" a couple of times to send 'Thank You' presents to friends.  Their service very quick & easy - I will continue to use them again in the future - recommended.

2 aprile 2024
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Risposta di Handpicked Wine Box

We really appreciate your business Martin and you taking the time to write this review. Thank you.

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