Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I had a problem with a toasterthat was not a cheap and I would have believed not a inferior quality product. After a little over 12 months old the toaster gave a very loud bang and a bright f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Quick, efficient delivery of breadmaker. pan. Vey well wrapped and protected. Only slight criticism, package was over secured with sellotape.therefore hard to unwrap, very slghtly more expensive f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My broken kettle was the same model so needed the same to match the toaster. I ordered the new one and was pleasantly surprised to receive the it the next day. Excellent service from order to deliver... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience from finding the product, ordering and delivery. My replacement kettle arrived within 24 hours of placing my order. It looks fabulous and is great quality. I also bought a toasted... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di piani di lavoro da cucina

Scritti dall'azienda

Hamilton Beach designs, markets, and distributes a multitude of small electric household appliances. We’re committed to helping make your day a little easier, more creative, and flavourful through the style and function in all our small electric appliances.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

122 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(122)

45 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent

A great product for home use

7 ottobre 2026
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Risposta di Hamiltonbeach

Thank you for your lovely review Sasidharan! We're glad to hear you're enjoying using your new product.

Thank you,
The Hamilton Beach UK Team 😊

Valutata 5 stelle su 5

Great products and super fast delivery

Great products and super fast delivery. Customer care really good. Highly recommend

6 ottobre 2026
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Risposta di Hamiltonbeach

Thank you for your lovely review Paula! We're glad to hear you received such great service.

Thank you,
The Hamilton Beach UK Team 😊

Valutata 1 stelle su 5

Bread Maker disasters

I got a Hamilton Beach bread maker in 2025, I am coeliac and tried to make a gf loaf using their recipe, it was a disaster like a large solid lump, not edible so I put the bread maker away and only got it out this week. This time I used a recipe I found on social media used by many people successfully, I selected the correct weight and the gluten free setting. After 3 hours the machine stopped and I saw the bread was still raw, it had a thin skin on the outside but that is all, this time the bread was so raw I was able to salvage the dough and put it in the oven to cook it.
The ingredients I use are not cheap and not readily available where I live so I thought I would contact Hamilton Beach to ascertain how to find out if the bread maker is faulty, I have been unable to do so, tried several times yesterday via Amazon contact the seller and this morning via the Bradford number on their booklet and neither phone call was picked up, basically I need to know whether there is a way to check if this breadmaker is working as it should be as I cant afford to travel to buy the expensive flour and ingredients only to throw them away

7 ottobre 2026
Non scritta su invito
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Risposta di Hamiltonbeach

Thank you for taking the time to leave us a review. We're very sorry to hear that you've had a difficult time creating gluten free loaves with your bread maker.

We would like to help you resolve this matter; please could you email our team on customerservice@hamiltonbeach.co.uk with the following information:

- Your name and best contact information
- Where and when you purchased the bread maker
- Model number for your bread maker
- If you registered it for warranty

Thank you,
The Hamilton Beach UK Team 😊

Valutata 1 stelle su 5

A Company Who Couldn't Care Less.... A Disgrace

I had a problem with a toasterthat was not a cheap and I would have believed not a inferior quality product. After a little over 12 months old the toaster gave a very loud bang and a bright flash accompanied by lots of smoke.

I contacted the "customer care" team who rudely and abrubtly dismissed my enquiry

Appalling!

Lots of money spent on advertising and the like to gain customers and nothing invested in not losing them as future clients.

Avoid Avoid Avoid!!

6 ottobre 2026
Non scritta su invito
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Risposta di Hamiltonbeach

Hi Tony,

Thank you for taking the time to leave us a review. We're sorry to hear you had a bad experience with your toaster.

We would like to help resolve this for you; please could you email us at: customerservice@hamiltonbeach.co.uk with the following information:

- Where and when you purchased your toaster
- If you registered your toaster with us
- Images of the toaster after incident

Please send these over to our team, so we can resolve this for your as soon as possible.

Thank you,
The Hamilton Beach UK Team

Valutata 2 stelle su 5

Because it's too fast

Because it's too fast, it cuts vegetables with an unattractive appearance; it doesn't look presentable for a salad, for example, and it only has one disc for grating cheese.

24 settembre 2026
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Risposta di Hamiltonbeach

Thank you for taking the time to leave us a review. We're sorry to hear that you didn't find the food processor cut your vegetables in an attractive way.

If you are finding the vegetables getting mushy or crushed, please try using fridge cold vegetables, so they will be firmer and will be sliced more cleanly. You can also adjust the thickness of the slicing attachment for slices more suitable for different ingredients.

We hope this helps improve your experience with the food processor and we will share your feedback with the relevant teams for future improvements to our products.

Thank you,
The Hamilton Beach UK Team 😊

Valutata 5 stelle su 5

Kettle replacement.

My broken kettle was the same model so needed the same to match the toaster. I ordered the new one and was pleasantly surprised to receive the it the next day.
Excellent service from order to delivery. The price was higher than when I made the order last July when I purchased the kettle and toaster together. I got both for just £8 more than this single item.

24 settembre 2026
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Risposta di Hamiltonbeach

Thank you for your lovely review Carol, we're so glad to hear that you are happy with your new kettle and the service you recieved.

Thank you,
The Hamilton Beach UK Team 😊

Valutata 5 stelle su 5

Hamilton Beach Breadmaker and Company are EXCELLENT

Quick, efficient delivery of breadmaker. pan. Vey well wrapped and protected.
Only slight criticism, package was over secured with sellotape.therefore hard to unwrap, very slghtly more expensive for you, over use of plastic wmaterial less card board and brown paper that can be recycled after removing excess sellotape.
Repeat this is a very slight point meant to suggest something that would be helpful to you, customers and the environment.
Very pleased indeed with breadmaker, delivery of spare pan and price of pan was the cheapest I could find. Have had at least 2 other makes of breadmaker, the Hamilton Beach is the best by far.

17 settembre 2026
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Risposta di Hamiltonbeach

Thank you for your lovely review Morris. We're so happy to hear that you are enjoying your new bread maker pan and you are enjoying using your Hamilton Beach bread maker.

We will pass on your feedback regarding the packaging to the relevant teams.

Thank you,
The Hamilton Beach UK Team 😊

Valutata 1 stelle su 5
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Risposta di Hamiltonbeach

Hi Clare,

Thank you for taking the time to leave a review. We're very sorry to hear that your parcel hasn't arrived.

Please contact our customer service team on: customerservice@hamiltonbeach.co.uk and our team will be happy to help you resolve this.

Thank you,
The Hamilton Beach UK Team 😊

Valutata 1 stelle su 5

Items didn’t arrive

Items didn’t arrive

16 settembre 2026
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Risposta di Hamiltonbeach

Hi Tapan,

Thank you for taking the time to leave a review. We can see from our system that your parcel was delivered by our courier on the 17th September.

If this is not the case; please contact our customer service team on: customerservice@hamiltonbeach.co.uk and our team will be happy to help you resolve this.

Thank you,
The Hamilton Beach UK Team 😊

Valutata 5 stelle su 5

Ordered soup maker

Ordered soup maker, came when it was supposed to. Delivery driver was also polite and pleasant.

14 settembre 2026
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Risposta di Hamiltonbeach

Thank you for your lovely review Fiona. We're glad you had a good experience with us! 😊

Thank you,
The Hamilton Beach UK Team

Valutata 5 stelle su 5

Excellent service

Excellent service. Very pleased with the 3 items I purchased. Thankyou

28 agosto 2026
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Risposta di Hamiltonbeach

Thank you for your lovely review Jennifer. We're glad you had such a good experience with us! 😊

Thank you,
The Hamilton Beach UK Team

Valutata 5 stelle su 5

Not sure what you mean by experience i…

Not sure what you mean by experience i ordered the item and it was sent promptly.

27 agosto 2026
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Risposta di Hamiltonbeach

Thank you for leaving us a review Lee. We're glad your item was sent and received promptly.

Thank you,
The Hamilton Beach UK Team

Valutata 1 stelle su 5

Expensive new wafflemaker broke after 6…

Expensive new wafflemaker broke after 6 months of light and careful use

2 settembre 2026
Non scritta su invito
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Risposta di Hamiltonbeach

Hi Matt,

Thank you for taking the time to leave us a review. We're very sorry to hear that your waffle maker broke after only 6 months.

Please could you contact our customer support team at: customerservice@hamiltonbeach.co.uk with the problem you are facing so the team can help resolve this for you.

Thank you,
The Hamilton Beach UK Team

Valutata 5 stelle su 5

None

No comment from me

12 maggio 2026
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Risposta di Hamiltonbeach

Thank you for taking the time to leave us a review!

The Hamilton Beach UK Team 😊

Valutata 5 stelle su 5

Best waffle maker

I ordered this waffle maker bcz it had good reviews and im using it for three days now. Its best and no issues so far. Digital screen with lots of options is remarkable 👍

6 maggio 2026
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Risposta di Hamiltonbeach

Thank you for your lovely review! We're glad to hear you're so pleased with the Waffle Maker and all its options 😊

Thank you,
The Hamilton Beach UK Team

Valutata 1 stelle su 5

Don't buy its scam

Don't buy . Extremely bad service item never arrive and since that everyday they said refund issued today refund issue today but never receive my money . its scam. 1st time place order worst experience now call my bank to recover money . Fake website dont trust them

23 aprile 2026
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Risposta di Hamiltonbeach

Thank you for taking the time to leave a review Ambreen; we're very sorry to hear that you had such a frustrating experience with your order as this is not the level of service we aim to provide.

We apologise for your parcel not arriving and the delay with your refund while our team was looking into this matter. We can confirm from our side that your refund was processed last week and should arrive back into your account this week, if it has not done so already.

Once again we are very sorry for the inconvenience caused to you by this matter.

Thank you,
The Hamilton Beach UK Team

Valutata 4 stelle su 5

All is well except the process for…

All is well except the process for warranty registration is too long and a bit complicated

23 aprile 2026
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Risposta di Hamiltonbeach

Thank you for your feedback! We will pass this to our warranty department so they can factor this into the ongoing improvements to the registration system.

Thank you,
The Hamilton Beach UK Team 😊

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