Excellent customer service. I informed them that one block of salt had broken up on delivery and they dispatched a replacement the next day. However, to my great surprise they sent me a box of 3 x... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great price and you also get some incentive to bulk order or subscribe. The website is pretty good and the order process was straightforward. Fulfillment was handled perfectly, with no delays and... Leggi di più
L'azienda ha risposto
I ordered 10x25kg bags of tablet salt, these were delivered individually wrapped in a cardboard box. Two of the boxes were sufficiently damaged in transit, going through the cardboard box and tearing... Leggi di più
L'azienda ha risposto
Having tried several salt suppliers we found Halite Salts and found them to be very competitively priced. The order was dispatched very quickly and arrived promptly. There was an issue with the delive... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Discover the ultimate solution for your water softening needs with our Halite Salt water softeners. Available in both block and tablet forms, our high-quality products guarantee superior results. Enjoy the convenience of UK-wide express or free delivery options, making it easier than ever to access the benefits of soft water. Experience unbeatable quality at an affordable price point.
Informazioni di contatto
42 Wilbury Way, SG4 0AP, Regno Unito
- 020 3051 3859
- info@halitesalts.co.uk
- halitesalts.co.uk
4,5
Eccellente
200 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Halite Salts
Thanks S Dhar for your kind words!
Reliable company
Although the company had problems with their deliveries due to circumstances outside their control we were always kept informed and they delivered the goods as soon as they were resolved.
15 maggio 2024
Risposta di Halite Salts
Thank you Graham for your understanding and kind words. We're glad to hear that, despite the delivery challenges, you were satisfied with our communication and resolution. Your patience and support mean a lot to us.
Great service from payment to the door
21 giugno 2024
Risposta di Halite Salts
Thank you for your positive review Alaine! We’re delighted to hear that you received great service from payment to delivery.
Reliable and good quality
Very efficient company. Ordering on the website was very easy and quick. My order arrived quickly and was very well packed. Salt is good quality and perfect for my needs. I can't recommend this company highly enough. Good service like this is hard to come by these days and I will definitely be ordering from them again.
14 giugno 2024
Non scritta su invito
Risposta di Halite Salts
Thank you for your kind review Kate!
Dealing with Halite salts Ltd has been…exceptional
Dealing with Halite salts Ltd has been a very simplistic and straight forward hassle free experience from start to finish .
I have used this company for couple of years now and the experience on every occasion was professional and Ollie is the most accommodating person with total customer satisfaction throughout updates accuracy and very competitive pricing , I’ll be back again and again keep up the excellent work
22 maggio 2024
Non scritta su invito
Risposta di Halite Salts
Thanks for your review Bino!
Ordered salt 3 weeks ago no delivery…
Ordered salt 3 weeks ago with delivery confirmed for 19 Jan, sent them a message querying the order with no reply. Going to have to reverse credit card transaction. Is this company fake?
4 weeks later and Halite came back to me, delays due to stock coming from Egypt. Order refunded.
18 gennaio 2024
Non scritta su invito
Risposta di Halite Salts
Hi Jay,
Thank you for taking the time to leave your review and bringing this matter to our attention. We sincerely apologise for the inconvenience you experienced with your order.
The original order was a preorder, which unfortunately ended up getting delayed due to unforeseen issues with our stock shipment from Egypt. We understand your frustration with the delay in delivery and the lack of communication on our part during this time.
To improve our service, we have now employed a new member of staff dedicated to handling customer emails and messages to ensure better communication moving forward.
We are glad to hear that the issue has now been resolved and that you have received your refund. If you ever wish to order from us again, we would like the opportunity to demonstrate our new high standard of service.
If you have any further concerns or need any assistance, please do not hesitate to contact us directly at info@halitesalts.co.uk.
We value your feedback and hope to have the opportunity to serve you better in the future.
Don't get scammed like me. Salt Contains Impurities
Don't get scammed like me. Was looking for a more affordable block salt supplier and happened upon this company. The price was good but obviously too good to be true as the saying goes. They try to entice you but advertising the benefits of the salt being imported from an oasis in Egypt. What you get is complete garbage. The salt blocks are not produced using the vacuum system most reliable producers use. The result is that you get blocks that contain impurities such as sand and other grits. Best case scenario is that is makes a mess of your softener. Worst case is that it will make a mess of your entire plumbing system and possibly even affect your health.
I have tried to contact the company several times to ask for a refund on my remaining blocks of salt but they've never responded. So don't be like me and try to get a deal too good to be true. Go with a reputable company that has been around for a while and pay a little more.
21 ottobre 2023
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.