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Valutata 5 stelle su 5

Volunteering in Nepal was one of the best things I’ve done. My wife and i spent four weeks on the GVI programs. I spent my days working on a construction project helping repair local schools. We p... Leggi di più

Valutata 5 stelle su 5

The best volunteering experience ever! Was quite nervous about volunteering alone for the first time but as soon as I arrived in the Seychelles I felt immediately calm as the booking and schedule mean... Leggi di più

Valutata 5 stelle su 5

I did the Tenerife Marine Conservation internship for one month and it was mindblowing. I feel like I really learned what it meant to work in this field and it was truly fullfilling. The stuff members... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

We paid our deposit and then they went silent on us for 3 weeks. Repeated emails unanswered, a phone message left with a person at the end of the line and still the contact I was in touch with didn't... Leggi di più

Dettagli dell'azienda

  1. Istituto d'istruzione

Scritti dall'azienda

Founded in 1998, GVI runs programs in 21 locations, in 13 countries around the world, each manned by our own staff and aligned to the 17 United Nations Sustainable Development Goals or UN SDGs as well as the objectives of local partners. We welcome participants from all around the world and help facilitate their development into global citizens. This is how we achieve our mission of building a global network of people united by their passion to make a difference. Our commitment to running high-quality sustainable development and experiential education programs has earned us recognition from numerous organizations such as Panthera, Save The Children, and the Seychelles National Parks Authority, as well as, Stanford, NYU, Duke, and Ohio State. The work of our staff and participants is also regularly featured in reputable international and regional publications such as National Geographic, CNN, The Independent, and The Sunday Times. Being responsible in our contribution to sustainable development is at the core of everything we do and we are guided by our ethical commitments and human empowerment principles. The design and implementation of our Child and Vulnerable Adult Policy is overseen by our Child Protection Officers, who are trained up to Level Three by children’s rights organization, ChildSafe. We also take Health and Safety very seriously, which is part of the reason why all our projects around the world are run by our own staff, who have each undergone a Background check, as well as off-site safety training. A minimum of one field staff member is assigned to a group of six participants although the ratio is often as high as one field staff member to three participants. In addition, any local services offered to our participants, including accommodation, transport, or tour providers, have undergone an in-depth risk audit. We are truly a global family brought together by our dedication to long-term positive impact. At the root of our success is our commitment to investing in authentic, meaningful connections with one another, which is why mutual respect and trust are central to our operations. Although we respond with empathy to difficult situations, we believe that most circumstances can benefit from taking a light-hearted approach. By sharing stories of local achievement with our teams worldwide we build the momentum to catapult us toward our vision for the future.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

1071 recensioni

5 stelle
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Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 1 stelle su 5

Faceless and Unsupportive

I would think very carefully about using GVI. They are a worldwide money grabbing company. Don’t send your young people away with them. Poor Support, they don’t pay the NGOs on time and they do have real Safeguarding Issues. Nobody to get in touch with out of hours and a faceless organisation when you need to speak to someone urgently. You have been warned!!

22 novembre 2025
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Risposta di GVI

Hi Paul,

We’re very sorry to hear about your experience and the concerns you’ve raised. We want to assure you that GVI is a 100% legitimate organization, committed to supporting both participants and our partners responsibly.

We take feedback like yours seriously. To help us understand the situation better and address it properly, please share further details with us through our feedback form here: https://docs.google.com/forms/d/e/1FAIpQLSe9yU91tGtgf0Zb76y1yEG4GXnM_LL8tm-CyiKbFhcln6Ydgg/viewform?fbzx=-6172744122750421367.

This will allow our team to review your concerns thoroughly and work on resolving any issues.

Thank you for taking the time to provide your feedback. We are committed to improving our processes and ensuring a better experience for all participants.

Kind regards,
The GVI Feedback Team

Valutata 1 stelle su 5

Run by scammers and sales people, avoid at all cost

Run by scammers avoid at all cost. I spoke to one of the course reps for the Seychelles internship who sold to me the perfect experience in order for me to put down a deposit. After I had, I arranged a call with another rep the following week who told me multiple things I had been told were not true and hadn't even heard of some of them. Things including the price of the course, a career guarantee and equipment provided were all mis-sold to me. Naturally, I tried to cancel the course straight away through the 'Escalation Form' (the only means for a refund) which details you will receive a reply within two working days. I submitted this form around 3 weeks ago, no reply, no help from seemingly the only person who works for them when you call the help number. The company is completely disorganised and more concerned with securing deposits from people trying to make a positive change in the world than actually making a difference for young professionals. I would hate to see anyone else go through what I have, please consider other options for your own sake.
UPDATE 31/12/25 - Please don't take the response from GVI to this review as them actually wanting to resolve the issue. I filled out the form they referenced the day they replied (3 weeks ago) and still have had no response.

7 novembre 2025
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Risposta di GVI

Hi Will,

We’re very sorry to hear about your experience and the frustration it’s caused. This is not the standard of service we aim to provide, and we sincerely apologize for any miscommunication or inconvenience you encountered.

We take your concerns very seriously, especially regarding the information provided by our team and the delay in responding to your escalation form. Please know that we are committed to reviewing your case and ensuring it is addressed as quickly as possible.

Could you please share further details with us through our feedback form here: https://docs.google.com/forms/d/e/1FAIpQLSe9yU91tGtgf0Zb76y1yEG4GXnM_LL8tm-CyiKbFhcln6Ydgg/viewform?fbzx=-6172744122750421367

This will allow us to review your experience thoroughly and work on resolving the issues you’ve raised. Thank you for bringing this to our attention.

Kind regards,
The GVI Feedback Team

Valutata 3 stelle su 5

12-weekse stage-ervaring in Tenerife, Canarische eilanden

Als stagiair wordt je in Tenerife redelijk uitgedaagd. Ik had een 'advanced' stage van 12 weken, wat betekent dat je 3 toetsen en 3 presentaties hebt. Voordat je in het land komt, ben je vereist om minstens de pre-departure cursus af te ronden, die je voorbereid op het veldwerk. Verder zijn er nog 3 andere cursussen die inbegrepen zijn met de prijs. Van tevoren ben ik erg geholpen door de support coördinator Nurah. In het land zelf doe je veel veldwerk op de boot, in het park en langs de kant van de haven omtrent de impact van toerisme. Als stagiaire heb je vaak de taak om deze data in te voeren in zowel de citizen-science databasis als GVI's eigen dataverzameling. Al met al krijg je wat ervaring over dataverzameling en het invoeren ervan, echter zal je zelf vrij weinig met de data te maken hebben. Gelukkig kan je ervoor kiezen om je persoonlijke stageopdracht omtrent deze data te laten gaan, zodat je ook echt met de verzamelde data kan werken. Je kan dit in overleg met de stagebegeleider doen.

Ik zou dit bedrijf zeker aanraden als je een tussenjaar hebt en/of een vrijwilliger bent. Als stagiair is dit ook wel passend, maar misschien korter: voor een maand. De werkzaamheden zijn vrijwel elke week hetzelfde en op een gegeven moment werd ik daarin niet meer uitgedaagd. Mocht je een grote stageopdracht willen voltooien met veel onderzoek en analyse, dan zou ik er wat langer blijven. Het enige nadeel is dat geen werkplek aanwezig is op de basis: je werkt voornamelijk in de accommodatie waar je verblijft en soms is het erg rumoerig.

Het enige wat ik heb op te merken aan het bedrijf, zijn alle geldzaken. Ik raad het niet aan als je alles op eigen houtje moet betalen, want dat is erg prijzig. Ik had zelf gehoopt door de Erasmusbeurs gedekt te worden, maar deze weigerde dat te doen aangezien GVI geen kantoor heeft in het land waar je stage loopt. Een beurs of vergoeding is aan te raden. Daarnaast is het overmaken van geld via IBAN vrij lastig: het account wat ze hiervoor open hebben staan, blijkt elke keer ongeldig. Daarnaast duren sommige terugbetalingen erg lang, soms wel een aantal maanden. Ook zou ik goed kijken als je een online stage boekt: op de website staat niet heel duidelijk beschreven wat je nou daadwerkelijk boekt, waardoor ik per ongeluk twee opdrachten heb gekregen.

15 novembre 2025
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Risposta di GVI

Hi there,

Thank you for taking the time to share your feedback with us. At GVI, we strive to ensure our participants’ experiences reflect our deeper mission and purpose beyond our commercial objectives, and we’re sorry if that was not the case for you this time around.


If you have any further concerns or questions, please fill out this feedback form: https://docs.google.com/forms/d/e/1FAIpQLSe9yU91tGtgf0Zb76y1yEG4GXnM_LL8tm-CyiKbFhcln6Ydgg/viewform?fbzx=-6172744122750421367. This will ensure your concerns reach the relevant teams so they can work on resolving any issues as soon as possible.

Please note that your feedback is extremely valuable to us and we take it seriously.

Best regards,
GVI Feedback Team

Valutata 5 stelle su 5

GVI Kekoldi

In June of this year, I spent 6 weeks out in Kekoldi, Costa Rica. Like all, I was hesitant to fly so far away from home and spend a month and a half in the jungle. When I arrived on base at Kekoldi, this quickly changed. My time in Costa Rica was truly life-changing; not only did it provide me with a great deal of confidence, but it also reignited my passion for conservation science. The staff out there are so kind and knowledgeable, and you learn so much from them. Like many, I had a fear of snakes before visiting, but because of how the staff talked about them, you couldn't help but love them too. The rest of the volunteers and interns out there were also so passionate and kind; it truly was like a second family. I learnt so much and helped out in multiple of their projects. If I could, I'd return in a heartbeat. There is truly no other place like this in the world. I can't recommend it enough.

6 giugno 2025
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Risposta di GVI

Hi Eloise,

Thank you for sharing this beautiful reflection.

We're so glad your time in Kekoldi felt like a second home and helped reignite your passion for conservation. We’d welcome you back in a heartbeat!

We hope to see you soon,
The GVI Feedback Team

Valutata 5 stelle su 5

second time with GVI Chiang…

This was my second time with GVI Chiang Mai and it never disappoints. It's lovely to see the development of the village and fully immerse yourself into the Karen culture/community. By staying at a homestay you get to try and practice the pakkinya you learn in the afternoons at base which they really appreciate. There are crafts such as bamboo basket and weaving as well as learning a skill with the mahoots. No matter what you sign up for you have the opportunity to do other things such as gibbon hikes or teaching English in the school or nursery. If you want to go on hikes to see elephants ethically, get to live life a different way of life and meet others who share the same views, then you may love Gvi Chiang Mai as much as me.

8 novembre 2025
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Risposta di GVI

Thank you so much for sharing your experience! We’re thrilled to hear that you enjoyed your time with GVI in Chiang Mai, what a fantastic memory to take home!

We hope to see you again in the future,
The GVI Team

Valutata 4 stelle su 5

Amazing and magical!

My experience with GVI has been amazing! The process of getting into a program was a little confusing, but I think it's because I did it through a third party. All with all the experience has been amazing and I felt supported the whole time.

22 novembre 2025
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Risposta di GVI

Hi Marit,

Thank you so much for sharing your experience! We’re thrilled to hear that you enjoyed your time with GVI, what a fantastic memory to take home!

We hope to see you again in the future,
The GVI Team

Valutata 5 stelle su 5

Trip of a lifetime!

Five months ago, my son and I had a trip of a lifetime! We volunteered with GVI in Tenerife. What a wonderful experience. We learned so much and had hands-on experience working on whale and dolphin conservation strategies. So grateful for GVI hosts who looked after us so well. The venue and the people and the numerous whale and dolphin sightings made it so special.

21 giugno 2025
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Risposta di GVI

Thank you so much for sharing your experience! We’re thrilled to hear that you enjoyed your time with GVI in Tenerife, what a fantastic memory to take home!

We hope to see you again in the future,
The GVI Team

Valutata 1 stelle su 5

Slow in reply

Slow in reply. Terrible

19 novembre 2025
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Risposta di GVI

Hi Samuel,

We're sorry that our communication fell short of your expectations. Please know, we take all feedback seriously, and are committed to continuously improving our customer service.

To help us get there, we kindly ask that you fill in our feedback form https://docs.google.com/forms/d/e/1FAIpQLSe9yU91tGtgf0Zb76y1yEG4GXnM_LL8tm-CyiKbFhcln6Ydgg/viewform , if you have not already done so. This will ensure your feedback reaches the correct channels and will allow our team to resolve the matter as soon as possible.

Thank you for your time to share your experience. We look forward to the opportunity to make things right.

Best regards,
GVI Feedback Team

Valutata 1 stelle su 5

Moneygrab!

Honestly, a lot went wrong with my stay that GVI acknowledged that I will not go into deeper detail in this review because I think it will take away from my main point. This company asks a rediculous amount of money that the programs are truely not worth. These experiences generally go for 1/3 of the price and you should definately not book with this company that profits insanely much of our naivity. Please believe me when I say that it is so worth the effort of doing a little more research into other providers or companies that will save you so much money and most of the time provide an even better program.

15 novembre 2025
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Risposta di GVI

Hi there,

Thank you for taking the time to share your feedback with us. At GVI, we strive to ensure our participants’ experiences reflect our deeper mission and purpose beyond our commercial objectives, and we’re sorry if that was not the case for you this time around.

If you have any further concerns or questions, please fill out his feedback form: https://docs.google.com/forms/d/e/1FAIpQLSe9yU91tGtgf0Zb76y1yEG4GXnM_LL8tm-CyiKbFhcln6Ydgg/viewform . This will ensure your concerns reach the relevant teams so they can work on resolving any issues as soon as possible.

Please note that your feedback is extremely valuable to us and we take it seriously.

Best regards,
GVI Feedback Team

Valutata 3 stelle su 5

I travelled to Kefalonia (Greece) for a…

I travelled to Kefalonia (Greece) for a wildlife and environmental conservation volunteering programme. I stayed two weeks and it was an incredible experience. I met some amazing people and they were all very welcoming and kind. GVI offered great support before leaving for Kefalonia. I learned a lot and this opportunity opened my eyes to other career possibilities. I’m very glad I decided to pursue this path with GVI and will consider their company for future travel plans. I had thought I would’ve arrived in Kefalonia and be met by members of the GVI team. Instead we were met by an entirely different team who work for GVI. I think if this is the case, it’s helpful for GVI to make it clear they won’t be met by members of GVI. Also, add mosquito nets to the kit list as a priority! A very enjoyable experience!

16 ottobre 2025
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Risposta di GVI

Hi Rachael,

Thank you for sharing your experience! We’re glad you had an incredible time in Kefalonia and that the programme was inspiring.

We appreciate your feedback and would love for you to share any additional thoughts via our feedback form here: https://docs.google.com/forms/d/e/1FAIpQLSe9yU91tGtgf0Zb76y1yEG4GXnM_LL8tm-CyiKbFhcln6Ydgg/viewform


We hope to see you on another GVI programme in the future,
The GVI Team

Valutata 1 stelle su 5

Beware...once you send them $ it's gone

Our family’s experience with GVI’s Seychelles Marine Conservation Program has been deeply disappointing and concerning. I would strongly discourage anyone from considering GVI.

After a full month on site, our son had not completed a single survey dive — the central focus of the program. The base was severely understaffed, with no dive instructors, inadequate housing, and poor communication. GVI was aware of these issues before his arrival, and yet allowed a fresh group of participants to arrive anyhow. GVI later admitted to “operational challenges” and “temporary staffing gaps” but refused to issue refunds, offering only credit toward future programs or an extension.

We have submitted multiple formal refund requests totaling $5,040.88 USD and reached out directly to CEO Andrew Valentine, but have received no response. GVI has also stated that, even if a refund were approved, it could take up to 180 days to process — an unreasonable delay that further undermines trust.

We eventually pulled our son out and moved him to another program in the region since it appeared that GVI was simply stalling for time.

The lack of transparency and communication appears intentional and may indicate a company in financial distress.

We are proceeding complaints with the Better Business Bureau (U.S.), UK consumer protection authorities, and South Africa’s National Consumer Commission, and urge others to exercise extreme caution before booking with GVI.

3 novembre 2025
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Risposta di GVI

Hi Rob,

Thank you for sharing your feedback. We’re sorry to hear about the concerns raised and appreciate the opportunity to address them.

Our team has been in consistent communication with you regarding the refund process. A partial refund has already been issued, and you have been informed that the remaining balance will be completed within a timeframe shorter than what is contractually required.

If any further clarification is needed, our team is available to continue assisting you directly.

Kind regards,
The GVI Feedback Team

Valutata 5 stelle su 5

Best experience of my life!

Volunteering with GVI in Siem Reap was truly an amazing experience that I’ll never forget! I feel so lucky to have had such supportive and inspiring field staff throughout my trip. Helena, Theary, Lon, and Yothea were the heart of the program with their guidance, kindness, and dedication which made every day so meaningful. They were excellent role models who created a supportive and positive environment that made me feel confident and comfortable from start to finish.

The program itself is extremely well organized, offering plenty of opportunities to explore different teaching styles and develop new skills. I loved how each day was so dynamic and diverse — one hour I could be teaching monks, and the next I’d be helping in a sewing class. This variety made every day exciting and allowed everyone to find something they were passionate about.

I can’t recommend volunteering in Siem Reap with GVI enough. It’s the perfect blend of meaningful work, cultural immersion, and personal growth, all while being supported by an incredible team.

25 ottobre 2025
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Risposta di GVI

Hi Brandon,

Thank you so much for sharing your experience! We’re thrilled to hear that you enjoyed your time with GVI in Siem Reap, what a fantastic memory to take home!

We hope to see you again in the future,
The GVI Team

Valutata 5 stelle su 5

Marine Conservation Program by GVI

Nosy Be is a gem of Africa and GVI conservation program is the best way to help preserve and appreciate the true fauna and flora of this unique island. The program manager Mr Rojo is fantastic, he always finds the best solution for any problem. The team on the base is very supportive, they made the program unforgettable. I loved it.

25 ottobre 2025
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Risposta di GVI

Hi Alenka,

Thank you so much for sharing your experience! We’re thrilled to hear that you enjoyed your time with GVI in Nosy Be, what a fantastic memory to take home!

We hope to see you again in the future,
The GVI Team

Valutata 4 stelle su 5

Work-life balance

When I saw GVI's ad in between my Instagram stories, I got hooked onto them mentioning that they help recent graduates land careers in conservation and going to different countries. I was all ready to do an in-person internship until the loves of my life both got sick. I was so scared to leave them, but my value was still dropping. Then, I remembered there was the option to work from home. I did a remote internship so that I could get some net worth and obtain new skills, while still being with the loves of my life in their final moments.
The remote internship came with classes from Richmond University. The classes that were assigned to me were Wildlife Conservation and Careers in Sustainable Development. The material was easy to follow along with and the lecture speakers were really engaging. In Wildlife Conservation, there were more conservation success stories shared than what I read in my classes at college. Those success stories provided in this course gave me hope that human-nature cooperation is possible and that fueled me further in that direction. I got a certificate of competition from them. In Sustainable Careers, I learned many valuable skills like recognizing my values and writing monthly blogs on my LinkedIn page. Even though I finished that course, I didn't get receive my competition certification from them.
My projects were engaging and my internship manager was extremely helpful with teaching me how to do what I needed to do for each project. Each project lasted 8 weeks and there were 2 meetings with each awesome project manager. Even though I was unsuccessful with landing a job with any of them, I took each opportunity with them to network myself and share my availability. One of those project managers wrote a very positive performance review.
While I was in my remote internship, it didn't compromise my current job in any way, I was able to go to my best friend's wedding, I was able to hang out with other friends, and I got to make the most of the rest of my time with the loves of my life before I got to hold them when they passed on.
I would recommend going on a GVI experience at whatever point someone is at in their life. They have programs for everyone. I learned there is no career guarantee and that I don't get all my certifications, but the chance to learn valuable skills and meet like-minded people is worth it.

24 ottobre 2025
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Risposta di GVI

Hi Samantha,

Thank you so much for sharing your story and experience with GVI. We’re so sorry to hear about your losses, it’s incredibly moving that you were able to continue growing your skills and pursuing your passion for conservation.

Your reflection on human–nature cooperation and the value of lifelong learning is truly inspiring!

We’re sorry to hear that you didn’t receive one of your certificates- our team would be happy to help you with that. Please reach out to us at people-teamgviprograms.com so we can look into it right away.

Thank you again for recommending GVI and for being part of our community. We wish you all the best as you continue your journey in conservation!

Warm regards,
The GVI Team

Valutata 5 stelle su 5

The Team in Mexico is fantastic

The team in Mexico were welcoming, informative and couldn't have been more helpful and understanding.

The team in the UK lack the information which is helpful, are not informed about what kit is truly necessary and gave a wrong impression about the size of the team. Some examples: Apart from my partner and myself, there was only one other person on the turtle conservation project during our two week stay. She was there for 6 weeks. The compulsory 200m swim test was not compulsory and we needed a lot more than 2 long sleeved t shirts.
Nevertheless, we had a fantastic experience and the team on the ground were amazing.

20 settembre 2025
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Risposta di GVI

Hi Valerie,

Thank you so much for sharing your experience! We’re so glad to hear that you had a fantastic time on your program and that our team in Mexico made your experience so positive.

We’re truly sorry to hear that some of the pre-departure information you received didn’t meet expectations. Your feedback is really valuable, and we’ve shared it with the team to help improve the accuracy of pre-trip guidance for future participants.

Thank you again for your honesty and for being part of the GVI community - we hope to welcome you on another program in the future!

Warm regards,
The GVI Team

Valutata 1 stelle su 5

Avoid like the plague!

My sister and I booked a volunteering programme which got cancelled due to Covid. I wasn’t given a refund but instead offered the opportunity to rebook at a later date. They even offered to scrap the deadline that was in place to book (end of 2021) which was appreciated as we both had circumstances that meant we wouldn’t be able to commit to a programme for a while. I kept the GVI team updated throughout this time to make it clear that my sister and I were still intending on booking using the money (credits) we had in our account from the original booking.

More recently in September 2025 my sister’s circumstances changed completely meaning she was unable to join a GVI programme at all, so I communicated with the team that my mum would be going in her place.

When I asked about transferring my sister’s credits into my mum’s newly created account, I was told that this wouldn’t be an issue. I asked for a simple confirmation when this had been done but I received an out of office from the person I was speaking to, Jamie Willemse. When I didn’t hear anything from Jamie even after the weekend, I then contacted the general GVI contact number to see if someone else could help in Jamie’s absence as mum and I were keen to get booked on. I spoke to a person called Tauriq Hendricks who asked me to give him a few days to review my account but scheduled a zoom call for a few days later to discuss further. The zoom call never happened as Tauriq never logged on to the call, so I called the GVI helpline to see what was going on and the lady who answered said he’d gone home an hour previously and she didn’t seem remotely interested or sorry that Tauriq had messed us about. When I asked if she could help in his place, she fobbed us off and said the situation sounded complicated. After I followed up with Tauriq, he called me the following day to say that he didn’t think we needed the call as I was already speaking with Jamie. Communication about this ahead of this scheduled call would have been nice.

While this was all happening, my mum managed to get in contact with someone else called Justin Alexander, who was managed to speak to over the phone and who was really helpful and understanding of the situation we were in. He said it would be fine to transfer my sister’s credits into my mum’s new account and asked us to give him a few days to sort this. We left the call feeling really positive and hopeful. A few days later after we hadn’t heard anything from Justin, I followed up in an email to get an update. Several days passed again with no response so I contacted the general info email and then received an email from Justin who apologised for his non-response and told me I would have to contact someone else to sort this as he didn’t realise our account was created in Covid and that the credits were dealt with differently. I was frustrated at this because he knew from the get-go that our account was created during covid as I told him on the phone. Yet again we were being passed on to someone else and it felt like no one from GVI actually wanted to deal with our case which isn’t a nice feeling and rubbish customer service.

I then got in contact with the feedback/complaints team as advised by Justin who came back to tell us that actually we didn’t have any credits in our account at all because they expired at the end of 2024! In all of the communication I have had with various GVI team members in the last few years, not one person has told me that these credits would expire in December 2024. There is also nothing in the terms and conditions that states this.

I am frustrated as this is a lot of money that I have now lost and nobody from GVI bothered to communicate the expiry date on funds. I think this is hugely unfair, especially as this is money I have paid for a service which GVI are now denying me for no reason. I lodged a formal complaint two weeks ago using a form on their website which I am still waiting to hear back about but I’m not getting my hopes up.

Seriously would NOT recommend GVI as they don’t care about their customers, they only care about the money and scamming as many people out of it as they can.

UPDATE: 7th November 2025
GVI have responded below but they are not sorry. It is clearly an automated reply otherwise they wouldn’t have said someone would look into my case and get back to me as I did get a response to my formal complaint last week….essentially telling me it is what it is and my credits aren’t being reinstated despite it being GVI’s mistake in the first place…

21 ottobre 2025
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Risposta di GVI

Hi Jess,

Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the frustration and disappointment you’ve experienced throughout this process. Please know that we take your concerns very seriously and understand how upsetting this situation must be.

Our team is currently reviewing your case to ensure it reaches the appropriate departments for further investigation. If you haven’t already done so, we kindly ask that you complete our feedback form here: https://docs.google.com/forms/d/e/1FAIpQLSe9yU91tGtgf0Zb76y1yEG4GXnM_LL8tm-CyiKbFhcln6Ydgg/viewform?fbzx=-6172744122750421367.

This will help us resolve the matter as efficiently as possible.

We appreciate your patience throughout this process.

Kind regards,
GVI Feedback Team

Valutata 1 stelle su 5

Disrespect to customers

Haven’t even made it to choosing and applying for a program and already had to deal with the lack of communication and blatant disrespect that GVI has towards customers. After finding out about GVI and one of the internships, I made a booking to have a meeting with one of their workers to find out more about the project.

Due to the time differences the earliest I could book in for the chat was 10:30pm. Which is a very late night as I had work that day and the following day. After sitting on the meeting for the full half hour, no one showed up. During this time I sent emails to find out if someone was going to jump on. Once the meeting time was done, I jumped off and went to bed, waking up to find an automatic reply to my email wanting me to book in a time for a chat. This time with time slots past mid night. No apology, no explanation, only the exact same email that I received the first time to book in originally.

Really disheartened with lack of communication, lack of effort to write a response to my email, and complete disregard for the fact they have wasted my time.

20 ottobre 2025
Non scritta su invito
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Risposta di GVI

Hi Ben,

Thank you for taking the time to share your experience. We’re very sorry to hear about the frustration and inconvenience caused by the missed meeting and lack of communication.

We’ve shared your feedback internally so we can improve our scheduling and communication processes and ensure this doesn’t happen again.

If you’re still interested in learning more about the program, we’d be happy to arrange a more suitable time for a meeting and ensure someone is there to speak with you directly. Please contact us at info@gviworld.com, and we’ll make sure it’s handled promptly.

Thank you again for your feedback.

Kind regards,
The GVI Team

Valutata 5 stelle su 5

GVI fiji

Really lovely team, interesting work and the diving is gorgeous. Would definitely recommend to anyone who is interested in diving/marine bio.

2 agosto 2025
Non scritta su invito
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Risposta di GVI

Hi Izzy,

Thank you so much for sharing your experience! We’re thrilled to hear that you enjoyed your time with GVI what a fantastic memory to take home!

We hope to see you again in the future,
The GVI Team

Valutata 1 stelle su 5

Terrible communication throughout the…

Terrible communication throughout the whole program, base was inoperable and that was not told to my group of intakes even when we arrived. Did not do the promised amount of dives and survey work. When we brought up issues we had with the project manager he did not give us clear answers or information on the matters. I will not be doing any other GVI program.

11 ottobre 2025
Non scritta su invito
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Risposta di GVI

Hi Ben,

Thank you for taking the time to share your concerns with us. We’re sorry to hear that your experience did not meet expectations, and we truly appreciate you bringing this to our attention. Your feedback is important in helping us improve the quality and communication of our programs for future participants.

To help us look into this further and ensure your feedback reaches the appropriate teams, please complete our feedback form here: https://docs.google.com/forms/d/e/1FAIpQLSe9yU91tGtgf0Zb76y1yEG4GXnM_LL8tm-CyiKbFhcln6Ydgg/viewform
.

We’re committed to improving our communication and ensuring that all participants have a clear and rewarding experience in future.

Kind regards,
The GVI Feedback Team

Valutata 5 stelle su 5

My experience volunteering for GVI in Fiji

I volunteered on the Education programme in Dawasamu Fiji. I absolutely loved this experience, as it opened up the opportunity to experience culture, community and support through it all! It really is a once in a lifetime experience and would recommend it to anyone planning to go. The education programme allowed me to make a positive difference in children’s lives, supporting and helping them through learning. I also built close friendships with my fellow volunteers that’ll last forever. amazing!

10 settembre 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Georgina,

Thank you so much for sharing your experience! We’re thrilled to hear that you enjoyed your time with GVI in Fiji, what a fantastic memory to take home!

We hope to see you again in the future,
The GVI Team

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