Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Terrible customer care totally unacceptable!! I’m still waiting after 5 months of letters being returned and being fobbed off via emails. The only way I get a response is to keep coming on her... Leggi di più

Valutata 5 stelle su 5

Volunteering in Nepal was one of the best things I’ve done. My wife and i spent four weeks on the GVI programs. I spent my days working on a construction project helping repair local schools. We p... Leggi di più

Valutata 5 stelle su 5

The best volunteering experience ever! Was quite nervous about volunteering alone for the first time but as soon as I arrived in the Seychelles I felt immediately calm as the booking and schedule mean... Leggi di più

Valutata 5 stelle su 5

I did the Tenerife Marine Conservation internship for one month and it was mindblowing. I feel like I really learned what it meant to work in this field and it was truly fullfilling. The stuff members... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Istituto d'istruzione

Scritti dall'azienda

Founded in 1998, GVI runs programs in 21 locations, in 13 countries around the world, each manned by our own staff and aligned to the 17 United Nations Sustainable Development Goals or UN SDGs as well as the objectives of local partners. We welcome participants from all around the world and help facilitate their development into global citizens. This is how we achieve our mission of building a global network of people united by their passion to make a difference. Our commitment to running high-quality sustainable development and experiential education programs has earned us recognition from numerous organizations such as Panthera, Save The Children, and the Seychelles National Parks Authority, as well as, Stanford, NYU, Duke, and Ohio State. The work of our staff and participants is also regularly featured in reputable international and regional publications such as National Geographic, CNN, The Independent, and The Sunday Times. Being responsible in our contribution to sustainable development is at the core of everything we do and we are guided by our ethical commitments and human empowerment principles. The design and implementation of our Child and Vulnerable Adult Policy is overseen by our Child Protection Officers, who are trained up to Level Three by children’s rights organization, ChildSafe. We also take Health and Safety very seriously, which is part of the reason why all our projects around the world are run by our own staff, who have each undergone a Background check, as well as off-site safety training. A minimum of one field staff member is assigned to a group of six participants although the ratio is often as high as one field staff member to three participants. In addition, any local services offered to our participants, including accommodation, transport, or tour providers, have undergone an in-depth risk audit. We are truly a global family brought together by our dedication to long-term positive impact. At the root of our success is our commitment to investing in authentic, meaningful connections with one another, which is why mutual respect and trust are central to our operations. Although we respond with empathy to difficult situations, we believe that most circumstances can benefit from taking a light-hearted approach. By sharing stories of local achievement with our teams worldwide we build the momentum to catapult us toward our vision for the future.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

1072 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

So fun

So fun! GVI provides a safe and engaging way to learn about environmental issues and solution as well as culture.

6 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Kailee,

Thanks so much! We're really glad you had fun and felt safe while learning about the environment and local culture. That's exactly what we aim for!

Best wishes,
The GVI Outreach Team

Valutata 5 stelle su 5

GVI Limpopo u18

I recently went to GVI Limpopo u18 and i had the best time of my life. The staff were great and the other participants were great as well. The support coordinator training could do with some more looking at. I learnt lots about the animals, the community and the culture. 100% would do again.

13 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Freya,

Thanks so much for the awesome review! We're so happy to hear you had the best time in Limpopo and got to learn so much. We appreciate the feedback on the training too – noted! Hope to see you again soon!

Best regards,
The GVI Outreach Team




Ask ChatGPT

Valutata 5 stelle su 5

A Fantastic Experience for a Teen - Highly Recommend

My sixteen year old daughter has just got back after a wonderful two weeks in Tenerife! GVI took a lot of trouble, with an eco-friendly itinerary that was purposeful, and a supportive group environment in which she flourished. There were twenty six of them of a similar age and they had fun while also being chaperoned. The GVI team in charge were kind. I would highly recommend this experience for anyone wanting a post-exam adventure for their teenager. It is well worth doing. She came back with new friends, new memories and a new sense of independence. Thank you!

13 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi,

Thanks so much for your lovely message! We're so glad your daughter had such a great time in Tenerife and that the experience helped her grow and make new friends. It means a lot to hear she felt supported and had fun too. Thanks again for the recommendation!

Best wishes,
The GVI Outreach Team

Valutata 3 stelle su 5

The administrative side was lacking it…

The administrative side was lacking it was hit and miss. They retracted a discount which was offered and denied knowledge of the verbal contract. The communication was poor but improved when my daughter was actually in Thailand.
The biggest disappointment, which was the main reason I chose GVI, was they didn't do ANY work with the turtles. The kids were all very upset and let down. I paid a lot of money for my daughter to do this and all they did was show them in a tank.
The staff on the ground were faultless /kind/supportive and so lovely.
My daughter has mental health issues said the leaders were brilliant, who couldn't have done more. But she felt there should be more support ie another person to specifically help.
Would i use GVI again? No I wouldnt

13 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Jane,

Thank you for taking the time to share your and your daughter’s experience. We’re sorry to hear that certain aspects didn’t meet your expectations, especially around communication and the activities offered. We understand how important these elements are to the overall experience.

We’re really pleased to hear your kind words about our field team in Thailand — we'll be sure to pass that on to them.

To help us better understand your concerns and ensure they’re shared with the relevant teams, we’d be grateful if you could complete our feedback form: https://docs.google.com/forms/d/e/1FAIpQLScqp8M5rt8uvdzUNgRkOZw9tpTvRhixhqJA6wIM1yF7jqQ49w/viewform

Your insights are incredibly valuable in helping us continue to improve.

Warm regards,
The GVI Feedback Team

Valutata 5 stelle su 5

Volunteering with gvi is the best choice I have ever made

Volunteering with gvi was the best choice I ever made . The program and community I was surrounded by in Huay Pakoot will forever hold a place in my heart . Forever friendships were made and I experienced something incredible which was outside of my comfort zone . Helping teach English within the village and experiencing the Karen peoples culture was a priceless experience . Gvi staff were welcoming and part of the reason I will definitely be returning.
Thank you gvi for such a great time.

19 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Scarlett,

Thank you so much for your heartfelt review! We're thrilled to hear that your time in Huay Pakoot was such a meaningful and transformative experience. It’s wonderful that you connected so deeply with the community and built lasting friendships. We’re grateful to have been part of your journey and look forward to welcoming you back soon!

Best wishes,
The GVI Outreach Team


Valutata 5 stelle su 5

Awesome trip

best part was seeing the nature of Costa Rica. Staff were amazing. Busy enough. never got bored. would like to have had more of the night turtle conservation. overall I was fully satisfield

12 luglio 2025
Logo di GVI

Risposta di GVI

Hi Bendon,

Thank you for your review! We're so glad you enjoyed the nature of Costa Rica and had a great experience with our staff. We appreciate your feedback about the night turtle conservation. It’s great to hear you stayed engaged and left feeling fully satisfied!

All of the best,
The GVI Outreach Team

Valutata 5 stelle su 5

Highly recommend

Highly recommend - my son had a brilliant time and was very well looked after by GVI. He’s already planning next year’s trip.

6 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Claire,

We're so happy to hear your son had a brilliant time and felt well looked after. We can’t wait to welcome him back for his next adventure!

Best regards,
The GVI Outreach Team

Valutata 5 stelle su 5

GVI Trang; best decision ever…

Having volunteered with GVI at their Trang programme in Thailand I can safely say it was the best thing I’ve ever done for my self. I think it’s somewhat rare to find a company whose aim is to genuinely help the local land and community and to put that aim above everything else. The connections I’ve made with the locals in Trang will be special to me forever and we couldn’t have made any change without them. I’m really excited to see how the programme grows and I’d highly recommend GVI to anyone looking for a genuine group looking to make real change.

19 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Iona,

Thank you so much for your thoughtful review! We're thrilled to hear your experience in Trang was so meaningful and that the connections you made will stay with you. It means a lot to us that you recognize our commitment to genuine, community-led impact. We can’t wait to see you back again!

Best,
The GVI Outreach Team

Valutata 5 stelle su 5

GVI Limpopo

An amazing experience at GVI Limpopo. All of the staff were very welcoming and friendly. I made great friends and learnt so much about animal behaviour and conservation!! Definitely recommend

5 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Chloe,

Thanks for such a great review!
We are so glad you enjoyed your program with us and we hope to see you again the future.

Best,
The GVI Outreach Team

Valutata 5 stelle su 5

An unforgettable experience in Cambodia

I went to Cambodia, Siem reap to learn more about the culture and helping out in the English classes may it be for children or adults. Everyone working there welcomed me with a bright smile. It was a unforgettable experience and can’t wait to go back.

5 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Elena,

We are so thrilled to hear that you felt so welcomed in Cambodia and that you had an unforgettable experience while making such a great impact in the classroom.

We hope to welcome you back soon!

Best wishes,
The GVI Outreach Team

Valutata 5 stelle su 5

Amazing trip

I really enjoyed how every day we were doing something different and we were always learning new things about the environment and the culture of the Huay Pakoot.

6 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Nuala,

Thank you for your great review! We are so happy to hear that you enjoyed your program.

We hope to see you again in the future,
The GVI Outreach Team

Valutata 5 stelle su 5

Great experience

My daughter had a fabulous time in Kefalonia working with the turtle conservation project. She made some wonderful friends and memories. She is already talking about doing another GVI programme next year.

6 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi,

It's so wonderful to hear that your daughter had such an incredible time with us and that she's made memories and friends to last a lifetime!

We truly hope to see her again for another program with us!

All of the best,
The GVI Outreach Team

Valutata 5 stelle su 5

GVI-Puerto Morelos is an organization…

GVI-Puerto Morelos is an organization that specializes in the provision of experiential learning opportunities in the field of marine biology. The organization offers a range of services and amenities, including accommodations designed to facilitate a comfortable and productive stay for interns, diving experiences in the Mesopotamian reefs, community service projects such as beach clean-ups, and the opportunity to participate in turtle tagging. The organization also provides scholarships and flexible pricing options to ensure accessibility for a diverse range of individuals.
The community is encouraged to engage in social interactions and to establish connections with individuals residing in other towns during leisure periods. This is a commendable achievement. We forever will be grateful of my wonderful experiences to GVI-Puerto Morelos and all their wonderful staff members and my amazing mentors and the program coordinador Miguel.
As a mom I was very grateful my daughter and I experienced excellent treatment, top tear customer service, security, hard work, knowledge, and unforgettable memories and people!! Most importantly safety!! Highly recommended GVI! Hopefully is a hasta pronto y no un adiós!!

4 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Haydee,

Thank you for this awesome review! We are so glad that you and your daughter felt safe, had a great experience and that you've made unforgettable memories with us!

We wish you all of the best with your future endeavors and we hope to see you soon again.

The GVI Team

Valutata 5 stelle su 5

10/10

The community was so welcoming, the people my program attracted were wonderful and i’ll be friends with them forever. Expierence of a lifetime, and I will miss it always.

21 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Indi,

Thank you for your heartfelt review! It's so wonderful to know that you've made friends and memories to last a lifetime!

Wishing you all of the best,
The GVI Team

Valutata 1 stelle su 5

WOULD GIVE ZERO STARS

WOULD GIVE ZERO STARS. THEY ONLY WANT YOUR MONEY, PLENTY OF HIDDEN COSTS, AND VERY UNCLEAR WITH PROCESS.
TOOK £500 DEPOSIT AND THEN ADDED HIDDEN COSTS OF £800 MAKING THE TOTAL OVER £2K. I CHANGED MY MIND WITHIN A WEEK, THE SIMPLY SENT AN EMAIL SAYING 'NON- REFUNDABLE' THIS WAS NEVER EXPLAINED INITIALLY, WILL BE REPORTING TO CHARITIES COMMISSION. BEWARE

19 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Lilly,

Thank you for your feedback — we’re sorry to hear about your experience and appreciate you bringing this to our attention.

We are currently looking into your case in more detail. Please note that our Terms and Conditions, which are shared during the booking process, do state that the deposit is non-refundable. However, we understand that clarity is important, and we’re reviewing the communication you received to ensure everything was transparent and properly explained.

If you'd like to discuss this further or add any additional details, please reach out to our team directly via feedback@gviprograms.com.

Kind regards,
The GVI Feedback Team

Valutata 5 stelle su 5

Gandoca, Costa rica

The trip was absolutely amazing and I had an incredible time seeing diverse wildlife and experiencing different culture and community.

7 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Isaiah,

Thank you for your great review. We are thrilled to hear that you had such an incredible time in Gandoca!

Best wishes,
The GVI Team

Valutata 4 stelle su 5

GVI Puerto Morelos 18+ Internship

I had a fantastic time at GVI Puerto Morelos, Mexico. During my 8 week internship I met some fantastic friends and made lifelong memories. The mentorship I experienced from outstanding role models, namely Abi Mandeville and Kayla Moore, was exactly that - outstanding. Juana Iriarte was a fantastic diving instructor and at times a nice friend. Miguel Lozano did a good job at managed the site and trying his best to fix any problems when they occurred.

12 giugno 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Michael,

Thank you so much for sharing your experience! We're thrilled to hear your internship in Puerto Morelos was so memorable and that you formed strong connections along the way. It's wonderful to know that Abi, Kayla, Juana, and Miguel each played a meaningful role in your journey.

Wishing you all of the best,
The GVI Team

Valutata 5 stelle su 5

The experience was amazing

Miguel was so great during my entire internship. He made sure everything was as organized as possible, made sure everyone was safe, and gave us the support we needed. For example; one day I was really sick and he took care of me like his own child, just like he would for any of us. It kind of felt like I had my own little family down here in Mexico while away from home.

5 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Karina,

Thank you for your heartfelt review! We're so glad Miguel made you feel supported and at home during your internship. It’s wonderful to hear the experience felt like a family—those connections are what make it truly special.

All of the very best,
The GVI Team

Valutata 5 stelle su 5

I came to Puerto Morelos, Mexico

I came to Puerto Morelos, Mexico expecting to learn more about data surveying, marine life, and diving but I learned so much more. Everyone was very welcoming and I even wanted to extend my trip with GVI because of how wonderful it was. Definitely takes adjustment to another country but with Miguel, our program coordinator, the transition was almost seamless. Thank you GVI world for everything !

4 luglio 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Leonarda,

Thank you for sharing your experience! We're so glad Puerto Morelos exceeded your expectations and that Miguel helped make your transition smooth and enjoyable. It means a lot to hear you wanted to extend your stay—thank you for being part of the GVI community!

All the best,
The GVI Team

Valutata 1 stelle su 5

GVI is a scam and just set out to take…

GVI is a scam and just set out to take an exorbitant amount of money from young participants. I have had the worst experience in dealing with this company leaving my program early as I was lied to almost entirely about what my activities during my volunteering would be. The company refuse to let you speak to anyone on the actual site before hand and the reason is you can book basically at half the cost as GVI always adds a massive prememium at basically no deeived benefit (I paid 400 pounds extra in comparison to other fellow volunteers). Further more when other volunteers left early they were offered refunds but for me after being misled as to my programs offerings did the same GVI refused to their “significant upfront costs”. Overall GVI positions itself as a great organisation connecting passionate people with volunteering opportunities but in reality it’s preys on said people to suck up as much profit of them as possible. Anyone interested I would strongly recommend doing further research and understand that the prices you are being charged are in no sense reflective of what you will actually receive.

23 giugno 2025
Non scritta su invito
Logo di GVI

Risposta di GVI

Hi Jake,

Thank you for taking the time to share your experience. We're truly sorry to hear that your program didn't meet your expectations and that you feel your experience fell short of what you'd hoped for.

As we've previously communicated, the program structure and activities were delivered as described at the time of your booking. We want to clarify that the pricing of GVI programs covers a wide range of essential elements, including comprehensive support, infrastructure, training, safeguarding, and the logistical arrangements for each placement.

Our terms and conditions, which were accepted at the time of booking, clearly state that program fees are non-refundable due to significant upfront costs incurred before a participant's arrival.
We recognize that others who booked independently through local partners may have had different experiences. However, those individuals did not utilize GVI's services. The value GVI provides is holistic and extends beyond the on-site experience itself.

We did note and internally escalate your comments regarding misrepresentation and cost breakdown. After careful consideration, we maintain that our response aligns with both the program overview you received and the Terms and Conditions you agreed to. We truly regret that we couldn't reach an amicable resolution in your case , and our responses to refund requests are always aligned with the terms and conditions accepted by our participants. This approach helps ensure a fair and just outcome for our community partners, our participants, and GVI as an organization.

We wish you all the best going forward.

Kind regards,
The GVI Feedback team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più