Big thanks to Gutters Matter for their excellent gutter repair service! Marvin and Sam were prompt, courteous, and had the problem fixed in no time. John's attention to detail during the estimate proc... Leggi di più
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Gutters Matter saved the day with their gutter repair service! John and his team were quick to identify the problem areas and had everything fixed in no time. Really impressed with their professionali... Leggi di più
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Just had Gutters Matter install new gutters on our house, and we're thrilled with the results! John was great to work with, providing valuable recommendations, and Marvin and Sam did a fantastic job w... Leggi di più
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Had Gutters Matter over for a gutter cleaning, and they exceeded my expectations! John and his team were prompt, professional, and left my gutters looking spot less. Couldn't be happier with the servi... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Gutters Matter specializes in providing top-tier gutter solutions, including custom-fit seamless gutter installation, thorough gutter cleaning, and meticulous repairs. Utilizing advanced techniques and high-quality materials, we ensure each project meets our strict standards for durability and performance. Our customer-centric approach emphasizes clear communication and detailed project assessment to ensure transparency and satisfaction. Dedicated to innovation, we offer gutter protection solutions like the Leaf Blaster Pro Micro Mesh Gutter Guard, designed to keep gutters functional and maintenance-free. With over a decade of experience, Gutters Matter is committed to excellence and long-lasting client relationships in the Virginia Beach area and beyond.
Informazioni di contatto
750 Lord Dunmore Dr Ste 108, 23464, Virginia Beach, Stati Uniti
- 7576525292
- info@guttersmatter.com
- guttersmatter.com
4,0
Molto buono
50 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Gutters are important, but human life is not.
My name is Jack (my middle name), and you can also find me mentioned in other reviews. I worked at this company as a crew lead installing and cleaning gutters with my team. I am sharing this strictly based on my personal experience and what I directly witnessed so others can make informed decisions. From my experience, this company presents itself as a professional and established business, but what I saw while working there was very different. I had serious and ongoing concerns about how jobs were actually being performed, including the quality of materials, the equipment being used, and the overall standards of work. In my opinion, the level of pricing charged to customers did not match the quality and reliability of the materials and workmanship being provided. Another major issue was how work was rushed. There was constant pressure to complete jobs as quickly as possible, which, in my experience, negatively affected the quality of the work being delivered. It often felt like the focus was not on providing a proper and reliable service, but simply on completing the job and collecting payment from the customer. In addition, when problems occurred or customer complaints came in, I observed situations where workers’ pay was affected, which created even more pressure and concern among the crew. One of the most serious issues was safety. During gutter installation and cleaning, basic safety precautions were often not followed. I raised these concerns multiple times, but they were consistently ignored or dismissed. I personally witnessed a coworker fall from a ladder and suffer an arm injury. From what I observed, the situation was not handled with the level of care or responsibility that would normally be expected after a workplace accident. Incidents like this are serious and should never be treated lightly. Situations like this can create real risks not only for workers, but also for homeowners where installation or cleaning is being performed. When proper safety measures are not taken, it can affect everyone involved in the project. This is something people should carefully think about. The work environment itself was also extremely challenging. There were ongoing issues with communication and the general treatment of workers, which created constant pressure and an uncomfortable atmosphere on a daily basis. Over time, this became a major reason why I no longer wanted to be part of the company. When I decided to leave, the situation escalated further. I experienced what I felt were highly inappropriate and concerning comments regarding my personal information, which made the process of leaving very stressful and uncomfortable. After I left, I did not receive my final paycheck, which added to my concerns regarding how employees are treated and compensated. Overall, based on everything I personally experienced and witnessed, I strongly recommend that anyone considering working with or hiring this company take the time to carefully evaluate their safety practices, professionalism, work quality, and payment reliability. These are serious concerns that should not be overlooked or underestimated.
23 aprile 2026
Non scritta su invito
Sam and Bill did a fantastic job
Sam and Bill did a fantastic job. Not only do I have new gutters that look great, but they left the work space much cleaner than they found it. Great work at a good price. You can’t ask for more than that!
4 settembre 2025
Non scritta su invito
Replaced old gutters with new
Marvin, fred and frank did a great job replacing my old gutters with new gutters.
On time for quote
Early on day (called before) for installation
Stayed on quote no pressure to buy more
Very time efficient
Very clear on work being done
Showed pictures after work done
Good job cleaning up
Very pleasant to work with
Would recommend
21 giugno 2024
Non scritta su invito
Great job
They showed up on time and showed me before and after pics of the gutters. Very thorough! I would definitely recommend.
17 aprile 2024
Risposta di GUTTERS MATTER
Dear Stacie,
Thank you for the positive review! We're so glad to hear that our team was punctual and thorough, and that the before and after photos provided a clear view of the work completed. At Gutters Matter, we take pride in our attention to detail and commitment to customer satisfaction.
We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Gutters Matter for your gutter needs!
Best regards,
The Gutters Matter Team
Risposta di GUTTERS MATTER
Dear Monique,
Thank you for your wonderful review! We're thrilled to hear that you found our pricing reasonable and our scheduling process easy. At Gutters Matter, we aim to provide professional and friendly service that meets all of your needs.
We appreciate your feedback and look forward to providing great service for any future projects you might have.
Best regards,
The Gutters Matter Team
Risposta di GUTTERS MATTER
Dear Keith,
Thank you for your kind words! We're delighted to hear that you found our team professional and pleasant to work with. At Gutters Matter, we strive to provide excellent service and a positive experience for all our clients.
We appreciate your feedback and look forward to assisting you with any future gutter needs!
Best regards,
The Gutters Matter Team
It was an overall great experience from…
It was an overall great experience from the estimate to the install. They were very professional. They made sure I was satisfied with the work that was done I would highly recommend gutter's matter to a friend.
19 aprile 2024
Risposta di GUTTERS MATTER
Dear Dorenna,
Thank you for sharing your positive experience with us! We're thrilled to hear that you were satisfied from the estimate through to the installation, and that our team's professionalism stood out. Ensuring your satisfaction is our top priority, and we're glad we met your expectations.
Your recommendation is greatly appreciated, and we're delighted that you would suggest Gutters Matter to a friend. We look forward to serving you and your friends in the future!
Best regards,
The Gutters Matter Team
First-rate service
The crew did a great job cleaning two gutters that were in serious need of attention. They were fast and thorough and cleaned up everything when they were done.
17 aprile 2024
Risposta di GUTTERS MATTER
Dear William,
Thank you for your great review! We're pleased to hear you were satisfied with the thorough and efficient cleaning of your gutters. Our team aims to maintain the highest standards of cleanliness and service.
We appreciate your choosing Gutters Matter and look forward to serving you again. Please reach out for any future gutter needs!
Best regards,
The Gutters Matter Team
Great service
18 aprile 2024
Risposta di GUTTERS MATTER
Dear Micheal,
Thank you for your succinct and positive feedback! We're thrilled to hear that you were pleased with our service. At Gutters Matter, we strive to provide excellent service that meets the needs of our customers efficiently and effectively.
We appreciate your support and look forward to serving you again in the future. Please feel free to reach out to us anytime you need further assistance with your gutters!
Best regards,
The Gutters Matter Team
Great experience
This company came out quickly to clean my gutters and provided before and after photos.
16 aprile 2024
Risposta di GUTTERS MATTER
Dear Richard,
Thank you for sharing your positive experience with us! We're pleased to hear that you appreciated the promptness of our service and the before and after photos we provided. At Gutters Matter, we aim to ensure that our clients can see the results of our work clearly and understand the improvements made.
We're glad to have met your expectations, and we look forward to continuing to provide you with excellent service in the future. Thank you for choosing us for your gutter cleaning needs!
Best regards,
The Gutters Matter Team
GREAT CREW
A great crew. Friendly, professional. Showed photos of the before and after gutters. Highly recommend this company. I will use annually to clean the gutters.
8 aprile 2024
Risposta di GUTTERS MATTER
Dear Kristin,
Thank you for such a glowing review! We're delighted to hear that you found our crew friendly and professional, and that the before and after photos provided a clear picture of the work completed. At Gutters Matter, we believe in transparency and thoroughness, ensuring our clients see the value in the services we provide.
Your recommendation is greatly appreciated, and we're thrilled to hear that you plan to use our services annually for gutter cleaning. We look forward to serving you year after year and maintaining the highest standard of service.
Thank you for choosing Gutters Matter, and please don’t hesitate to reach out for your next appointment!
Best regards,
The Gutters Matter Team
They did a great job on my gutters that…
They did a great job on my gutters that had not been cleaned in some time. They were very thorough and manually cleaned areas that did not blow out. I had several clogged downspouts that they made sure were cleaned out. I highly recommend them.
3 aprile 2024
Risposta di GUTTERS MATTER
Dear Elizabeth,
Thank you for your wonderful review and for recommending us! We're so pleased to hear that our team did a great job on your gutters, especially given the challenges of clogged areas and downspouts that required thorough manual cleaning. At Gutters Matter, we pride ourselves on our attention to detail and commitment to ensuring every part of the job is done right.
We're grateful for your feedback and are delighted that we could meet your expectations. It's our pleasure to serve you, and we look forward to helping you with any future gutter maintenance or installation needs.
Best regards,
The Gutters Matter Team
Great experience
First, the team that was assigned to my project was on time, communicated well and worked efficiently. Second, I would do another project with gutters Matter
15 aprile 2024
Risposta di GUTTERS MATTER
Dear Kelvin,
Thank you for sharing such positive feedback about your experience with our team! We are thrilled to hear that the professionalism, punctuality, and efficiency of our crew met your expectations. Effective communication is a key part of our service, and we're glad this was reflected during your project.
We're honored that you would consider us for future projects, and we eagerly look forward to the opportunity to work with you again. Thank you for choosing Gutters Matter, and please don't hesitate to reach out when you're ready to start your next gutter project!
Warm regards,
The Gutters Matter Team
Great job
Great job, very professional and courteous staff, explained everything in detail, including with pictures. Highly recommend.
12 aprile 2024
Risposta di GUTTERS MATTER
Dear valued customer,
Thank you for taking the time to share your positive experience with us! We are delighted to hear that you were pleased with the professionalism and courtesy of our staff, and that you appreciated the detailed explanations and pictures provided. At Gutters Matter, we strive to offer thorough and informative service to ensure our clients are fully informed every step of the way.
Your recommendation means a lot to us, and we are grateful for your support. We look forward to serving you again in the future and continuing to meet your gutter needs with the same level of excellence.
Best regards,
The Gutters Matter Team
Marvin and the other young men with him…
Marvin and the other young men with him were wonderful and did an outstanding job cleaning my gutters. They were very personable and very efficient. Marvin was very helpful in answering several questions I had regarding my gutters. Gutters Matter was very quick to contact me and set up an appointment. I will definitely contact Gutters Matter for any future jobs I may need. Thank you.
13 aprile 2024
Risposta di GUTTERS MATTER
Dear Rosa,
Thank you for your lovely feedback and for highlighting Marvin and his team's outstanding service! We are thrilled to hear that they not only did a great job cleaning your gutters but also made a positive impression with their efficiency and helpfulness. At Gutters Matter, we take pride in our team's ability to provide personable and efficient service while ensuring all your questions are answered.
It's great to know that you were satisfied with the quick response and scheduling process as well. We truly appreciate your willingness to choose us again for future gutter needs and look forward to assisting you. Thank you once again for your trust in us, and please don't hesitate to reach out for any services you require!
Warm regards,
The Gutters Matter Team
Risposta di GUTTERS MATTER
Dear Joe,
Thank you for the fantastic review and for giving us a perfect rating! We're so glad to hear that you found our service timely and professionally executed. At Gutters Matter, we work hard to meet expectations like yours, and we’re pleased to hear we hit the mark for you.
It was a pleasure serving you, and we look forward to assisting you again in the future. Don't hesitate to contact us for any of your gutter needs!
Best wishes,
The Gutters Matter Team
Outstanding service
The individuals that came out were very professional and worked quickly. They went above and beyond and exceeded all my expectations. Very pleased with the service provided.
10 aprile 2024
Risposta di GUTTERS MATTER
Dear Justin,
Thank you for your outstanding review! We're thrilled to hear that our team's professionalism and efficiency not only met but exceeded your expectations. Going above and beyond for our clients is what we strive for at Gutters Matter.
We're very pleased to know you're happy with the service, and we look forward to continuing to exceed your expectations in the future.
Best,
The Gutters Matter Team
Easy and seamless getting a quote and…
Easy and seamless getting a quote and getting the job done. Quick and efficient!
10 aprile 2024
Risposta di GUTTERS MATTER
Dear Matthew,
Thank you for your feedback! We're glad to hear that getting a quote and completing your gutter project was an easy and seamless experience. We strive to be quick and efficient in our work, and it’s great to know we met your expectations.
We appreciate your choice to work with Gutters Matter and look forward to serving you again in the future!
Best,
The Gutters Matter Team
Gutters matter did a great job
Gutters matter did a great job! Fixed the problem at hand and found and fixed additional issues i was not aware of. Would definitely hire again. 5 stars!
5 aprile 2024
Risposta di GUTTERS MATTER
Dear Brandon,
Thank you for the fantastic review! We're so glad to hear we solved your initial issue and also addressed other concerns you weren't aware of. Ensuring our services are convenient is key, so remember, you don't need to be home for us to carry out our work, and we offer online payment options.
We're here for any future needs you might have. Thanks for your trust!
Best regards,
This is a good company
Gutters Matter cleaned the gutters of my very old home. I have no idea when they were last cleaned. I was so happy with the results. They took before and after pictures and during the cleaning process I saw how much accumulated leaves and dirt were blown out. Marvin made a point of showing me a downspout extender that wasn’t working. I knew there was a problem but I appreciated him pointing it out as well.
8 aprile 2024
Non scritta su invito
Risposta di GUTTERS MATTER
Dear Elizabeth,
Thank you for your kind words! We're thrilled you're pleased with our work and the clear difference we made. Marvin's attention to detail, like noticing the downspout extender issue, is part of our commitment to thorough service.
Thanks again for choosing Gutters Matter. We look forward to serving you again!
Best,
The Gutters Matter Team
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