Хочу залишити відгук про курс по фейс фітнесу. Два роки тому я купила курс із пожиттєвий доступом. Робила вправи, була вражена результатом і простотою подачі інформації. Але, на 2 роки повністю... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I purchased a $9 course expecting a one-time payment. Three days later, I was charged $69 for a subscription. In my account, it showed no active subscription, and there was no option to ca... Leggi di più
Хочу поблагодарить менеджера Софию за помощь и оперативную поддержку. У меня возник вопрос по подписке, не сразу разобралась с условиями, но София всё подробно и спокойно объяснила, без давления. Р... Leggi di più
L'azienda ha risposto
This iz scam. There are manj similar pages gurugo. They offer you one cheap item. Once you buy it, they Ask you to continue to register. But every click to continue add some expensive item (which... Leggi di più
3,2
Nella media
56 recensioni
Ha risposto al 29% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Sell 1 Course for 0,99$ - Charge 60$ for a monthly subscription
They offer 1 course at 0,99$ to check it out, and do not announce clearly (as in the best scam practices it is buried in a long T&C document), that this 0,99$ is a a trial cost, and in 3 days you will be charged 59,99$ monthly for a subscription you never asked for. And once you try to cancel it - they will make it almost impossible to get your money back after false advertisement.
23 febbraio 2026
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Gurugo
Stay away from this company I tried a trail for think about £4 and within three days they charged me approx £70 when I said I didn't want the subscription and don't remember the subscription using support they would not refund. All other apps give you grace time to get refund. This company will not give you a refund be careful so I now have a app paid for that I do not use.
24 febbraio 2026
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Excellent!
22 febbraio 2026
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Scammers
Scammers, keep changing your card even with no future subscription. Stay away!
20 febbraio 2026
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This company will charge you 60 euro…
This company will charge you 60 euro per month subscription after 3 days trial.
It is a common dark pattern in marketing. Any company that uses such a dirty way getting into your pocket and take your money at any cost without any remorse after contacting them and explaining that you did not intend to purchase it. That speaks for itself that it is a scam company. Your karma is on your way. Do not trust them when they trying to convince you to stay. You are eligible to get your money back under EU consumer protection law. So contact your bank and start a dispute and you get your money back.
8 febbraio 2026
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Чудові вправи для обличчя
Чудові вправи для обличчя: за регулярного виконання результат справді вражає.
7 febbraio 2026
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Sophia Bennett
Sophia Bennett, Very pleasantly surprised by how much it helped me and solved my problem. I didn’t expect such an ideal outcome. Thank you very much, and I’m truly grateful for the help.
27 gennaio 2026
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София очень внимательная
София очень внимательная, умная девушка!
3 febbraio 2026
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Спасибо за поддержку и помощь.
31 gennaio 2026
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Risposta di Gurugo
Спасибо вам за добрые слова! 💙
Рады, что смогли помочь. Если понадобится поддержка или возникнут вопросы — мы всегда на связи.
Хочу залишити відгук про курс по фейс…
Хочу залишити відгук про курс по фейс фітнесу.
Два роки тому я купила курс із пожиттєвий доступом.
Робила вправи, була вражена результатом і простотою подачі інформації.
Але, на 2 роки повністю випала з ритму і не могла знайти доступ за яким заходила.
Мені миттєво відновили доступ без зайвих запитань.
Щиро Вам дякую за сучасний підхід 🫶🫶🫶.
Рекомендую!
31 gennaio 2026
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Risposta di Gurugo
Дуже дякуємо вам за такий теплий і щирий відгук! 💛
Нам надзвичайно приємно чути, що курс з фейсфітнесу приніс вам помітні результати й був зручним та зрозумілим у подачі. Окремо раді, що змогли швидко відновити доступ і зробити це без зайвих труднощів — для нас важливо, щоб ви почувалися впевнено й комфортно в будь-який момент, навіть після паузи.
Щиро дякуємо за довіру, рекомендацію та добрі слова. Бажаємо вам натхнення, задоволення від занять і нових чудових результатів! 🫶
Быстра реакция на обращение и решение…
Быстра реакция на обращение и решение проблемы, благодарю Софию за помощь)
28 gennaio 2026
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Risposta di Gurugo
Спасибо вам за отзыв! 😊
Очень рады, что вопрос был решён быстро и эффективно. Для нас важно, чтобы поддержка была не только оперативной, но и по-человечески приятной.
Спасибо, что поделились своим опытом!
I like a quick and efficient respond to…
I like a quick and efficient respond to my problem, exceptional customer care from Sophia.
26 gennaio 2026
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Risposta di Gurugo
Hello Natalia,
Thank you for your lovely feedback! 🌸
We’re delighted to hear that you appreciated the quick and efficient response, and that Sophia’s support made a positive impression. Exceptional customer care is something we truly strive for.
If you ever need assistance again, we’re always happy to help. Thank you for being with us!
We bought a course $4.97
We bought a course $4.97, was charged, a day later was charged $99
Tryingo to dispute the card
Stay alert, seems like a fraud
22 gennaio 2026
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Risposta di Gurugo
Hello,
We’re sorry to hear about your experience and understand your concern.
We’d like to clarify that all charges on our platform are linked to confirmed purchases and subscriptions that are shown during checkout before payment is completed. No payments are processed without user confirmation.
If you noticed a charge you did not expect or believe there has been a misunderstanding, we encourage you to contact our support team so we can review your case in detail. Please write to info@gurugo.pro
with the email used for purchase, the dates and amounts charged, and any additional details. We will carefully investigate and provide clarification or assistance.
I really liked the manager's work
I really liked the manager's work. My issue was resolved in a pleasant and unexpected way. Now I'll be getting to know the platform and products. Thank you so much for your help.
21 gennaio 2026
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Risposta di Gurugo
Hello Karina,
Thank you very much for your kind feedback! 🌸
We’re happy to hear that your issue was resolved in a pleasant and unexpected way, and that the manager’s support made a positive impression.
We hope you enjoy exploring the platform and our products, and that they bring you real value and great results. If you have any questions along the way, our team is always here to help.
Risposta di Gurugo
We’re sorry to hear about your experience and understand how upsetting unexpected charges can be. All payments on our platform are made only after user confirmation, and information about available options and subscription terms is shown during the checkout process. Charges are not processed without authorization.
If you believe there has been a misunderstanding or an error, we would like to review your case in detail. Please contact our support team at info@gurugo.pro and include the email used for purchase, the dates and amounts charged, and any relevant details. Our team will carefully check the situation and provide clarification or assistance.
I bough a course for $0.99
I bough a course for $0.99, after that they charged me $5 dollars, and now $100 without My permission, I haven't even Open the website, so, no, they don't ask for your permission to charge You more and more! Never Buy any course with them! It's a SCAM!!
17 gennaio 2026
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Risposta di Gurugo
Hello,
We’re sorry to hear about your experience and understand how upsetting unexpected charges can be. All payments on our platform are made only after user confirmation, and information about available options and subscription terms is shown during the checkout process. Charges are not processed without authorization.
If you believe there has been a misunderstanding or an error, we would like to review your case in detail. Please contact our support team at info@gurugo.pro and include the email used for purchase, the dates and amounts charged, and any relevant details. Our team will carefully check the situation and provide clarification or assistance.
Вежливость и быстрые ответы
София, добрый день!
Хочу сказать вам большое спасибо за вашу помощь и поддержку 🙏
Вы ответили очень быстро, подробно и с большим вниманием ко всем вопросам, которые у меня возникли. Общение с вами было невероятно приятным — чувствуется искреннее желание помочь и забота о каждом ученике.
Отдельно хочется отметить вашу вежливость, доброжелательность и профессионализм. Благодаря вам все вопросы решились легко и без лишних переживаний, а доступ к платформе стал настоящим подарком.
Спасибо вам за ваш труд, терпение и человеческое отношение. С такими специалистами обучение действительно приносит удовольствие и вдохновение ✨
С радостью буду рекомендовать вас и платформу!
С уважением и теплом,
18 gennaio 2026
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Risposta di Gurugo
Спасибо вам за такие тёплые и искренние слова! 💙
Нам безумно приятно читать ваш отзыв — он действительно вдохновляет. Мы очень рады, что поддержка помогла вам почувствовать заботу, спокойствие и уверенность, а все вопросы удалось решить легко и комфортно. Именно такое отношение к каждому ученику для нас принципиально важно.
Спасибо, что рекомендуете платформу и делитесь своим опытом. Желаем вам вдохновляющего обучения, приятных открытий и отличных результатов ✨
I signed up for a trial on Multiple unauthorized charges after trial
I signed up for a trial on this platform and was later charged five times without clear or explicit consent.
These were recurring charges that I did not authorize. The information about billing was not transparent.
I did not use the service, cancelled the subscription as soon as I noticed the charges, and contacted support requesting a refund.
The company refused to refund the money, referring to their internal policies.
After researching, I found many similar complaints from other users describing the same pattern.
I have reported all charges to my bank and initiated chargebacks.
Be extremely careful with trial offers and subscriptions on this website.
3 gennaio 2026
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Risposta di Gurugo
Hello,
We are very sorry to hear about your experience and understand how concerning this situation must have been. Please know that all payments and subscriptions on our platform require explicit confirmation from the user, and pricing and subscription terms are displayed before completing a purchase. No charges are made without consent.
If you experienced unexpected charges or have concerns about a subscription, we are happy to review your case individually. Please contact us at info@gurugo.pro
, providing the email used for the purchase, the dates, and the amounts charged. We will carefully investigate and provide clarification or assistance.
Our goal is to ensure a safe, transparent, and fair experience for all users.
Excellent customer service
I wrote a frustrated message to the gurugo.pro support team because I could not find some of the courses I was looking for and did not see an option to manage my subscription.
I was contacted by a manager, Sophia Bennett, who calmly, kindly, and very professionally answered all my questions. I was also offered additional options beyond what I had originally requested in order to correct my initial impression.
This approach made a strong impression on me and earned my respect for the level of customer care demonstrated by gurugo.pro. I remain a loyal user and hope to gain maximum value from the materials generously provided on the website.
6 gennaio 2026
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Risposta di Gurugo
Hello,
Thank you so much for your kind words! 💜
We’re delighted to hear that Sophia Bennett was able to assist you professionally and that her support left a positive impression. Our team strives to provide attentive, helpful, and transparent service to every user, and it’s wonderful to know that our efforts are appreciated.
We’re happy to have you as a loyal user and hope you continue to enjoy and benefit from all the courses and materials available on our platform.
Помощь
Мне очень нравится, как работает поддержка.
Мои вопросы были решены оперативно.
Спасибо!
29 dicembre 2025
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Risposta di Gurugo
Здравствуйте!
Большое спасибо за ваши тёплые слова! 💜
Мы рады, что смогли помочь и оперативно решить ваши вопросы. Для нас важно, чтобы каждый пользователь чувствовал поддержку и внимание.
Come funziona Trustpilot
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