Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Good prices, quality products, well packaged. Both times I have used this company, everything has been great apart from the delivery (DHL),which has been considerably delayed by several days on both o... Leggi di più

Valutata 5 stelle su 5

This company goes above and beyond what’s expected from a retailer, having ordered one item it was with me and delivered safely the very next day. This is unrivalled service. I would highly recommend... Leggi di più

Valutata 5 stelle su 5

Easy to find what I needed, great customer service when I rang. Only 1 of my items hasn't arrived and I am certain Growroks will look into this for me. Fab comoany brilliant products. As a first time... Leggi di più

Valutata 5 stelle su 5

Groworks online shop is very well laid out. The staff are friendly and knowledgeable. Very competitive prices, quick delivery, and they also run a reward scheme - you get points for every purchase, a... Leggi di più

Dettagli dell'azienda

  1. Fornitore di attrezzature per l'idroponica

Scritti dall'azienda

The UK's leading hydroponics and horticultural equipment supplier. Shop online or from one of our 6 stores.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

659 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 58% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent Experience

Had exactly what I wanted at a good price. Super fast delivery, especially surprising seeing as my order was just after New Years Day. Order was well packed, arrived intact and was just as described. Would use again.

2 gennaio 2026
Valutata 5 stelle su 5

Good customer service.

I have used this company a few times since learning of them. Easy to order and delivery is very fast normally arrives the next day. Customer service is very good as well, I had an issue with a bluelabs PH pen which was not reading and was frozen on 7 which is unusual for blue labs products, after contacting them I returned the pen and a new one was sent out within a couple of days, thank you.

25 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I like this company

I like this company. Best prices. So accessible these guys, they communicate throughout. If there’s anything not available they’ll contact you to discuss a replacement. 5 star
Highly recommend

3 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Be prepared to wait longer than advised for your order.

my order was in 3 parcels, 2 had been delivered within days and the third took a further 12 working days to be delivered. After calling them 3 times and each time I was told customer services would call back, no call came. The blame was placed on a "busy time of the year" and "DHL" having a back log. But the rest of the order was delivered in a timely manner, even a second order that was placed after was delivered quicker. No explanation given.

20 novembre 2025
Non scritta su invito
Logo di GroWorks

Risposta di GroWorks

Hi Violet

We have spoken over email already but will also leave a response here too.

We would like to sincerely apologise for the delays and any inconvenience you experienced with us. During Black Friday we was incredibly busy and so was our couriers. I will ensure that our head of customer services looks into the issue with you not receiving a call back and this is dealt with internally. With regards to the delivery of your goods, unfortunately the DHL depot dealing with your order had delays due to the large influx of parcels and this was what caused the issues with getting your parcels delivered. I am very sorry that this happened to you and we would really love to make it better. I have provided a discount code via email to you and really hope you can give us a second chance, however if there is anything else we can do please do get in touch!

Valutata 5 stelle su 5

Good fast delivery just DHL are bad ATM in my area they drop the parcel on your door step take a picture and run with out even checking if anyone is in to take the parcel

Got everything I ordered at a good price and on time but DHL are not good big problem with couriers dropping in door step taking picture and running to there next drop regardless of anyone is there to take the delivery it even said to be signed for on the tracking so just be aware of this

1 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

firs time buyer

They have a great range of products and the most competitive prices. They're not local to me and still managed to beat all other providers. Ordering was as simple as you would expect and although delivery split between companies, this was expected and communicated as such.

1 dicembre 2025
Non scritta su invito

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