Visited the Clinic today after really suffering with a blocked ear due to excess ear wax. Drops just weren't cutting it! I had trouble finding anywhere locally with availability so widened my search t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Visited the Clinic today after really suffering with a blocked ear due to excess ear wax. Drops just weren't cutting it! I had trouble finding anywhere locally with availability so widened my search t... Leggi di più
L'azienda ha risposto
I recently had the pleasure of meeting Nikki (7th August 2025) for a micro suctioning procedure, and what a fantastic job….thank you Nikki. Nikki spent several minutes explaining clearly what was e... Leggi di più
I was so impressed with the service from Grove Ear Clinic. From my initial enquiry, which was answered extremely quickly by Rachael, to the appointment with Luky - on a bank holiday Monday, no less.... Leggi di più
The microsuction procedure was clearly explained and carried out with no discomfort. It was helpful to see the before and after images of the affected ear canal and lovely to get back to full stereo h... Leggi di più
We are a group of Ears, Nose and Throat (ENT) doctors offering treatment for earwax build-up. Having worked in the region for a number of years we became aware of the growing need for a community earwax service that is easy to access, affordable and backed up by clinical experience. When you have a problem with your ears it can have a big impact on your day to day life and wellbeing. Often the solution is simple. We set up Grove Ear Clinic with the vision of offering a high quality and effective treatment for earwax in a friendly environment.
77 Newmarket Road, NR2 2HW, Norwich, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very disappointing to find that having paid £40 to see the doctor regarding an ear problem, they were unable to remove the wax, explaining that I needed to put olive oil drops in for three weeks to soften it.I then need to return ( paying another £40) plus £40 more pounds to have the suction administered. I felt this was unfair as I had already paid the initial consultation fee of £40. Surely this should be carried forward to the next appointment where the procedure could be completed once the wax had softened?. Perhaps advice to administer olive oil should have been made more specific in order to arrive with the wax sufficiently softened before the procedure could take place. So, I now need to wait three weeks and pay £80, having already paid £40 with no treatment having occurred. Disappointing.

Risposta di Grove Ear Clinic
Really friendly, professional service. I was greeted on time, everything was explained and then the whole process only took 30 minutes. And what a difference those 30 minutes can make.

Risposta di Grove Ear Clinic

Risposta di Grove Ear Clinic

Risposta di Grove Ear Clinic
My wax removal by microsuction was professionally, carefully and effectively carried out with plenty of information given in a discussion beforehand about the process. Very little wait for the appointment which was easily booked on-line. Both ears done. Very pleased.

Risposta di Grove Ear Clinic
I took my 5 year old daughter to have her ears micro suctioned, we were all a little nervous! As soon as we went in, Joshua introduced himself and made us feel at ease. He spoke to my daughter clearly, explaining what was going to happen which was lovely. The treatment was a success and I wouldn't hesitate to go here again. Thankyou!

Risposta di Grove Ear Clinic
What a fantastic service. Initially I thought this expensive but now it's done it makes such a difference. I'm a convert and will be a returner.

Risposta di Grove Ear Clinic
It made my experience very efficient no trouble making an appointment. Dr Collins explained everything to me and showed me the equipment and made me feel relaxed. My ears fell great now and I can hear.

Risposta di Grove Ear Clinic
Unfortunately my experience wasn't good . The ear specialist gave up trying to clear my ear after about 15mins and charged me £80 , told me to use ear drops for two weeks and if no better come back but will charge me another £80 , I will not return and wouldn't reccomend to anybody .

Risposta di Grove Ear Clinic
Doctor Joshua Fowler was very informative about the procedure and competent and very nice person to talk to. He took his time and explained what he was doing throughout the procedure
I had never actually been here before.
One of my ears had blocked up earlier in the week and I ended up being desperate to see someone. Luckily I was able to book next day.
Had my appointment, all sorted and what an absolute relief.
I would 100% come back if I get any more ear problems.
Josh was very professional and explained the procedure very clearly.would recommend you to others.

Risposta di Grove Ear Clinic
Clinic easy to find but is a bit run down inside.
Practitioner was good and explained everything well. I did not have much wax in my ears and so the microsuction procedure was not done. I was there for about 7mins yet was still charged the full amount.

Risposta di Grove Ear Clinic
Visited the Clinic today after really suffering with a blocked ear due to excess ear wax. Drops just weren't cutting it! I had trouble finding anywhere locally with availability so widened my search to Norwich and I'm glad I did. Dr Fowler was great. He explained everything brilliantly, before, during and after the procedure to myself and my husband. I left feeling instant relief and with restored hearing! Fingers crossed I won't need to go back, but if I do, I'd happily return.

Risposta di Grove Ear Clinic
We had difficult to find the place.
The building was old and not fresh but the man was very professional, patient with my 8 year old daughter who cried a lot. Overall it was good .

Risposta di Grove Ear Clinic
I was, according to family going deaf.I decided before I opted for a hearing aid to have my wax cleared. So I did so at The Grove Clinic. It was done by a very gentle
DrFowler and has been a success! I can hear much more clearly and so I say Thank You. It didn’t hurt at all, a little noise all the time but absolutely fine.

Risposta di Grove Ear Clinic
Made an appointment on a Friday; seen the next day. Great Dr manner, painless treatment and I left being able to hear clearly.In addition, I was given some preventative advice. Good value for money and highly recommended.

Risposta di Grove Ear Clinic
Friendly, professional service. Dr Fowler also gave me helpful aftercare advice. Will definitely return if and when necessary. Highly recommend.

Risposta di Grove Ear Clinic
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.