Always been reliable and fast delivery.Made an error on my last order but quickly put things right and sent me an extra gift for my inconvenience.Very pleased and will continue to use them.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
A wonderful novel and very useful item, so neatly executed. I was amazed at the quality, the printing couldn’t have been better, love the mixed colours… Service and speed of delivery was 5 star p... Leggi di più
Green Swing has wonderful quality products, but their customer service is top notch! I forgot something in an order, ordered it 5 min later and emailed them to see if they could combine shipments. Th... Leggi di più
As always Green swing nails the product, I’ve used their produces on many occasions and have never been disappointed. I’m currently using their Orange castle tees and have found them perfect for me.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Green Swing
Scritti dall'azienda
Welcome to the Club
about us
At Green Swing we are proud to manufacture and provide a range of strong, sustainable and biodegradable golf tees. Bamboo golf tees (and other on-course golf accessories) to be precise!
Our mission is to provide fit for purpose products that take the game forward.
castle golf tees classic golf tees show me everything We are an independent business, with all items shipped from our UK warehouse. We also operate with a direct to customer service on Amazon across Europe, America and Australia. This means you retain the benefits of buying direct from the brand but with faster and cheaper shipping options, making our products more accessible.Golf is evolving and everyone is welcome to join our club. For new players to long term members, golf has never been more inclusive and we are here to shout about that.
Feedback on our products and the service provided is crucial to our growth and helping us reach new customers, so we thank you for taking the time to leave us a review!
GSHQ
Free UK Delivery
Same day dispatch before 4pm
All our orders are dispatched the same working day before 4pm and we offer free delivery on all UK orders.
Informazioni di contatto
York House, 18 York Road, SL6 1SF, Berkshire, Regno Unito
- clubhouse@greenswing.golf
- greenswing.golf
Which way do you Swing?
4,8
Eccellente
747 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Green Swing
Thank you Tony, we are happy if you are happy!
GSHQ
Customer service was outstanding when I…
Customer service was outstanding when I had a small issue with an order, the situation was dealt with brilliantly and swift. They were very apologetic and gave me a number of option that best suited my needs, very professional and polite throughout. I would also recommend all their products, I’ve been a big fan for sometime now and have been really pleased with the quality, weather that’s the castle tees, ball markers, baseball cap and now my latest winter purchase the bobble hat. Great products that are also having a positive impact on our planet.
2 dicembre 2024
Risposta di Green Swing
Thank you for taking the time to leave us a review Lee - much appreciated!
We hope to see you again soon!
GSHQ
Bamboo tees
Always good quality eco friendly equipment. Good postage time. Very reliable.
2 dicembre 2024
Risposta di Green Swing
Thank you for your kind words Colin - we hope to see you again soon!
GSHQ
good discount
saw that had good discount going and have used these before and really liked them.
also like the fact that you can get some really good choices.
26 novembre 2024
5 star customer service
fantastic customer service and updates on delivery times. I have highly recommended using Green Swing to all my golfing friends.
28 novembre 2024
I recently ordered some personalised…
I recently ordered some personalised golf tees from Green Swing and was quite impressed. The tees are biodegradable with cool designs, and their customer service is excellent. My order arrived quickly, from Friday to Monday. Although I had a hiccup with an order taking almost two weeks to arrive, their team was prompt in resolving it, ensuring I eventually received my items. Overall, while their products are a tad pricey, that's just part of the golfing experience. I would definitely recommend Green Swing for their unique offerings and would use them again.
8 novembre 2024
Non scritta su invito
Delivered to the wrong property
Delivered to the wrong property, delay in refund and communication wouldn't recommend this so called ethical company, you are already a niche people will stay away even more!
The response from the company just shows the level that it will go to camouflage the truth I would highly recommend to people to this company not worth the hassle.
25 novembre 2024
Risposta di Green Swing
Hi Moonsar
While we appreciate you taking the time to leave us a review we really don’t think you are being fair. Your order was picked and despatched on the same day of order and subsequently delivered 2-3 days later, albeit to the wrong address which is out of our control.
The item was addressed correctly and this fault lies with Royal Mail. Nonetheless, we still offered to replace the items for you and as you declined we issued you a full refund.
We found your responses to our team to be quite rude despite us just trying to help locate your order from the tracking details. While we appreciate these things can be frustrating, we do feel that we did our best to resolve your issue in a timely manner and we are sorry that you feel that way.
GSHQ
Great that there is a company doing…
Great that there is a company doing things sustainably- now I can get gifts for my golfing nephew that won’t be so impactful on the planet :)
18 novembre 2024
Risposta di Green Swing
Thank you for your fantastic review Josephine - we hope to see you again soon!
GSHQ
Risposta di Green Swing
Thank you Rajarshi for taking the time to leave us an awesome review - we hope to see you again soon!
GSHQ
Risposta di Green Swing
Thank you James!
We hope to see you again
GSHQ
Risposta di Green Swing
Thank you Michael for your kind words and fantastic review!
GSHQ
Risposta di Green Swing
Thanks for your positive review Richard - you are reviewer number 500! We are always grateful for reviews and thankful that you took the time.
Here's to another 500!
GSHQ
Great product spoiled by the incessant…
Great product spoiled by the incessant requests for feedback
28 ottobre 2024
Risposta di Green Swing
Hi Victoria,
Thank you for taking the time to leave us a review it is much appreciated.
Sorry that you feel our requests are too much - we just ask once after around ten days then follow up with an email (via TrustPilot) a week later. I will pass your comments to the team and perhaps we can review this frequency.
As an independent online business, our reviews are the lifeblood for our service and encourage others to choose us if they have not seen or heard of us before.
Nonetheless we have taken your feedback on board and ultimately we are delighted that you like our products!
GSHQ
Risposta di Green Swing
Thank you for taking the time to leave us a review Philip, it is much appreciated and we hope to see you again soon!
GSHQ
Looks good environmental does what is…
Looks good environmental does what is required
23 ottobre 2024
Risposta di Green Swing
Thank you for your kind words and positive review Peter - we hope to see you again soon!
GSHQ
Nice fabric externally and well made
Nice fabric externally and well made. Inside fabric already has a hole where the stitching has come undone. Not sure if quality checked before it left as the hole would of been picked up before it was sent out for delivery.
16 ottobre 2024
Risposta di Green Swing
Good afternoon Kane,
Thank you for bringing this to our attention.
While we do have a QC process in place, it is not always possible to pick up any minor defects.
Rest assured, we will replace the faulty item for you and we will investigate this batch to ensure it is not a common theme with the product.
We will send you an email now to confirm.
Many thanks!
GSHQ
Risposta di Green Swing
Thank you for your kind words and fantastic review - we hope to see you again soon!
GSHQ
Risposta di Green Swing
Thank you Michael, we appreciate you taking the time to leave us a review - we hope to see you again soon!
GSHQ
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.