Great Balls Of Flour Recensioni 408

Not only is the product exceptional, but the customer care is also faultless. I had an issue with delivery which was no fault of there’s, however they were superb in handling the situation and helped me out with a re-order. Thanks guys! :)

I tried to place an order with this company for around £50 worth of goods. Some were subscription. Shortly after placing I received an email explaining there was a backlog and some delays. I thought this was good as it set expectations realistically. I then however tried to check subscription elements. The button to do this on the site did nothing and there was no way to check. I emailed for support to ask how I could check and explained that I don’t like having a subscription that I can’t access, if this was the case please cancel subscription. The response was almost immediate and said they’d cancel. Next thing I received is an email to say whole order is cancelled. On asking for an immediate refund I was told this could take up to 5 days due to my bank (I’ve had immediate refunds before). I am now out of pocket, no goods and no refund as yet. Their verified discount code did not work before ordering either. Perhaps it is bad luck but this seems all about getting money and no interest in customer. Seemed rather dubious in entirety

Having used other companies and not having much success i was dubious to order, but i am so glad I did. Great price, fast delivery and the pizzas were unbelievable. Best i have had in my pizza oven. Great product

Ordered one week later still waiting.

Disappointing dough was less stretchy and didn't bake evenly. stodgy in places.

Brilliant super stretchy sourdough pizza!!

They sent me the wrong package, I had ordered gluten free pizza and they sent me 12 normal & when I contacted them they said they had no record of my order. Would not recommend at all!!!

So much easier than making yourself and just delicious!

Everything suitably packed, delivered with care. Not tried it yet...waiting for a sunny day so might be waiting a while

Dough was defrosted when arrived.
Re-froze them but very wet and sticky,impossible to work with.
Produces small pizzas with bad crust and structure

Had multiple emails confirming delivery on Tuesday or Wednesday after bank holiday. Dough was delivered on Saturday so was left unrefrigerated for 5 days and not safe to eat. Have contacted them on a number of occasions but no response to my complaint Order number 172715

Royal Mail failed . I have registered with your customer service.

Great Balls!
Quick delivery, great ingredients. The hot honey was amazing!

Due to my job, I’m very fortunate to call in and collect my doughballs, I have an approx 1 month “window” to prepare for my next collection, called in today and wow just wow! 4 pallets approx 5 ft high awaiting collection for delivery, the “BOSS” on the shop floor assisting with packaging too. I read many negative reviews last night to my disappointment, mostly out of his hands but ey o! Always offers a refund for any mistakes but never any acknowledgment afterwards, why?
24 plus an extra 2 for my OCD, sourdough’s collected today, 4th visit because they are top quality and many more to come, thank you.

I very rarely ever give any reviews never mind bad ones.
BUT in this case I had to speak up!
Ordered £70+ of products wed night, order accepted this morning. Website states orders place th will arrive fr/sat!
I appreciate I live in Northern Ireland so happy with sat.
A week later 7days! I am told I missed my delivery I wasn’t advised of(don’t blame GBOF)
Product was actually damaged as above
The good bit is Aimee was super quick to respond to every email👍👍👍
I requested a refund, and was escalated to the special department, nothing at all for the whole day!!
Sent a further email/ nothing!
Next day received an email very early in the morning from THE FOUNDER🤩
Prefer was sent th and would arrive fr only 8 days after the original order was due.
Again reiterated that a refund was requested not a replacement!
Fr no dough, sat still no dough🥲
Another email FOUNDER states refund within 5 days, layer generic email says refund in 10 days! It was quicker than stated👍
Sorry this is a time but to sum up avoid like the plague a thoroughly dissatisfying, disappointing experience I made my own dough and it was great!
Please do what you do but at your own risk!
1 star is generous for me

The gluten free dough was really nice.
I kept it in the fridge for 7 days….so longer than I should have…..but it still turned out OK
Maybe 90% similar to the ‘normal’ pizza base.
I’m not a gluten free eater, but my wife is…..and I still went back for more!
Not disappointed

Great product and great taste
Very happy party food

Ordered the sourdough balls to freeze while waiting for my BBQ to arrive. The delivery of the balls came very quickly, the BBQ not so fast :).

However now the BBQ and pizza stone are here and the dough was magnificent. Can't wait to have some more.

Getting the pizzas round is harder than I expected but besides my poor technique and wonky shapes everyone thought the bases were amazing.

Thank you, 100% will order again.

P.s. video tutorials are really useful

Ordered a week ago but still no sign of my order. When I emailed they suggested that they were in transit still. Not sure I want week old dough balls… won’t be using again. Will be looking for my money back.

Thank you for a great delivery of our sourdough bases, truly delicious. Updates of our order and delivery were accurate and much appreciated, can’t wait to makes some more delicious pizzas soon!