Grant UK Recensioni 2.585

TrustScore 4 su 5

4,2

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Valutata 3 stelle su 5

The vortex external boiler is SO complicated to programme. I have read and reread the instructions over 100 times and I am still unable to programme it to my satisfaction. The CP4 booklet should be r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

One of their heat pumps had been installed in my new build home in 2024 but had never really heated the house properly. After a recent cold spell when the heat pump iced over and was hardly giving any... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

If you want an Air Source Heat Pump system, look no further than Grant UK. A family run Company with five star Customer Service, available by phone or email. Paul, the Technical Support Manager dea... Leggi di più

Valutata 5 stelle su 5

Grant boiler working very well, we should have replaced old one years ago. Grant recommended installer was excellent. Home Heating did the install very efficiently.

Dettagli dell'azienda

  1. Servizi di riscaldamento e boiler
  2. Produttore di boiler
  3. Fornitore di boiler
  4. Fornitore di impianti di riscaldamento
  5. Fornitore di attrezzature per l'energia solare

Informazioni su Grant UK

Scritti dall'azienda

Sustainable heating systems will be central to the country achieving its collective goal of net zero carbon targets and this is why producing highly efficient heating products is at the heart of everything Grant UK does. For over four decades, the Grant brand has been synonymous with innovative heating technologies from market leading oil-fired boilers through to its comprehensive renewable heating ranges. Today, Grant UK’s product portfolio is full of choice to provide efficient, reliable, sustainable heating solutions, including air source heat pumps and hybrids, to suit the needs of lots of different homes. Customers can turn to Grant UK for the supply of their heating system as well as comprehensive support, from pre-installation advice through to after-sales and technical care.

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Service Plan
Knowledge Hub
Renewables
Oil Boliers

Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

2585 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 4 stelle su 5

Grant Boiler installation

Had a Grant high efficiency condensing boiler installed. Very pleased with the result.

7 ottobre 2025
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Risposta di Grant UK

Good morning, thank you for taking the time to leave your review!

Valutata 1 stelle su 5

I phoned their technical helpline and…

I phoned their technical helpline and when I quoted what I thought was the serial number,the individual on the line said" means nothing to me" Extremely rude and very unhelpful.

28 ottobre 2025
Non scritta su invito
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Risposta di Grant UK

Good afternoon Malcolm, thank you for leaving your review. Can we ask you to copy the below link into your browser and fill out the form? We can then look into this for you.

https://bit.ly/3Zo7ejn

Valutata 5 stelle su 5

Dean and michael were fantastic

Dean and michael were fantastic! They came to fix a recurring problem with my grant oil boiler and assessed the issues thoroughly, ordered replacement parts efficiently, and then performed a comprehensive repair. Their technical knowledge of the boiler was excellent. They went above and beyond to do a great job on the boiler, and also to fit a new thermostat, which was beyond their remit. Thanks so much!

25 settembre 2025
Non scritta su invito
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Risposta di Grant UK

Good morning, thank you for taking the time to leave your fantastic review! Your comments have been passed onto Dean & Michael.

Valutata 5 stelle su 5

So far so good

So far so good! Had a grant outside boiler installed a few weeks ago - can already notice the difference with the warmth in the house. And having the boiler outside frees up so much space in our utility!

24 settembre 2025
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Risposta di Grant UK

Good morning Adam, thank you for taking the time to leave your review we are thrilled by your feedback!

Valutata 1 stelle su 5

terrible customer service

had an aerona 3 installed which has afault and hasnt worked at all. fault logged with the correct department chased after three days as no contact to arrange visit was told they were busy and that i wasnt the only person and they would be in contact to arrange a date to fix.... still waiting rude and un helpfull id use another brand !!

23 ottobre 2025
Non scritta su invito
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Risposta di Grant UK

Good afternoon,

We're sorry to hear about the issues you are experiencing with your Heat Pump. Can we ask you to copy the below link into your browser and fill out the form? We can then look into this for you.

https://bit.ly/3Zo7ejn

Valutata 5 stelle su 5

Grant to the Rescue

Mid October, winter approaching and the heating would not come on. I contacted Grant and they commissioned my local heating engineer to come and check the boiler. Spare part sent out immediately and the heating is back on. Throughout, Grant's main focus was to restore the heating. You rarely find customer service like this and its the reason why I have had a Grant boiler for 25 years and will keep buying them in the future.

10 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Boiler wouldn’t work to start with

Boiler wouldn’t work to start with , despite being brand new, however Grant sent out an engineer & was able to get it up & running

9 settembre 2025
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Risposta di Grant UK

Good afternoon, thank you for taking the time to leave your review. We're sorry to hear that you had issues with your Grant boiler at first but are thrilled with the end result. Please do reach out if you have any further issues.

Valutata 5 stelle su 5

Brilliant service by Grant UK

After a really poor experience with another company we used with a call out for a heat pump we contacted Grant UK and they sent out their engineer Alex. He came out and assessed the issue and advised that a further visit would be required as parts were needed. Alex came back for the second appointment and as we weren't available we arranged for a family member to be present. Alex resolved the issue and not only that spent time to explain it's functions and other heating elements of the house to the family member to relay to us. He took time to make sure this was understood and was incredibly helpful. A credit to the company. Would highly recommend. Thank you

16 settembre 2025
Non scritta su invito
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Risposta di Grant UK

Good morning Tom, thank you for your fantastic review! We're thrilled your so happy with your product and have passed your comments onto Alex.

Valutata 4 stelle su 5

Quiet boiler

Quiet boiler, hopefully much more efficient than the very old one it replaced - will find out over the winter!

2 settembre 2025
Valutata 5 stelle su 5

Grant exterior oil boiler.

Installed on a recommendation by several heating installers.
Early days yet to compare to my previous Worcester boiler but I can’t imagine it lasting nearly 30 years like my previous one.

28 agosto 2025
Valutata 1 stelle su 5

So disappointed with grant.

I bought a new grant boiler, within a couple of weeks of installation the boiler went faulty, turns out it had blown a hole in the burner which apparently they do, grant informed my plumber of this, iv been without hot water and heating for nearly two months, they said they sent out new part but all that was received was about a kilo bag of screws, very disappointed as my last one lasted 15 years...

8 agosto 2025
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Risposta di Grant UK

Good morning,

We're sorry to hear about the issues you are experiencing with your Boiler. Can we ask you to copy the below link into your browser and fill out the form? We can then look into this for you.

https://bit.ly/3Zo7ejn

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