Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Another absolute toilet of a casino based in the UK.50 quid straight through without even a tease on anything.I put 50 on one casino and nothing and this one and its just so depressing knowing youve b... Leggi di più

Valutata 1 stelle su 5

Utter scam artists, backed up by poor customer service. I tried to sign up for deposit £20, get £40 offer. Didn't get free bets as they claimed I hadn't chosen offer when depositing. Pretty sur... Leggi di più

Valutata 1 stelle su 5

New customer caught by their offer place a bet and then promo of free bets. Had issues they say I didn't claim the promo offer. However after following their instructions it didnt show up. And that I... Leggi di più

Valutata 5 stelle su 5

So confused by these bad reviews! I joined the site last night, and yes my first withdrawal was slow hitting my bank, but I've been playing today and banked £690 in total and every withdrawal has gone... Leggi di più

Dettagli dell'azienda

  1. Casinò o centro scommesse online

Scritti dall'azienda

With over 100 games to play including Bingo, Slots, Table Games, Roulette and Blackjack. Grand Ivy is one of the best Online Gaming sites


Informazioni di contatto

1,6

Pessimo

TrustScore 1.5 su 5

331 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I play a lot

I play a lot. That casino is the best casino imo.
Everything is bang on
Offers omg
Strongly recommend
And no , Im not a bot
Dont work for casino
Great experience mixed with some of luck I guess

8 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

This company is doggie if u win money…

This company is doggie if u win money they don't send ur money but waste ur time ask u identification then they u play this game that game then if u win all what they ask u still won't send u your money now they still my winning and block my account if u are unhappy so we can take this further go to ur MP I will put them in news paper and do more to teach them lessons not to still maybe the person who is account do the doggy staff avoid this site its dangerous won't pay out ur winning

26 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

DO NOT USE THIS SITE

DO NOT USE THIS SITE. i deposited £430 and won £700 when it came to them paying me back they said I had opened it in not my account! which is a lie and funny they didn't query that while I was depositing, they have closed my acc and ripped me off for my winnings . also questioned me about why i play at the time i played ?? which was 10pm i dont know why that is relivant .

15 agosto 2023
Non scritta su invito
Valutata 3 stelle su 5

Great selection of slots i know its not…

Great selection of slots i know its not always win win but i managed to get a withdrawal i like the site, the only reason for 3 stars is the fact it takes 48 hours to receive a withdrawal its 2023 shouldn't still take so long.

11 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

VERY LOW ODDS NO CHANCE OF WINNING

I play casino sites and from all I have played this is by far the worst, £600 in 2 weeks and not one win... You get small wins less than you put on so not worth banking this site is a money grabber with very low odds so no chance of a good win. DO NOT PLAY OR YOU WILL BE THROWING YOUR MONEY AWAY.

5 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

I won only 28.00 but my god

I won only 28.00 but my god! They told me I had to wait 48 hrs while my withdrawal is pending and then when they transfer to my bank it would take 4 to 10 days to get the money! Guys there are other websites that will give your money instantly! Don’t be fooled by the bonuses

24 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

SCAMER

SCAMER . I PUT DEPSIT TODEY 240£ QND FROM 240 I DONT WIN 1 CENT . DONT SPEND YOUR MANY BECOUSE IT NOT REAL YOU WELL DONT WEN NEVER ... AND THE PEO0LE HO COMENT HERE IT GOOT IT FROM THEM WEBSITE AND THEY JUST LIER.

6 maggio 2023
Non scritta su invito
Logo di Grand Ivy

Risposta di Grand Ivy

Dear Nicol,

Sorry to hear that you have not enjoyed your time with Grandivy casino. All of our games are run by a random number generator meaning we cannot guarantee a certain outcome, these are games of chance.

If you have time, we would like to discuss this with you further on Live Chat to help improve your casino experience, we offer 24/7 support so please come chat with us at a time that suits you.

Valutata 5 stelle su 5

don’t believe everything you read online

I deposited £100 and got lucky and won £3k and withdrew! They had problem sending me my withdrawal and after reading reviews on here I thought well looks like I’m not gonna get the money but to my amazement they kept my informed on what was happening and after about 3 days the money delivered into my account by bank transfer! Speaking with customer service each agent on there we’re very helpful and we’re able to rectify the issue promptly and swiftly will be using this casino again!

5 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Just go play on any site but this one

Just go play on any site but this one !
Total crap, impossible to get your winnings out of them. I deposited £20, looked through the games and saw nothing that I liked so I withdrew the £20. 9 weeks later they have still NOT returned my money. Basically I think it's called THEFT. Just read all of the awful reviews ..... do you really think we are all wrong ??

15 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

I am shocked by all the bad reviews

I am shocked by all the bad reviews . I had a big win on Thursday and I recieved it all by today (Tuesday) the live chat customer service we’re brilliant . Would highly recommend

13 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

I was a member for approximately 4…

I was a member for approximately 4 years and never won enough to withdraw however last saturday 21/08/2022 I did and when I tried to withdraw my winnings they said it was a fraudulant account and they confiscated my winnings and closed my account refunding only what I had deposited on the day and not everything I have deposited over the years. To say Im a bit pissed off is an understatement.

21 agosto 2022
Non scritta su invito
Valutata 1 stelle su 5

Joined this site today

Joined this site today, deposited £500 and played Live Roulette. Got it up to £5700 then went on a losing streak. I gave back over £5000 and put a £250 bet on The Tier section of the wheel. I had £30 straight up on number 5, 8, 10, 23 & 30. I hit number 5 with £30 on and should have won £1080… They cancelled my bet after it came in, first I thought it was something I had done as was playing in my mobile. I done the same bet and again it took my bet, the ball landed on number 30 again with £30 on the nose, again it cancelled my bet. This is the worst site I have ever played on. No customer service number, just live chat with robots who just quite gaming rules yet doing absolutely nothing to help, then they blocked me from accessing my account and unable to withdraw the £500 I had on my account. They are scammers, and will take your money but won’t give it back.

Beware, DO NOT USE THIS SITE

13 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

They are not even worth 1 star.

They are not even worth 1 star.

I opened my account and deposited 18/05. The site was so bad I requested a withdrawal the same day.

They emailed me to ask why I wanted to withdraw! I replied and still nothing.

Tried live chat numerous times and constantly being told they'll be in touch. They said all in a withdrawal could take up to 14 days.

They are illegally holding on to my money now.

Avoid at all costs. Utterly blatant scammers.

29 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

Withdrawals not paid - ongoing issue.

This is the first time using an online site which is about to scam me for my withdrawal - very concerned and wish to advise people before they sign up.

Started well, deposited funds into account, lost. Same cycle, deposited, lost. You get the picture.

There is one ongoing withdrawal with they are not paying out. On 06 May I withdrew £xxxx amount, waited and waited for up to one week but no email confirmation to inform me that it had been processed. Followed up with various communications via Live Support and Complains email and they advised it will be looked into. Over the coming days and weeks they have advised me again and again that they have processed it - still no email confirmation to prove, as per policy [7.3 Withdrawals]. I've provided my bank statement and they decided to close my account - excluded. W.T.F??

28/05 - They informed me that they require proof that I have not received £xxx payment in bank account. What the hell is going on? There are no telephone numbers to call, all people I communicate to do not take accountability with my complains. I'm left with no option but to submit an online complain to the gambling commission. It's not something I wish to do or feel necessary but my funds are not being paid, and they keep on telling me to be patient as it's been processed. Processed mean nothing to me!

If you don't want the stress or headache I'd recommend DO NOT USE THIS SITE.
Note: this is not a complaint about a gaming issue or losing as they are outsourced - it's how this company is managed and who they deal with complaints. Shocking.

28 maggio 2022
Non scritta su invito

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