What's the point of buying from this "Specialty" roaster when they ship coffee 3 months after roast date. And even then, it took them a week from purchase to ship without any comms on delay. Tri... Leggi di più
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Scopri cosa dicono le persone
My favorite coffee! Many sophisticated blends to enjoy. Great coffee team, who make the best coffee, and sometimes reward you with cool swag in your coffee orders too, just got a really hip T Shir... Leggi di più
Yet to receive my order and have not received any response from Grand Cru after sending 3 queries online. No phone number available which makes this ever more frustrating. Planning to go to fairtra... Leggi di più
Very nice coffee I ordered the Grandeur Signature Blend, however the only issue I had was from the day I ordered the coffee it was 10 days before it arrived. If you live interstate I suggest you m... Leggi di più
Dettagli dell'azienda
Informazioni su Grand'Cru — Specialty Coffee Roasters
Scritti dall'azienda
Exceptional coffee starts with a commitment to sourcing the best beans, followed by mastering the science of specialty coffee roasting to pour the perfect cup. Luckily, we’ve got over 50 years of roasting experience under our belts to bring you the best.
Informazioni di contatto
U 7 3 Gibbes Street, 2067, Chatswood, Australia
- hi@grandcru.coffee
- grandcru.coffee
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Madi was amazing service
Madi was amazing service, great night x
Expect old coffee and no comms
What's the point of buying from this "Specialty" roaster when they ship coffee 3 months after roast date. And even then, it took them a week from purchase to ship without any comms on delay.
Tried to get in touch with them directly to resolve but non responsive by website and email even though they are active on socials. No phone to call. Maybe invest in actual customer service?
The premium paid for Specialty coffee comes from its freshness which customers reasonably expect otherwise they'd go to a supermarket. Taking customer money and delaying shipping without comms is just asking for trouble.
Scam, Lies, Thieves.
Human garbage running this scam show. Ordered a couple years ago no problem. This time a week after they took my money, nothing. No updates, no shipping. Liars. Thieves. I’m warning them if I travel to NSW. Lookout
Yet to receive my order and have not…
Yet to receive my order and have not received any response from Grand Cru after sending 3 queries online. No phone number available which makes this ever more frustrating.
Planning to go to fairtrade soon
Some of the best coffee going around
Some of the best coffee going around. I've bought from Grand'Cru multiple times as the coffee is great and the online shop is easy to navigate. Fast free shipping is a plus too.
Highly recommended.
Love the variety and quality of coffee
Love the variety and quality of coffee. Easy zip-lock bags and prompt order & delivery times. Happy customer here!
S E N S A T I O N A L
S E N S A T I O N A L. Coffee. love it. we order 2Kg at a time arrives same week, freshly roasted.. love it.
Amazing every time.
Grand'Cru coffee never disappoints
Grand'Cru coffee never disappoints! Great coffees, great service! I highly recommend trying different varieries to see which one/s are your favourite/s. We have several favourites that we alternate.
Very niiiccee
Very happy with the coffee…
Very happy with the coffee unfortunately the bag was torn open.

Risposta di Grand'Cru — Specialty Coffee Roasters
Great roast and super fast
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