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4,3

Eccellente

TrustScore 4.5 su 5

14 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Xbox series S

I was the winner of the new Xbox series S , I received it within days of winning , excellent service and extremely happy with prize , thank you 😊

25 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Definitely one of the best raffle sites out there !

Easy to navigate. Prizes are good. Customer service is brilliant. I contacted them with a few enquiries and they got back to me with all the details I needed almost immediately.
I have tried a few raffle sites in the past and Grand Comps is definitely one of the best. Highly recommended !

5 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Great site

Great site, easy to navigate and most of all great prizes at low ticket prizes. Will definitely be buying more tickets. A++++

4 dicembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Advertised guaranteed draws

Advertised guaranteed draws, but didn’t follow it through, didn’t even let there customers know, I managed to get a refund on my tickets as they broke there own terms and conditions, but it was hard work and took over 2 weeks to get my money back. Avoid them there are lots of other good raffle sites you can use,

This is to your reply below, I was never offered any credit, and if immediate refund takers 15 days then you need to work on your customer service, if anybody would like all proof of this I have pictures of they’re original terms, conversations and bank statements of when I received the money back, the trouble you guys now have is if people can’t trust you to tell the truth here or trust you to run draws when you guarantee them, how can they trust you to run the draws fairly, I wouldn’t

28 novembre 2020
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Risposta di Grand Comps

Hi Greg, we are very sorry you feel this way. The site has clear terms and conditions which you agreed to when you signed up for an account. We’ve given away £100’s of free prizes and the issue you have raised was just after we went live. This was a feature box on the About Us page, it was NOT in the T's and C's or in any of the the competition entry details which were agreed to when entering a competition. We additionally asked if there was anything we could do to keep you as a customer but you declined and just asked for a refund which we issued immediately. We don’t see this warrants such a poor review however for the record we did everything possible to try and keep you as a customer. I don’t know where you got the two weeks from as we gave you an immediate refund, payment was made by you on October 31st at 13:54 and the refund was made on November 2nd at 20:30 which was shortly after the request was made (within half an hour from you notifying us). I have confirmed the dates and times with the VISA payment system and any delays beyond that are down to visa and outside of our control so apologies if the payment card used didn’t receive a timely refund. We can’t control visa themselves unfortunately. All the best, Jason.

Valutata 5 stelle su 5

Great little comp site with great customer service.

Used this site for the first time the other day. The odds of winning are really good as is the value of the tickets so I took a punt on trying for one of the nintendo switches.

Had a couple of queries about how the process worked and when the comp was actually being drawn. Even on a Sunday I got all the info I wanted from the customer service team within minutes.

Although I didn't win this time looking forward to trying again !

18 novembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service from stu and…

Excellent customer service from stu and Jason. I've recently won a ring fit adventure and a nintendo switch lite(with £50 shop voucher). I'm over the moon and cant wait to enter more. Great guys, great site. Thanks

17 novembre 2020
Non scritta su invito
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Risposta di Grand Comps

Many thanks Jenna ! Great to see some happy customers and we really appreciate your great feedback! Appreciate you taking the time to write a review. Jason.

Valutata 5 stelle su 5

Big thanks to Stuart & Jason for…

Big thanks to Stuart & Jason for starting Grand Comps I won a Nintendo switch he other day and couldn't be happier great draws and fantastic website bring the next win keep up the good work guys

17 novembre 2020
Non scritta su invito
Logo di Grand Comps

Risposta di Grand Comps

Thanks Callum for our first trust pilot review! We really do appreciate the great feedback and hopefully more people will join us and have an equally great experience. A lot of effort has gone in to this and we continue to try and bring some excitement and fun to our customers. Cheers !

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