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Valutata 1 stelle su 5

False/ Deceptive practices! This place operates just like the plethora of clothing places online that uses AI and stolen pictures from other businesses. The quality of the actual items received is wo... Leggi di più

Valutata 1 stelle su 5

THIS IS A PURE FRAUDULENT COMPANY BE WARNED. GOODS ARE ADVERTISED AS HIGH-QUALITY CRYSTAL/GLASS ETC , BUT GOODS RECEIVED ARE CHEAP LOW QUALITY CHINESE PLASTIC. advert offers a full 30 day refund ,... Leggi di più

Valutata 1 stelle su 5

Wish I could put a 0-Star review. $32 for what was suppose to be a crystal material mug. Got a tiny plastic, made in China. Working on a refund, but I'm getting automated responses that keep saying t... Leggi di più

Valutata 1 stelle su 5

Fraudulent, fraudulent, fraudulent!! Low quality knock-off goods (my fake Owala water bottle looked like the cap was 3D printed and the printing on the tumbler part itself was blurry), refund and ship... Leggi di più

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Informazioni di contatto

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Pessimo

TrustScore 1 su 5

165 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Tutte le recensioni

(165)

27 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Fake merchandise worse than Temu!

False/ Deceptive practices! This place operates just like the plethora of clothing places online that uses AI and stolen pictures from other businesses. The quality of the actual items received is worse than what you'd receive from Temu or Wish. Should definitely be shut down!

20 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

T TOTAL RIPOFF

T TOTAL RIPOFF I SO WISH I HAD READ The REVIEWS BETTER CHEAP PLASTIC NO REAL MINERAL ITS BS & THE BBB SHOULD KNOW ABOUT THIS COMPANY!!!!!!!

24 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I was expecting an actual mug made from…

I was expecting an actual mug made from crystal or gemstone as the description and the price point referred to. Do not waste your time I am so disappointed my husband's Christmas gift turned out to be a gag gift at least he thought it was hilarious.

15 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Psalm 37:1–2 Don’t worry about the…

Psalm 37:1–2 Don’t worry about the wicked or envy those who do wrong. Like grass, they soon fade away. Like spring flowers, they soon wither.
I’m not sure why this company is still able to be in business… but they won’t be for long. They will soon reap what they sow.
I didn’t return this 3-D printed very poorly painted cup. It sits on my shelf to remind me a very, very important lesson; READ REVIEWS and do my research before making an online purchase. Buyers beware!

20 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

I should have looked at the reviews

I should have looked at the reviews. Poor quality what a waste of money. DO NOT BUY FROM THIS COMPANY. I purchase Crystal cups and it was cheap. You can still smell the paint. Not US made poor quality, extremely disappointed. They were supposed to be Christmas gifts and I couldn’t even return. I never leave bad reviews. This is my first. That’s how bad this company is.

25 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

A criminal enterprise

[redacted] shows what I received after attempting to buy [redacted].
Despite my many requests, the seller then refused to provide me with return information.
So I opened a dispute claim with my bank and credit card issuer to which the seller *submitted a fake email* complete with a hitherto unprovided return address. Having thus "proved" me a liar, the seller has, apparently, won the dispute claim.

31 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Should be called Grift-on

This company is 100% a scam. They sell you cheap plastic mugs from China, advertising them as being made from actual minerals. You pay $25-30 and what you get isn't worth more than $1. When I received them, I threw them away immediately, as they weren't even worth trying to give away. They were that cheap and poorly made.

They also sent an advertising email after I made my purchase claiming to have a 4.6-star rating on Trustpilot, which as you can see, is complete BS. These people have no scruples. They are con men. Stay far away!!!

26 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

I spent $160.00 on stupid Labubus

I spent $160.00 on stupid Labubus. They sent me the tracking number but it’s totally useless. It shows absolutely nothing so I emailed them in total 28 times. They have not addressed my issue or given me any idea when I can expect my order. I’m so done with them. I’m calling my bank to get my money back. I’ve told them this & they could care less as they have not acknowledged any of my 28 emails. Anyone that places an order should have their head examined

13 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Total Scam

Total scam! I ordered the crystal mugs based on images of showing Crystal being carved into a mug shape. Received one, and just like with other reviewers, painted resin. There's no way I could give this as a gift. I would be so embarrassed. I ordered three and received one. Trying to solve these problems via email is a total waste of time. The last email I sent was a screenshot from the BBB concerning scams involving these mugs. I sent an email again recently concerning the two mugs that never arrived. They are placing the blame on the carrier. I'm not going to even bother going down that route. It's a total waste of time. They want to offer me a discount or a product off their website instead of a refund. I don't want any more of their garbage. California address, but the items come from china. I wouldn't have ordered at all if they had been forthcoming about that fact.

Save yourself some time and money and do not order anything from Grafton collection!

18 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Buyer beware

Buyer beware! The "Mineral Crystal Coffee Mug" is poorly painted plastic. The website shows a mug being formed from a large piece of crystal - complete scam!

27 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Ordered Geode Crystal candles

Ordered Geode Crystal candles. Took 2 months to get. Shipped from China even though company had a California address on their website. Candles have a wick stuck in the middle of painted plastic. Wick burnt down in seconds then went out. Not candles at all!! This is a scamming fraudulent Chinese company. Don't order from them unless you like being deceived and your money stolen!

9 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Complete fraud

Complete fraud. They just sent out a newsletter that said they had a 4.8 rating on this site. I ordered a mug and they gave me three different tracking numbers. They also said they were shipped to my house on different dates. None of that was true. They told me that it was sent to the address that I had submitted with my order. I called USPS and that was a lie. The address that they sent my product to was not the address that I've given them and that they told me it was sent to you. They would not process a refund and requested that written proof be given by USPS, but that was not possible for the representative. I talked to on the phone from USPS. They've lied multiple times now, refused to have a refund. I'm now involving my attorneys and reporting the transaction as credit card fraud.

29 marzo 2025
Non scritta su invito

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