Grace Removals Group - HobartRecensioni 

63
TrustScore 4.5 su 5

4,6

63 Greenbanks Road, 7030 Brighton, TAS, AU


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Valutata 5 stelle su 5

The removalist teams at both ends were efficient, friendly and helpful. This was our second big move with Grace and couldn't fault them.

L'azienda ha risposto

Valutata 5 stelle su 5

The original contact with Andrea from Grace was just great again as we have done a few moves with them. The team Ben, Jack and Julian were so professional with everything and over two days they just... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very happy with the whole process for my move, got a quote quickly (it was priced very well), and during the move Aaron and the team were very efficient and friendly

L'azienda ha risposto

Valutata 5 stelle su 5

My recent move went smoothly on both ends thanks to Grace Removals. Their customer service and removalists were efficient, helpful and friendly. Andrea from the Hobart team went above and beyond to pr... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Impresa di traslochi
  2. Servizio di logistica
  3. Servizio di spedizione

Scritti dall'azienda

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Informazioni di contatto

  • 63 Greenbanks Road, 7030, Brighton, TAS, Australia

  • 1300725991

4,6

Eccellente

TrustScore 4.5 su 5

63 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(63)

333 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

ABSOLUTELY FABULOUS

ABSOLUTELY FABULOUS. BEST REMOVAL COMPANY IN AUSTRALIA. The stressful moving experience is made So Easy with this wonderful group of Professionals. 10/10
Thank you Grace Removals.

25 luglio 2024
Non scritta su invito
Logo di Grace Removals Group - Hobart

Risposta di Grace Removals Group - Hobart

Dear T. Leaf,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Super fast efficient and friendly…

Super fast efficient and friendly service.

6 giugno 2024
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Risposta di Grace Removals Group - Hobart

Dear Juliann,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Amazing Hobart Team

Scott, Kon, Ben, Hilton, Jett, Julian and even the branch manager Matt worked extremely hard to do our move. We had settlement delays in the afternoon, but they were amazing to work in the dark to get us into our new home. Grace Hobart were amazing.

29 maggio 2024
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Risposta di Grace Removals Group - Hobart

Dear Andy,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Very rapid response to initial enquiry

Very rapid response to initial enquiry. Quoted in a timely manner and responded rapidly to all queries. Move occurred on dates we requested. All staff extremely obliging, careful, and pleasant.

19 marzo 2024
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Risposta di Grace Removals Group - Hobart

Dear Heidi and Helga,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

A company that cares about its customers

Grace provided door-to-door service, shipping an antique leadlight glass display cabinet for me from Hobart to Melbourne. They handled the piece with such care - they carefully wrapped it to protect the leadlight. The gents who made the delivery were fantastic in communicating their time of arrival and were lovely to deal with. I am very happy with the service I received from Grace from beginning (quote) to end (delivery and after delivery call to check I was happy). They clearly care about their customers.

6 marzo 2024
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Risposta di Grace Removals Group - Hobart

Dear S Cook,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Valutata 4 stelle su 5

Reliable and flexible

Friendly, flexible and reliable. Have used Grace on two occasions to move interstate and both experiences have been positive. Very helpful staff willing to answer any question and even offer a free post move cardboard & packaging removal service. Would definitely use Grace again!

13 marzo 2024
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Risposta di Grace Removals Group - Hobart

Dear Drew,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Consistently reliable and efficient

Consistently Reliable

13 gennaio 2024
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Risposta di Grace Removals Group - Hobart

Dear Kiki,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

First class staff

First class staff, reliable and flexible - both moving interstate and internationally.

29 novembre 2023
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Risposta di Grace Removals Group - Hobart

Dear Jonathan,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Prompt with excellent communication

Very professional, prompt, and excellent communication from the entire team both at pickup and delivery.

5 novembre 2023
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Risposta di Grace Removals Group - Hobart

Dear Nick,

We’re glad you enjoyed moving with Grace. Thank you for providing us with feedback. Be sure to let us know if there’s anything we can do to make moving with Grace an even better experience.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

From getting a quote to the removals…

From getting a quote to the removals both ends very professional ,The guys in Hobart doing our removal had a steep driveway to walk up, but no problem for them .All staff made our move a lot stressful

3 novembre 2023
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Risposta di Grace Removals Group - Hobart

Dear Ian and Karahn,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valutata 4 stelle su 5

Timely, professional and good value for money

They were responsive, professional and timely in assisting me with my international move.

15 ottobre 2023
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Risposta di Grace Removals Group - Hobart

Dear Teresa,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

PROFESSIONAL SERVICE

Andrea was prompt and attentive to our requirements and did not hesitate to make adjustments as required. The crew on the day were responsive and courteous and were helpful on our day of moving.

30 agosto 2023
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Risposta di Grace Removals Group - Hobart

Dear Sammi,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

The 4 men helping us move were very…

The 4 men helping us move were very friendly, polite, hard working & worked really well as a team. Nothing was too hard for these men. They kept up the pace all day, until the last box had been delivered.

29 agosto 2023
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Risposta di Grace Removals Group - Hobart

Dear Helen,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Valutata 4 stelle su 5

Shifting to New Zealand

We were made to feel very confident that our shift would be made easy for us and we received good information and advice.
The whole team were very professional and listened to our needs and wants.
We would certainly recommend to anyone shifting overseas

31 luglio 2023
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Risposta di Grace Removals Group - Hobart

Dear Gerald,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valutata 4 stelle su 5

Overall a good experience

I needed 5 pre-packed cartons and a piece of furniture moved from Hobart TAS to Perth WA. The online quoting system worked well but trying to find someone to speak to in the Hobart office was not as easy. Collection went smoothly and the items arrived in good condition in Perth on the due date. The Perth office communicated promptly to arrange delivery. Overall, good value for money.

10 luglio 2023
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Risposta di Grace Removals Group - Hobart

Dear Gail,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Furniture Uplift: Hobart,TAS to Lakes Entrance, VIC

Grace recently moved some furniture for me from Hobart, Tasmania to Lakes Entrance, Victoria. I found Grace to be easy to deal with and flexible in their processing. I received good value for money and a positive customer experience. I would be happy to go with them again.

22 giugno 2023
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Risposta di Grace Removals Group - Hobart

Dear Peter,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Pick up and delivery were on time and…

Pick up and delivery were on time and promptly executed.
All round a pleasant experience.

30 aprile 2023
Logo di Grace Removals Group - Hobart

Risposta di Grace Removals Group - Hobart

Dear Patrick,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Great going Grace …

We were so pleased with Grace from start to finish - receiving our goods in excellent order and being advised of their transfer along the way. Great people, great value for money. We are so very pleased with the service and all involved and would recommend Grace for their care and attention throughout the entire experience. Wonderful work.

5 aprile 2023
Logo di Grace Removals Group - Hobart

Risposta di Grace Removals Group - Hobart

Dear Lee-Anne,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valutata 4 stelle su 5

Amanda's communication is rude

Grace removals picked up my belongings quickly and were quick to organise a delivery date, were patient and one staff member Andrea had excellent communication. However another staff member I had the displeasure of interacting with called Amanda in the hobart office was incredibly rude.

24 gennaio 2023
Logo di Grace Removals Group - Hobart

Risposta di Grace Removals Group - Hobart

Dear Ali Baba,

Thank you for providing us with feedback. Apologies for all the inconvenience it has caused you. I will let our operations know about this. We will make sure to use this review to make moving with Grace an even better experience.

Kind regards,
Grace Customer Service

Valutata 1 stelle su 5

I will never recommend Grace Tasmania

Do not use Grace Removals Tasmania
Worst experience ever!
Harrassed to change my review!!!

30 ottobre 2022
Non scritta su invito
Logo di Grace Removals Group - Hobart

Risposta di Grace Removals Group - Hobart

Dear Lydia,

Thank you for getting in touch with us. We take our customer service very seriously so we’d like to apologise that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.


Kind regards,
Grace Customer Service

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