Grace Removals Group - Canberra Recensioni 111

TrustScore 4.5 su 5

4,6

54 Sawmill Circuit, 2620 Hume, ACT, AU


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Valutata 5 stelle su 5

Great experience from start to end. Consultant David was very speedy and helpful in making changes to the quote based on our requirements. Had some last minute addition the day before which was handle... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hi, moving with Grace from Canberra to Ashwood, Victoria, has been wonderful. We have been looked after by your wonderful staff from start to finish. Shane was magnificent and helpful at all times w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

They were friendly and helpful. Simon actually came to the house to give an accurate quote and that's exactly what they charged me. No going slowly to drag out the hours or extra fee for unexpectedly... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The customer service from Luca who came onsite to determine our needs was fantastic and his team who did the heavy lifting on the day were very professional, and helpful. I could see they worked well... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Impresa di traslochi
  2. Servizio di logistica
  3. Servizio di spedizione

Scritti dall'azienda

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Informazioni di contatto

  • 54 Sawmill Circuit, 2620, Hume, ACT, Australia

  • 1300725991

4,6

Eccellente

TrustScore 4.5 su 5

111 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Friendly helpful staff

Friendly helpful staff. Great value for money. Great insurance policy.

4 gennaio 2023
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear Patricia,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Moved from Canberra to QLD

Moved from Canberra to QLD. GREAT no fuss on time no problems. 10/10

15 novembre 2022
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear David,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Very helpful and fitted in with my business times

Luca was very helpful and all went very smoothly. They fitted in well with my work needs.

25 novembre 2022
Non scritta su invito
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Risposta di Grace Removals Group - Canberra

Dear Sue,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valutata 1 stelle su 5

Arrived 6 days late

Arrived 6 days late, 10 cartons missing, 9 arrived 10 days later, a large amount of damage, paid for top insurance, have spoken with them 4 times about it, told everything will be ok , haven’t had a reply & it’s been 2 months now. The most unprofessional company I’ve ever dealt with

16 settembre 2022
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Risposta di Grace Removals Group - Canberra

Dear Cliff,

Thank you for getting in touch with us. We take our customer service very seriously so we’d like to apologise that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.


Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Moving interntionally

Moving, especially between different countries, is always a nerve wracking experience, even if you have done it before. We were appreciative of the easy communication with Grace and the helpfulness and advice received from a variety of staff on matters such as what to take, insurances, who does what when, storage and so on. Replies came quickly to any emails or phone calls.
The team that carried out our packing were fast and effective as well as very personable, as were the team that ultimately delivered our goods post-move.

9 luglio 2022
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Risposta di Grace Removals Group - Canberra

Dear Stephen,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

The move from Queanbeyan to Perth

The move from Queanbeyan to Perth, went very smoothly. Samuel Belfrage and Carl Peheiro, the Queanbeyan team were very professional, organised, and efficient when they came to our property to collect our items.
Thanks alot.

30 settembre 2022
Non scritta su invito
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear Shadi,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

If you are looking for reliability

If you are looking for reliability, safety of your household assets, speed of operation and pleasantness of personnel, use Grace removals group. \\

7 ottobre 2022
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear Barry,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Canberra to Perth

Thank you to Grace Removals for bringing items from Canberra to Perth.
A big thank you to Venetia for being so helpful and patient when our plans changed multiple times and the pick up needed to be pushed back.

All in all, we have been very happy with Grace Removals and will definitely use them again in the future.
Price, customer service and great care with our possessions is an easy 5 stars x
Thank you

21 settembre 2022
Non scritta su invito
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear Laura,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Be polite , text book transition,

It’s was a pleasant text book experience, It was just about perfect , staff are willing to help and give the process and guidelines to help you with your transition,
Remember its a lot of work for both sides of the transition, keep calm be polite…do your paperwork correctly that’s a plus ask for the door to door package well done
Great work Australia

16 settembre 2022
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear Sam,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Great customer service

Great customer service
On time delivery

5 settembre 2022
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear Ivy and Karen,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Great service

Grace came in and loaded everything up. Got to Brisbane and Grace came and unloaded everything. Simple as that.

Super easy and hassle free experience.

26 luglio 2022
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear Ed,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Have used this company twice now

Have used this company twice now - each time with an excellent outcome. Very happy to recommend this company. I particularly appreciated their capacity to pick up our goods within a fairly narrow time window, thus minimising disruption to our tenants.

15 giugno 2022
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Risposta di Grace Removals Group - Canberra

Dear Valued Customer,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Excellent Work

All GRACE staff were great to work with, they were competent and knew exactly what to do.

All clients expectations were met with flying colours

20 maggio 2022
Non scritta su invito
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear Khyll,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

The relocation of our office

The relocation of our office went really well, thank your whole team, they were really accommodating and great to work with!

17 maggio 2022
Non scritta su invito
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear Juana,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Very professional

Very professional
Friendly service
Highly Recommended

22 aprile 2022
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear Mark,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Excellent

Top removalists. Have used them several
times and have always found them to be efficient and effective and friendly. No hesitation in using them again

18 aprile 2022
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear Neil,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Could not fault the service from GRACE

Could not fault the service from GRACE. They were really flexible, reliable and prompt. The staff were all very pleasant and helped to get us over the line on an exhausting day during a very stressful time in our lives.
We did appreciate the way they took such care of our possessions too. Thank you GRACE.

12 aprile 2022
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear Valued Customer,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valutata 4 stelle su 5

A move of an item from Canberra to the Gold Coast

A great removal company who I have used before. On this occasion, my single item was on the Gold Coast awaiting delivery for some time and was only delivered after I rang the Grace office. They are looking into why that had occurred, understanding there's glitches in every business. The item arrived extremely well packed and in excellent condition. For my trouble, Grace forwarded me a lovely wine hamper which was very much appreciated.

Grace removals Canberra were excellent

10 aprile 2022
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear Ash,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

It mad the move from Canberra to…

It mad the move from Canberra to Queensland stress free

30 marzo 2022
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear Robert,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Valutata 5 stelle su 5

Thanks so much to AJay and colleagues - AWESOME work!

Thanks so much to AJay and colleagues! - the move was smooth and hassle-free. The packing was done quickly and well; the move itself went quickly and with nothing lost or broken; even our very old piano was treated with great care.
The guys were courteous, professional and trustworthy, and went beyond the job to make things easy for us. Communication from the company was excellent, all concerns were addressed immediately. We are very happy with the service we received from Grace Removals and would definitely go with them again!

26 marzo 2022
Logo di Grace Removals Group - Canberra

Risposta di Grace Removals Group - Canberra

Dear Valued Customer,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

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