PhoneBox - Vancouver Store 

Today I had perfect experience and was satisfied with Winny. She responded my questions very quickly and answered them. She knows how to treat customer’s needs.

Samantha is really helpful. Response quickly and found the solution I am happy with. Thank you Samantha!

今日は始めて契約させて頂きました。何も分からない状態から、救いの手を差し伸べてくれた女神（Ayaka）のお陰で無事開通出来ました。更に、カード決済がWEBで通らず、カード決済用のスキャナーで完了。よかった！ありがとうございました。

Really helpful and quick service. Edina was so friendly and informative. Thank you!

貴公司的客服人員陳小姐👍，做事情通情達理，並且親切熱誠，貴公司有這位員工真的是福氣，評價滿分再滿分
Ms. Sammie Chen, your company's customer service representative 👍, is understanding, kind, and enthusiastic. Your company is truly fortunate to have such an employee. A perfect score from the top five!

Jun really helped us get all sorted with our numbers

Emina helped us set up our accounts with an eSIM seamlessly really appreciated the help!

Emina was great help to set up our phone plans. Everything is all set up and working smoothly!

The service from winny was wonderful I got kind and great services.

The office is in a great location, and the staff provide excellent multilingual service. I am especially deeply grateful for Winny Support's kind and prompt assistance.
Thank you.

I wanted to transfer my e-sim to my new phone, and “Mae” helped me quickly and efficiently. I really appreciate it.

Horrible customer service I tried to use this company as my service provider paid upfront at their store on Seymour St in Vancouver had some problems with bringing over my old phone number from another horrible Telecom company Virgin Mobile wasted the entire day on this every time I needed to speak to customer service at Phonebox I was told that I had no account and that they had no record of me. I would then walk back to the store on Seymour St and then all of a sudden I do have a account had to go back three times in person and finally I gave up how can a company be so horrible at serving their customers. I would NOT recommend this company. THEY SIMPLY HAVE NO CLUE WHAT THEY ARE DOING.

한국에서 워홀온 사람의 한달사용 찐 후기!

가입은 우벤유에서 했습니다. 당시 네이버 워홀카페, 우벤유, 헬로 벤쿠버 등에서 출국 기간에 맞춰 진행하는 프로모션을 찾아보고 가입했습니다.
(여러 카페에서 꼭 비교하세요!)

당시 $35에 매달 75G, 국제전화 1000분 무료 너무 괜찮은 가격이더군요ㅎㅎ
특히 한국에 있는 가족들과도 더 좋는 품질로 통화할 수 있어 좋았습니다!
데이터도 끊기지 않고 불편함 전혀 없었습니다.

그리고 어플리케이션을 설치하면, 실시간 데이터 현황 및 자동이체 등록도 가능하여 요긴하게 사용 중입니다.

영어를 한다고해도 한국말이 당연히 편한데, 한국어 상담도 가능하고 상담사 분들도 너무 친절합니다.
이 댓글로나마 올리비아, Gigi님께 감사하다는 말씀 전합니다^^

덕분에 캐나다에서의 첫 시작이 너무 좋았어요!
Thank you!

Thanks for the information and the nice explanations!

it was such a seamless experience to change from my previous phone service to this one. The customer service was nice and polite, especially Sirine, and was welcomed to ask any questions needed.

When I asked questions, a agent called KATRINA was quite quick to respond to it, and helpful.

I had an amazing experience at PhoneBox. Jun and Emina were incredibly kind, professional, and helpful throughout my visit. They took the time to answer all my questions and made sure everything was handled perfectly. Their customer service was outstanding, and I couldn’t be happier with the results. Highly recommend PhoneBox for anyone looking for top-quality service and friendly, knowledgeable staff

Sirine- a lovely person, very helpful young lady and very smiley. thank you so much for a lovely experience and an amazing greeting into Canada

Me ha tratado increíble Sirine, un trato muy bueno y cercano. Ha sido un placer contratar esta compañía.
Sin duda totalmente recomendable.
Muchas gracias!

Emina was amazing!! The service she provided was excellent