Avoid!!! Would give zero stars I have been waiting for an item for nearly 6 weeks since placing my order. Unable to speak to anyone on the telephone and when I finally received a response via em... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Scammers!!! I have the same issue as 100% of people who took them time and left reviews. You are here because of the same reason we all end up on this site...I am sorry, but don't get upset, i... Leggi di più
Don’t even deserve 1 star, if your thinking of ordering from here to save a couple of £’s don’t bother, 3 weeks later and I’m still waiting on a shampoo and conditioner! stick to the more well known s... Leggi di più
Like everyone else I so wish I had read the Trustpilot reviews before I ordered from this website. The order took 2 weeks to arrive, the package was very badly damaged and the hair conditioner had le... Leggi di più
Please stay away from this company
Please stay away from this company. I have never received my orders and refund. I placed two orders last month with order numbers 109070 & 109229 and I have not received anything. I tried to email them, and they replied that it would be with me soon but I received nothing, and emailed them for refund, they said they will send you refund confirmation emails but I have not received anything. Stay away from the company!!
16 gennaio 2020
Non scritta su invito
DO NOT BUY FROM HERE
Same story as many others, oder not fulfilled. Cannot speak to anyone as only get hold of an answermachine. Emails from customer service fob you off constantly telling you order will be sent, refund will be sent etc. NOTHING almost 3 months later. The joke is I only saved myself about £5 on a £50 order, have now had to take this up with my bank, what a load of hassle and they are £50 in pocket!!
16 gennaio 2020
Non scritta su invito
Appalling company DO NOT ORDER FROM…
Appalling company DO NOT ORDER FROM THEM. Placed an order for Christmas gift on 06/12, order not received and still waiting!!!!
Have now cancelled order and asked for refund but as they never respond to anything then am not holding out much hope.
13 gennaio 2020
Non scritta su invito
DO NOT BUY FROM THEM!!
Made an order 5th Nov, still no order or refund! No update from them, have chased repeatedly, keep saying they will issue my refund but STILL NOTHING over 2 months on! Dodgy website DO NOT USE.
13 gennaio 2020
Non scritta su invito
Ruined my Hair
Ruined my Hair! Said it was my fault because my natural hair not good. AFRICAN HAIR IS BEAUTIFUL. thankyou!!
6 gennaio 2020
Non scritta su invito
No order sent, no refund given.
Ordered on 10/11/19 - emailed Gooseberry after waiting THREE WEEKS (04/12/19) for my order to arrive, and not hearing anything. They said there was a delay and they could cancel and refund my order, but I am writing this on 18/12/19 and I STILL HAVEN’T received my refund. Totally unacceptable. I need my money back and I will be reporting to trading standards. Have emailed about the refund and no reply.
Be wise enough to completely avoid this company.
EDIT - 28/01/2020 I hounded the company for weeks to get my money back - and they always sent a reply along the lines of ‘we’ll look into it’ but did nothing. I then started asking for their official complaints procedure, and whether they are part of an ADR scheme, and they ignored my emails. Reported to my bank as fraud and got my money back through the bank NOT FROM GOOSEBERRY. I would advise anyone who has issues with them to report to trading standards, their bank, and even the police. Look them up on Companies House - ‘Gooseberry Salons LTD’ has been dissolved since 2015 after numerous issues with their accounts. ‘Gooseberry Shop LTD’ currently has their accounts overdue... BEWARE.
18 dicembre 2019
Non scritta su invito
Placed an order on 1st November 2019…
Placed an order on 1st November 2019 they took the money on 4th November 2019. Emailed them on 21st November asking for an update. Was told they had internal delivery problems and l would get delivery last week. Still haven't received my order. Have just sent another email, will they respond with a delivery date???
Won't be using again
30 novembre 2019
Non scritta su invito
Don't EVER EVER buy any thing from…
Don't EVER EVER buy any thing from gooseberry, you never get your goods and you never get your money back they just keep fobbing you off,very very disappointed and would not like anyone to go through what I have gone the threw, still waiting for either the goods or the money back after nearly 2 months.
2 settembre 2019
Non scritta su invito
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