No it is not a trustworthy site!
No it is not a trustworthy site!! I bought 2 plushies from them and it came in a polymailer taped up. The items look nothing like their website or social media pages and when asked to return, you have to be responsible for return shipping even if it comes damaged. I would NOT purchase anything from them. I’m sharing so no one else gets scammed. They also filter all their comments on social media so you don’t see the negative ones. My credit card also got denied multiple times, I should have taken that as a warning that it’s not a safe website.
Risposta di Goodlifebean
Hi Chloe,
We're sorry to hear you feel this way. We previously reached out requesting your order number and email address so we could investigate, but unfortunately did not receive a response.
If your items arrived damaged, we'd be happy to review your case and provide an appropriate resolution. Our return policy, including customer-paid return shipping, is clearly stated before purchase as we offer free shipping on all orders.
We'd still love the opportunity to help—please contact us with your order details, and we'll be happy to assist.
Kind regards,
Customer Support Team