UAB Militar Recensioni 

184
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

Easy to order but sadly the tracking process of the shipment and its subsequent time spent going thru customs takes fsr to long. Not a problem for the company its just a gripe . Because customs t... Leggi di più

Valutata 5 stelle su 5

For aspects of quality, price and deliver service, it is truly great and excellent. However some favourite-surplus items always short of supply or unavailable eg. French army jackets(small size o... Leggi di più

Valutata 1 stelle su 5

I’ve checked the company’s site to make sure this order was shipping from the USA and it was showing from the USA. However, after placing the order and receiving the shipping information, I’ve notice... Leggi di più

Valutata 5 stelle su 5

ive known these lithuanians for years and theyve never let me down. always appreciate them sending the best quality products they have. from knives to clothes to utilities. shipping from lithuania is... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

Genuine and original military surplus and branded military grade tactical and camping gear, selling world wide, we offer best prices in market and flawless customer support that will help in any situation.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

184 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,5

Tutte le recensioni

(184)

52 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The real deal

I've ordered from them several times and had no issues. Shipping is also usually pretty quick.

11 aprile 2024
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Risposta di UAB Militar

Your feedback is much appreciated. Hope to see your further order soon!

Valutata 4 stelle su 5

Great customer service

Great customer service, but they sometimes send items that are broken/bad condition.

12 marzo 2024
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Risposta di UAB Militar

Thanks for your feedback.
We are sorting our military surplus products by them condition manually, but sometimes human mistakes happen and condition of items could be not as expected.
In such case, you might contact us and we will solve such issue with replacement or refund as we trying to ensure best experience with us.

Kind regards,
Mantas

Valutata 5 stelle su 5

I have bought several items over the…

I have bought several items over the past few months, parkas, pants, gloves, scarves and everything showed up as described and in great condition. Sizes were spot on too, so no random long or short sized item pulled from a bin. I will continue to buy from this vendor. Thanks for the great military surplus experience.

12 marzo 2024
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Risposta di UAB Militar

Thanks for your feedback, we always try to sort our clothing as accurate as possible to make sure you will receive right size.

Valutata 5 stelle su 5

I bought some jacket new and used…

I bought some jacket new and used jackets, they were all in great condition. Will buy from them again.

13 marzo 2024
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Risposta di UAB Militar

Thanks for your feedback, hope to see your further orders in our store.

Valutata 1 stelle su 5

never received

never received

12 febbraio 2024
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Risposta di UAB Militar

Hello,
Could you please contact us with your order details?
We are always here to help with such issues, just need to contact us directly, via email, phone, or chat in our store.
Kind regards,
Mantas

Valutata 1 stelle su 5

I’m very disappointed with the…

I’m very disappointed with the binoculars, the left rubber eye cup is split, the lense cover for the rubber eye cups is missing and all the metal hardware on the binocular strap is rusty and pitted. When l placed the order for the Romanian 7x40 binoculars l ask if l could get a pair in as close to excellent condition as possible and was told that they were individually packaged and they couldn’t go through the packages and find a pair like that because it wouldn’t be fair to the other customers. When l received the binoculars they were wrapped in bubble wrap and not packaged. As a collector of Cold War era militaria l was again disappointed with the condition of the binoculars. None of those discrepancies were mentioned in the listing on there web site.

12 febbraio 2024
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Risposta di UAB Militar

Hello Tim,

Thanks for your feedback.

My apologies that we did not meet your expectations, we always are here for our customers and accepting any returns, so if you are not satisfied with the products you definitely should contact us to solve any issues you facing.

About packaging - bubble warped binoculars were packed into shipping bag, so it's packaging, bubbles for protection - bag for shipping privacy.

About requesting binoculars in mint condition - you might consider well before purchase if you would be satisfied with used condition, also we told you that we couldn't check them as you already said, they all were warped to bubbles, so we would need to unpack all of them and check which one is in best condition, we told you that we cant do that before you purchased binoculars, also we sell them as used and you got used binoculars.

So if you still want to return them and get a refund, just contact us and we will solve this issue.

Kind regards,

Valutata 5 stelle su 5

Great prices

Great prices, and real deal surplus.

12 gennaio 2024
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Risposta di UAB Militar

Thanks for your feedback.
Trying our best to ensure best deals for you guys.

Valutata 3 stelle su 5

Double check dimensions

I was using for a long time dutch army thermal jacket size L 7090/1520 with all the labels on it (including one in pocket), in addition my size with all dutch army surpulus items is always L.

Purchased thus same nato size same type of thermal jacket item on a UAB militar, got definitely new item, but without labels on item (only on packing bag), 5-7cm shorter on sleeve length, 8cm narrower on collar.

As mine original item had all sizing labels on it, was for sure quite disappointed on differences - just like I was looking on M size item instead of L

Contacted on replacement in 30 days period, looking for a replacement to XL model than and our communication became stale when I asked to check what is the collar half width for item company identified as XL than.

Pros: quick delivery, item condition is new as described.
Cons: I would say, I had better experience with other stores on a support, including surpulus stores for tourists.

What I expected: You have existing item with all the labels on - briefly checking params (sleeve size for L and XL are reported as same from gomilitar website) - expected to get identically sized item.

if you are selling items where major params per your site are same for L and XL (which btw differ at least on one other site which is selling the same item) , and customer measured critical parts which do not match size - spend 10 mins - do same measurements on collar , help to fit proper size including collar, arrange replacement - case closed.

What I get: email thread on 16 items, when I provided mine existing item measurements on a letter #2, and we are still not finished.

Summary: no final summary actually, speaking famous movie phrase "3.6 roentgen, not great, not terrible" - one should at least neutral experience with the shop, however you should not expect much from support, as advertised on a site.

18 gennaio 2024
Non scritta su invito
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Risposta di UAB Militar

Hello Vyacheslav V,
Your feedback is much appreciated. Such structured and argumented reviews are more than we can exprect from our customers.
I totally understand what you expected and what you got.
Also understand about long conversations that you would like to avoid when you got wrong item/ incorrect size, but please understand us also, we trying to look deep as we can into all issues and those extra questions or actions you had to do is only for get know where issue appeared, in sorting department or in packing deparment or in shop listing, we always trying to ensure that same issue wont appear anymore for anyone. Sorry that we took your time.
Also I'm quite sure that support from our store (I'm not support person) didn't told you that you cant return item or won't get refund/replacement, as we always on our client side to ensure best experience.
And about asking support to measure other items and so on, in our company each person have them own responsibilities and customer support person just can't go to our warehouse and do whatever they want.
To sum it up, your feedback is really appreciated and write response was pleasure for me.
Hope that you aren't very disappointed about us and will give us one more try in the future.

Valutata 5 stelle su 5

Good coat. Really smelly, dry cleaning doesn't work.

Good coat. Shipping was insanely fast. A note about the coat. It STINKS. It's covered in a greasy preservative. I got it dry cleaned 3 times and couldn't get the smell out. Hand washing with Dr. Bonners did the trick for the most part.

15 dicembre 2023
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Risposta di UAB Militar

Thanks for positive feedback and advice for those who will decide to purchase those coats, as odor of them is quite intense and hard to get rid of it.

Valutata 5 stelle su 5

Great product (overwhite pants)

The over white pants are great. The item was shipped quickly, Christmas shipping season took a bit longer but that isn't in their control. Response to questions was quick.

11 dicembre 2023
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Risposta di UAB Militar

Hello, Thanks for positive feedback!

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