Nitemare would not buy anything from Goldia ever again . Please read all reviews , not many good things said about this company . They took 3 weeks getting my item to me , when it arrived I was very d... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Ordered gold plated sterling silver stud earrings in the shape of our home state. Perfect gift for someone close who lives in another state to let them know they’re cared for by someone here. Ordering... Leggi di più
I haven't received my item as of yet,....however the customer service is impeccable. Every email I've sent had an immediate response to any questions or concerns. It was very refreshing for me to fee... Leggi di più
I think the customer service of this company is excellent and the quality of their products is just as good!
Dettagli dell'azienda
Scritti dall'azienda
Online Discount Web Store of Diamond Engagement Rings, Gold and Silver Charms, Wedding Rings and Many More Fine and Fashion Jewelry Products.
Informazioni di contatto
342 E 85th St. Ste: B, 10028, New York, Stati Uniti
- +1 2128406099
- service@goldia.com
- goldia.com
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 17% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent quality, price, and fast shipping!
This was my first time using Goldia, and my transaction could not have gone smoother! The quality of product, excellent price, and fast shipping all made for an excellent experience. I will definitely be a return customer.
It was great minus the delivery time I…
It was great minus the delivery time I think it took to long other than that I was satisfied with the product.
The necklace was beautiful
The necklace was beautiful. The price was excellent, better than I found anywhere else. This was my second purchase from Goldia and I will definately use them again.
I don’t have the words
To be honest, I was pretty skeptical buying an expensive piece of jewelry off of the internet with all of the scams that you read about. I decided to make the purchase and upon it clearing my bank account, I was informed that the only size in stock was way too small for me.
I canceled my order immediately and when I received my refund right away, that’s when I was convinced Goldia was completely legitimate.
After I cancelled my order and chose a different ring, naturally I had many questions because it was quite a bit more expensive than the original one I had purchased.
Customer service was extremely responsive and I must’ve sent a dozen or more emails with a million questions. Everything was answered completely and quickly even after business hours.
I finally completed the purchase and I have to admit, I was still a little skeptical about the quality of the ring.
I received the ring a few days later as promised and was ecstatic. The quality, size and polish were remarkable. This is, without a doubt, the best purchase I have ever made off the internet.
Anyone that is looking for top quality jewelry, I definitely will recommend Goldia. They now have their greatest fan.
Quality
Updates, everything as promised!
Appreciate! Nice doing business with your company!
Goldia: upgrade to 18k gold earrings, hit a tight deadline
Goldia did an upgrade to 18k white gold on a pair of earrings for my wife's 60th birthday and hit a reasonably tight deadline to do so. She is thrilled. :)
Bracelet purchase and return - A good experience
I purchased a 14ct Gold Bracelet and full disclosure the bracelet wasn't exactly what we were looking for so it was ultimately returned to Goldia BUT I can honestly say the whole process, including the return, was handled very professionally and with great understanding. We were kept informed and updated at every stage. Their customer service could not be faulted. Every message was replied to and would happily order from them again if the opportunity arose. I am based in the UK and all excess Customs Fees and Taxes were immediately refunded once Goldia were aware of the extra costs and the refund was quickly processed once the bracelet was back at their returns office. The return was not due to poor quality or workmanship it was just down to personal preference once the bracelet physically arrived.
My experience was highly disappointing!
My experience was highly disappointing!
One pair of earrings was very small. The website showed photos resembling bigger sizes. Nor did they describe the size. I am returning them.
I am waiting for a second pair of earrings I bought the same day as the first one. It has not arrived yet. You changed the delivery date and did not give a specific date. I am leaving tomorrow on a trip. I wanted to wear the new pair and it seems it will not be possible.
I hope the size is alright and I don’t have to return them too.
I ordered a cross pendant
I ordered a cross pendant, the site didn't show the back of it just the front. Back side is scalloped out to save on material so when it flips around it looks very cheap. Not happy about customer service as they told me I could return it but pay the shipping fees. Will never order again.
Ordered gold plated sterling silver…
Ordered gold plated sterling silver stud earrings in the shape of our home state. Perfect gift for someone close who lives in another state to let them know they’re cared for by someone here. Ordering was easy, shipment was sent timely and received earlier than expected. Quality was as expected. Very happy with Goldia!
I can’t see it
I can’t see it. It looks like an infant nose ring. The dolphins are not clearly visible. I am totally dissatisfied. They look good on paper but not in person
It was good shipping and the chain I…
It was good shipping and the chain I got is super nice I’m very happy
Sent me the wrong size
Great service and knowledge
Great service and knowledge
Thanks
Bruce
Bought two birthstone necklace charms
Bought two birthstone necklace charms. Items were smaller than expected but overall a nice piece.
Ordered a necklace they claim is worth…
Ordered a necklace they claim is worth 660 on sale for $250. It arrived in a cheap plastic that said Made nin Thailand. Looks like something you would get at the "dollar store".
Very disappointing.
Purchased a lovely solid silver ring
Purchased a lovely solid silver ring. Had to liaise with their customer service team & any issue I had was resolved to a satisfactory outcome. Highly recommend - great quality.
I don't normally leave reviews
I don't normally leave reviews, but the customer service at Goldia was excellent, which seems to be a rarer thing these days. A good way to measure a company is how they deal with issues, and the support team were very helpful and responsive throughout.
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