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Valutata 1 stelle su 5

Seems they have GONE OUT OF BUSINESS yet still taking orders. My order that I paid for never ARRIVED (listed as in stock and arriving in 3 days), no reply to my emails, the contact form on their... Leggi di più

Valutata 5 stelle su 5

The package arrived before the delivery time, which was a nice surprise since its normal delivery was fast as it was. The products was just as described, in brand new condition and of good quality.... Leggi di più

Valutata 5 stelle su 5

BRILLIANT! I'd never heard of this website but had best price for the game by a significant amount. Had various payment options. I was kept up to date by email from the order to dispatch to deli... Leggi di più

Valutata 5 stelle su 5

Cannot fault, very competative pricing and free delivery, this was the cheapest option on the the internet i could find and I did spend a considerable amount of time searching for the best price. Be... Leggi di più

Dettagli dell'azienda

  1. Negozio di videogiochi
  2. anche in
  3. Azienda di software
  4. Fornitore di servizi di giochi al computer

Informazioni fornite da varie fonti esterne

G2G Limited is a high quality retailer of computer games, consoles and accessories. G2G are committed to providing the latest and greatest titles, as well as a wide ranging archive of fully refurbished releases. G2G is committed to unprecedented and personal customer service powered by our principles of highly competitive pricing, fast and effective service, and a genuine love for gaming on all platforms. Our relationships with distributors and publishers allow us to be a market leading specialist in getting the right games to you at the best possible prices. We are contactable at any time to service your needs on all issues regarding the highly competitive games retail market. https://s3-eu-west-1.amazonaws.com/tpd/screenshots/51010821000064000521468d/198x149.png?cache-bust=1549027717447


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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4,3

Tutte le recensioni

(2958)

0 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Ordered a game tuesday 16th and still…

Ordered a game tuesday 16th and still havent recieved it or even had a dispatch email. Was for my daughters birthday tomorrow so very dissapointed as delivery states 3-4 working days.

23 febbraio 2021
Non scritta su invito
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Risposta di Go2Games

Dear Sophie,

Deeply sorry to hear about this - I hope that this didn't completely ruin your daughter's big day. Things have been moving a lot slower recently because of the constraints of the pandemic and shortages of hands on deck due to people having to self-isolate due to contracting the virus or as a precaution.

That said, the time you have had to wait is unacceptable and I would like to see if we can get this issue resolved for you as immediately as we can. The absence of a dispatch email is particularly problematic, as this should go out to you automatically, as it does with all our customers and for that matter, customers across the online sector.

Because I can't see details such as order number etc on here, what I would like you to do is to email elena@go2games.com, stating your item and it's vital statistics (order number/product name) plus everything you've stated in your review, my colleague should be able to process your refund for you - and/or failing that, give you a reason as to why this hasn't happened yet.

Understandable as to why your frustration might rise slightly at the thought of having to send yet another email but I can assure your that my colleague will do her level best to bring this to a satisfactory close for all.

With thanks,

Niro
Go2Games.com

Valutata 5 stelle su 5

Excellent Game shop

Excellent shop, always buy from here and good to support high street retailers. Quick delivery as well.

22 febbraio 2021
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Risposta di Go2Games

Hey,

100% agree that supporting local, community-focused retailers is the way to go -and a huge thank you for your support!

Check us out on Instagram @go2gamesshop to stay abreast of all new developments in the G2G universe!

Cheers,

Niro

Valutata 1 stelle su 5

I'm am not happy at all I still haven't…

I'm am not happy at all I still haven't received the game I've ordered and paid for

22 febbraio 2021
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Risposta di Go2Games

Dear Agnes,

Have taken a look at where things are up to right now and I believe customer services have contacted you to set up the refund. Apologies for the inconvenience this has been causing you.

If things are still static, let us know through here and we will get back to you.

With thanks,

Niro

Valutata 5 stelle su 5

Amazing service,

Amazing service,
Fast delivery!

Can’t fault the place, my new go to gaming shop!!!!

21 febbraio 2021
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Risposta di Go2Games

Hey,

Glad to hear that we are your "go-to", one-stop shop for all things gaming related! If you haven't already done so, come check us out @go2gamesshop over on Instagram to stay connected and to hear about all the things we have planned for 2021!

Cheers,

Niro

Valutata 5 stelle su 5

Good price for a switch animal crossing…

Good price for a switch animal crossing new horizons edition. Better than elsewhere, fast delivery and arrived in good condition.

21 febbraio 2021
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Risposta di Go2Games

Hey Antony,

Glad you were satisfied with all stages of the service process and that you rate us that highly! Follow us @go2gamesshop on Instagram to stay connected regarding everything we have planned for the rest of 2021!

Thanks,

Niro

Valutata 5 stelle su 5

Got everything!

A website that’s got pretty much everything you need as a gamer and a service that delivers in around 2-3 days! Lots of stock and helpful pay methods!
Great all round gaming supplier!

21 febbraio 2021
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Risposta di Go2Games

Yes Darren!

Thanks so much for your review! Glad to hear you're enjoying the results so much. Check us out @go2amesshop on Instagram to stay connected regarding what we have planned for 2021!

Cheers,

Niro

Valutata 4 stelle su 5

Good service/products but delivery…

Good service/products but delivery don’t deliver in estimated time

20 febbraio 2021
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Risposta di Go2Games

Hey there,

Thanks for your review - and apologies for your product not making it to you in the time estimated.

Unfortunately, and due to the pandemic, slight delays in delivery times can occur and have been occurring across the online shopping/delivery sector - and is probably the reason why it took a little longer for you to receive what you paid for.

That said, we are glad that what you received made you happy and that you were happy also with out service.

Follow us over on Instagram @go2gamesshop to stay connected regarding all we have planned for this strange year of 2021!

Cheers,

Niro

Valutata 5 stelle su 5
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Risposta di Go2Games

Dear Wendy

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Valutata 5 stelle su 5

Everything about the service was great

Everything about the service was great. Highly recommend

PS5 straight to the door next day delivery

17 febbraio 2021
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Risposta di Go2Games

Dear Elaine

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Valutata 1 stelle su 5

Still waiting on £200+ refund for faulty item.

I recieved a faulty product and contacted go2games to arrange a refund which was accepted. I was sent official DPD return documents which I sorted and my package was collected and returned to go2games by DPD on the 3rd of February. DPD even attached a photo of it being recieved. Go2games have since been ignoring many of my emails regarding my refund as I still (today is the 17th of Feb) do not have my refund. This item cost over £200.
When I do get an email response it is entirely generic and no attempt is being made to assist in the refunding process despite having had the item for 14 days.
I of course will not be purchasing from them again and would urge anyone considering them to look elsewhere. This is still ongoing and I will be contacting the financial ombudsman this afternoon.

17 febbraio 2021
Non scritta su invito
Logo di Go2Games

Risposta di Go2Games

Dear Jareth,

Our apologies for what you have unfortunately had to experience here. In the last six weeks, we have been compromised from time to time by colleagues either contracting Covid-19 and isolating at home, or colleagues isolating due to having been around others with the virus - all of which has at times limited what we are able to do/access.

That said, none of the above is a good enough reason for the delay you have experienced. Assuming at this point that your refund still hasn't come through yet, my colleague Elena, who is reachable via email at elena@go2games.com would b able to shed some immediate light on this matter. I understand that the last thing you want to do is to send another email but if the matter is still outstanding, she will be able to help bring it to a swift resolution.

With thanks,

Niro

Valutata 5 stelle su 5

after ps5 being sold for so long they…

after ps5 being sold for so long they finally came through Next Day Delivery Also 🔥🔥🔥🔥

16 febbraio 2021
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Risposta di Go2Games

Dear Denz

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Valutata 5 stelle su 5

Great service, Great price.

Great service, quick delivery and really good price.

16 febbraio 2021
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Risposta di Go2Games

Good morning

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Valutata 5 stelle su 5

Absolutely fantastic service from start to finish

Ordered two different products from Go2Games as different times. Seamless ordering process and very fast delivery. Customer service is fantastic and response time on social media is far above par compared to other company’s. Will be using Go2Games as my go to shop for anything in this category I need and would advise everyone to do the same as you won’t be disappointed.

15 febbraio 2021
Logo di Go2Games

Risposta di Go2Games

Dear Kirsty

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Valutata 5 stelle su 5

PS5 came the next day

PS5 came the next day! Perfect service

15 febbraio 2021
Logo di Go2Games

Risposta di Go2Games

Good morning

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Valutata 5 stelle su 5

Easy to order of

Easy to order of. Fast delivery to I've orderd few games and all came on time would recommend

15 febbraio 2021
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Risposta di Go2Games

Dear Marc

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Valutata 5 stelle su 5

Arrived early pleasure doing business…

Arrived early pleasure doing business with them

14 febbraio 2021
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Risposta di Go2Games

Dear Dan

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Valutata 5 stelle su 5

Top delivery

PS5 headset arrived within 2 days and the company also contacted me to let me know about delivery.

14 febbraio 2021
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Risposta di Go2Games

Dear Danny

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Valutata 5 stelle su 5

Great service next day delivery was…

Great service next day delivery was free and the product is perfect and all I magined it to be!

14 febbraio 2021
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Risposta di Go2Games

Dear George

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Valutata 5 stelle su 5

Excellent service

Excellent service. I ordered the item for a birthday present and was concerned it may not arrive in time due to current pandemic, but it was delivered earlier than stated, well in time for birthday.

13 febbraio 2021
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Risposta di Go2Games

Dear Iain

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Valutata 5 stelle su 5

Excellent service

Quick service and arrived earlier than expected, thanks

13 febbraio 2021
Logo di Go2Games

Risposta di Go2Games

Dear David

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

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