Go Smart Repair Recensioni 

Grant from Smart repair applied some cosmestic paint repairs to remove scratches and a minor indentation on our car doors. After explaining what he would do, Grant did a very professional job and matched the paint colour perfectly. It is almost impossible to see any sign of where the scratches and indentation were. It all looks as good as new now. Having all this work done on our own driveway was also very convenient. Thank you Grant for your great service.

Grant was a professional and polite chap we are very pleased with our repair.

Rhys kept us updated on his arrival to do our wheel repair.
On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised.
He asked for a few details and called his company who promptly authorised the extra repair.
So two wheels repaired to an excellent standard.
Couldn't fault his work and also a very nice chap to go with it.
Thank you very much Rhys.

Mick came this morning to do some repairs on my wife's audi A6. Thanks to the Cambridge County Clowcil her wheels were Trashed.
Mick done an excellent repair as before he'd been to us and I'm No Doubt that he will visit us in the future because I cannot see any major improvements on our roads in Cambridge.
I was a bit concerned of an item in his cab but I hope on his days off in the autumn he enjoys his day trip's to Lincoln Millwall and Blackburn amongst others.!!!
Many thanks
Anthony

After the wet and windy weather prevented the repair being done in June, Mickey the technician rearranged the appointment. He was able to do the repair on the dent and resprayed the door. He did a superb job and I’m very pleased with the result. Mickey is very polite and friendly. He is a credit to the company.

Mikey repaired alloy today excellent job
he confirmed day before of appointment on time very friendly person
Many thanks

Mick came to do a scratch repair. Polite, courteous and professional. Would
Thoroughly recommend

This morning Leigh Foyel came around do a scuffs work on my X3. He arrived promptly as discussed yesterday and went through the process and provided me with all the details of the work he was about to do. He was very professional, thorough and clear in explaining and did a excellent job. I am very happy and impressed with the service provided by Leigh.
Thanks to Go-smartrepair Team.
Regards
Sudarsan B

Mick was very professional and friendly. Thank you!

Mike Shelly came to repair scratches on my car,he is a very interesting guy. His knowledge on paint work was excellent, he did a great job.

from the minute I met the technician, Mick Shelly from I knew we were in good hands.
A true professional warm and engaging guy had a cup of tea and a chat let him get on with his work. Caught me from my office when he was complete I inspected the work absolutely faultless I cannot recommend this firm enough if you have damage to your vehicle these are the guys to fix it. Thank you so much Mick.

Just a superb job from start to finish. Excellent communication. Very impressed with the end result, the damage has just gone. I seriously didn’t think you could repair the damage without going to a paint shop but the Technician Grant Hart totally proved me wrong.

Mike telephoned the day prior to his arrival to repair minor damage sustained to my car. Very friendly likeable man arrived when he said he would repaired my car in a very professional manner. You wouldn' t know the damage had been there. Absolutely no complaints would very definitely recommend

Mick Shelley came to do a scratch repair. Amazing work. Phoned to let me know when he’d be arriving the day before. Arrived on time. Polite, courteous and professional. Would
Thoroughly recommend

Very professional and friendly service.
Thank you.

Mick was fab, he's always on time, with a friendly attitude to help. Lovely job

Mick came to do a repair today after ringing yesterday to give an estimate of when he expected to arrive. He rang again this morning to say he was on his way. I can’t believe that the two wheels he repaired aren’t actually new!! What an amazing job he’s done and so friendly and helpful.

Leigh was on time, professional and incredibly knowledgeable - a true artist matching existing paintwork perfectly. Would definitely use again.

Mick made an excellent job of a scratch on my car door.
Friendly and professional, would recommend his expertise and workmanship.

An extremely poor service from this company. The original job was completed by Leigh. Looked great initially but it developed a few small bubbles so we made contact with him. He agreed to return and explained it would probably be a job he could do at the end of the day after his other jobs. Our initial contact was 9th March and to date he has still not attended, nor has he made contact with us.

He failed to attend on two occasions and made it difficult by not giving us confirmation and being unable to give a time. On another occasion, again, as he was unable to confirm a time, or if he was even going to attend, we had to advise him to leave it as a family issue had arose. However, as on previous occasions, I have no doubt whatsoever that he wouldn’t have attended anyway. We then messaged Leigh with our availability for the future as we thought this would make it easier for him. Still nothing!

Throughout this time we have made numerous calls, left several voicemail messages and sent many many WhatsApp messages. In the main he has just not responded, but we have also been given excuse after excuse by Leigh. We have remained patient and polite throughout, despite the fact that we have so obviously been lied to.

We will not be contacting again as we no longer have the car, but I would not recommend this company to anyone given the appalling treatment we have received.

Customer service should be at the heart of every company, but in this case, it clearly isn’t.