I originally started my journey with Go Ortho being a previous smile direct customer. I had been through an aligner treatment but unfortunately the company had closed before I was able to finish the t... Leggi di più
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10 out of 10 customer service! It really makes a difference when you feel that a business cares about you. Speedy delivery, fast and friendly replies, lovely clear retainers, and I really like the box... Leggi di più
The retainers were delivered within a decent timeframe. Go Ortho had the information they needed from Smile Direct which no longer exists. The retainers I used from Smile Direct were more bespoke. in... Leggi di più
As an ex-SmileDirectClub customer, I was worried about getting replacement retainers after they closed. Thankfully, Go Ortho made the whole process quick and easy They already had my original sca... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Go Ortho provides replacement retainers and oral care products. All retainers are overseen by registered dental professionals, ensuring your care is clinically safe and appropriate for your needs. Our goal is to make high-quality dental care more accessible, without compromising on safety, ethics, or evidence-based practice. We believe everyone should feel confident in their smile at any stage of life. That’s why we offer personalised care plans, clear pricing, and support from qualified professionals at every step of your journey.
Informazioni di contatto
Regno Unito
- info@go-orthouk.com
- go-orthouk.com
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A former SmileDirect UK customer
As a former SmileDirect UK customer, I was a little nervous about ordering replacement retainers, but the whole experience with Go Ortho has been excellent.
They were able to locate my original scans, answered my questions promptly, and the retainers arrived much faster than I expected. The quality is excellent and the fit is exactly what I was hoping for.
Customer service has been friendly and helpful throughout, and it’s been reassuring to find a straightforward way to replace my retainers without needing new scans or impressions.
A genuinely positive experience from start to finish. Highly recommended.
Excellent Retainers !
Amazing ! As a previous smile direct customer I didn’t need to have a scan, I just needed a replacement retainer .
To be honest I was a bit nervous about ordering a new set but they arrived within a week and the quality is so much better than my old ones !
To anyone who’s a previous smile direct customer I would 100% recommend these retainers .
Dr. Bagadi and overall service is great!
Dr. Bagadi is the best.
This service has been highly beneficial for me as an ex Smile Direct patient. Excellent company and service
Fantastic Results & Top-Tier Customer Care
Dr. Bagadi is outstanding. The first set of retainers worked perfectly and completely straightened my teeth—I couldn't be happier with the results!
I am currently waiting for my new set, and the customer care has been incredible throughout the transition. The team is hyper-responsive, professional, and truly attentive to every detail. Highly recommended for both the quality of work and the top-tier support!
Great retainers and they also…
Great retainers and they also transferred my scan over from smile direct where I had got my aligners. Great customer service aswell!
Retainers were reasonable price and…
Retainers were reasonable price and very good quality, actually fitting better than the ones provided by my orthodontist. Their lab was also very quick and sent out my retainers next day which is brilliant!
Excellent Service
Kept me informed and updated at all times.
Speedy and efficient delivery.
Excellent.
SUPERERB service and support!
Go Ortho’s customer service has been amazing!
Go Ortho’s customer service has been incredible.
They really paid attention to my needs, responded promptly to each communication, kept me informed & worked with me to produce an excellent result.
Delighted!
Highly recommend Go Ortho UK
Go Ortho UK is amazing. Dr Bagadi and his team are very professional and really care about their patients. A friend of mine who used to be with Smile Direct Club recommended them, so I decided to give them a try. I’m really happy with my new retainers and can’t wait to try their other products too.
I am very happy with go ortho and the…
I am very happy with go ortho and the support I received. 100% recommend them!
Go Ortho are Excellent.
A fantastic service and the retainers are comfortable and reasoably-priced. Dr Bagadi offers a first-rate service. Highly recommended!
Briliant Service
I’m a former Smile Direct customer and, when they folded, I worried about where I could get my retainers from. Dr Bagadi and his Go Ortho team reached out via email, but as I had never heard of this company, I was a little dubious. After doing my research, I decided to give them a go, and thank goodness I did.
I placed an order for retainers; however, when I received them, they didn’t fit correctly. I sent an email regarding my concerns. Dr Bagadi and his team contacted me immediately and asked me to send photos. Dr Bagadi agreed that the fit didn’t seem right and offered me a new scan, which I had done the very next day. He explained that the impressions he had may have been old.
The Go Ortho team kept me updated every step of the way, and I received my new retainers within three days. The service was fantastic and they were very apologetic and even sent an email to inform me that my new retainers were on their way.
I couldn’t have asked for better service and couldn’t recommend them enough. If you are looking for aligners or retainers, please give them a go — you won’t regret it.
Dr Bagadi is so helpful with the full…
Dr Bagadi is so helpful with the full process and helps out and answers my questions.
Quick communication, great service
Quick customer service and delivery makes for a great experience. Am an ex-SmileDirectClub/SDC customer and would recommend Dr Bagadi's Go Ortho
I’m a former SmileDirect customer and…
I’m a former SmileDirect customer and was looking for a reliable way to maintain my smile long-term. Go-Ortho reached out to me directly via email and let me know they could create my impressions using my existing SmileDirect information, which made the whole ordering process incredibly easy and stress-free.
There was a small issue with my wisdom tooth on the first set of retainers I received, but Go-Ortho handled it perfectly. They had no problem correcting the issue, were very responsive, and quickly sent out a corrected set of retainers.
Overall, the service was excellent and the delivery was fast. I really appreciate how smooth and customer-focused the whole experience was. Thank you, Go-Ortho, for the great service!
Took a risk as I had a marketing email…
Took a risk as I had a marketing email but it’s legit!
Arrived fast and good quality.
I used SmileDirect before and it’s those prints!
Happy with them.
Brilliant service - thank you!
Brilliant service! Like many people I was so worried about maintaining my new smile when Smile Direct folded and I held off from ordering from Go Ortho for ages as it seemed to good to be true. I SO wish I had ordered before as the service has been great. I've chosen the 6 monthly subscription which offers excellent value for money and I'm delighted. I ordered by first retainer a couple of days ago and it's already arrived and fits perfectly. Thank you!!!
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