Very good communication. Engineer was excellent, efficient and effective. Repaired washing machine and cleaned oven area he was working on. I had paid for parts in advance but not all were needed... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Glotech provided me with my new kitchen and I am absolutely delighted with the results ! They are a very efficient company to deal with and organised everything well. The design process was carrie... Leggi di più
L'azienda ha risposto
Alex was so lovely and explained everything he was doing to us. As two students that are in their first proper home, so quite clueless, he was so professional and didn’t make having an engineer round... Leggi di più
L'azienda ha risposto
Paid them for a product, via online purchase. They took my money but product never arrived. No communication from them what so ever. 1st email asking what was going on, 2nd email asking for refund rec... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We sell all the latest kitchen appliances, as well as design and install fantastic kitchens!
Informazioni di contatto
Unit 2 Soothouse Spring, AL36PF, St Albans, Regno Unito
- 0330 024 9093
- salesteam@glotech.co.uk
- glotech.co.uk
4,2
Molto buono
772 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Avoid
Really poor service from Glotech. We had a Bosch appliance which they couldn't source the part for but Bosch could and Glotech refused to refund our callout fee on the basis that it 'couldn't be fixed' when it clearly could. It also transpires they put a big mark up on their parts from Bosch. So in summary please avoid, save yourself some money and go straight to the manufacturer!
18 dicembre 2023
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They blatantly tell lies
I only gave them 1 star as there isn't an option to give no stars. Absolutely hopeless. We ordered and paid for in full for a new fridge freezer on Sat 18th, with delivery promised on Thurs 23rd. When I phoned to check time of delivery, I was told that it was "stuck in the system" and would not be delivered until Thursday 30th. Yet, I've just phoned up to see what time it will come, only to be told that it isn't in yet, and won't be until end of next week. Absolutely unacceptable, do not buy for this company, they lie, and don't call you back.
30 novembre 2023
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Hob fitting - great support from Glotech fitters
I went to Glotech for a hob which needed to be hard wired and they have proper fitters who know how to help. The fitters immediately spotted a power difference with my fusebox and showed me an issue with my isolator switch (without touching it or doing anything untoward of course) if this was someone else, like one of the big shops, they would have just left me high and dry - these guys came back with a replacement hob (are going to give me refund for the difference) and advised what to show an electrician to get this fitted safely (they didn't overstep the mark for H&S) but really helpful to be able to give some direction to an electrician. Thankfully things don't break often so i don't use Glotech too much but when i do, they're great. Recommended!
8 novembre 2023
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Risposta di Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
They were helpful and considerate to my…
They were helpful and considerate to my requirements.
13 novembre 2023
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Risposta di Glotech Appliances
Good afternoon, thank you for your feedback, we are pleased to hear you are happy with the experience you received from our team. Kind regards, Glotech
Not recommended…
Twice they canceled the repair appointment on the day. Requested management call and didn’t receive a return call. Wouldn’t recommend.
13 novembre 2023
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Dino and Callum were fantastic
Dino and Callum were fantastic ! Really friendly and professional . Thank you !!
7 novembre 2023
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Risposta di Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Lovely service from Rob and gary
5 ottobre 2023
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Risposta di Glotech Appliances
Good morning,
Thank you for taking the time to leave us feedback based on your recent purchase with us, as a family run business your feedback is extremely important to us and we will ensure to pass on your feedback to those involved in your order.
Kind Regards,
Glotech Sales Team
Fridge replacement
Rob and Lee did a great job to help us replace the fridge freezer. They are very polite and dedicated while working
4 ottobre 2023
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Risposta di Glotech Appliances
Good morning,
Thank you for taking the time to leave us feedback based on your recent purchase with us, as a family run business your feedback is extremely important to us and we will ensure to pass on your feedback to the rest of the team.
Kind Regards,
Glotech Sales Team
Excellent fitters
Excellent fitters, Dinu and Callum went the extra mile. Fantastic service.
28 settembre 2023
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Risposta di Glotech Appliances
Good morning,
Thank you for taking the time to leave us a review, we will ensure to pass on your feedback to Dinu and Callum.
Kind Regards,
Glotech Sales Team
Friendly guys
Friendly guys, Lee and Gary, professional, quick and efficient.
28 settembre 2023
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Risposta di Glotech Appliances
Good morning,
Thank you for leaving us a review, we will ensure to pass on your feedback to the team.
Kind Regards,
Glotech Sales Team
Lee and Garry were amazing
Lee and Garry were amazing, job done quickly and efficiently!
27 settembre 2023
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Risposta di Glotech Appliances
Good morning,
Thank you for taking the time to leave us a glowing review based on your experience with our team recently. As a family run business your feedback is extremely important to us.
Kind Regards,
Glotech Sales Team
Friendly and helpful I appreciated both Callum and Dino's…
I appreciated both Callum and Dino's helpfulness and friendliness.
They went out of their way to help with advising how best to register my appliance and use the programs on the machine.
They also delivered between the window of time that I had requested.
26 settembre 2023
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Risposta di Glotech Appliances
Good morning,
Thank you for taking the time to leave us a review based on the experience you received from us recently. We are delighted to hear you were happy with the service our team provided you with and will ensure to pass on your kind feedback.
Kind Regards,
Glotech Sales Team
Great service
26 settembre 2023
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Risposta di Glotech Appliances
Good morning,
Thank you for taking the time to leave us a review based on your experience with us recently, we are pleased to hear you were happy with the service you have received from us.
Kind Regards,
Glotech Sales Team
Super friendly
Super friendly, speedy and even cleaned the space before putting the new washing machine in!
25 settembre 2023
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Risposta di Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review based on your experience with our installation team yesterday. We are glad to hear you were happy with the service our team provided and will pass on your feedback to those who attended.
Kind Regards,
Glotech Sales Team
Very efficient
Very efficient and quick ordering and delivery. Very helpful and knowledgeable delivery men - Rob and Lee.
25 settembre 2023
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Risposta di Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review based on your experience with our team yesterday. We are delighted to hear you were happy with the service you received from our team.
Kind Regards,
Glotech Sales Team
a tremendous job
Gary and Lee did a tremendous job of fitting an under-counter oven in a problematic space.
No mess. No fuss.
A lovely clean job well done.
Old oven taken away too
Many thanks, chaps!
22 settembre 2023
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Risposta di Glotech Appliances
Good afternoon,
Thank you for leaving us a review based on your experience with us on Friday. We are pleased to hear you were happy with the service you have received from our team during your installation.
Kind Regards,
Glotech Sales Team
Rob and Callum were extremely helpful…
Rob and Callum were extremely helpful friendly professional and super quick!
They even cleaned up the porridge that had fallen behind the fridge for me!
Very pleased with the service and highly recommend!
22 settembre 2023
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Risposta di Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a glowing review, as a family run business customer feedback is extremely important to us and we will be sure to pass on your comments to those involved in your order.
Kind Regards,
Glotech Sales Team
Callum and Rob were fantastic
Callum and Rob were charming, early and efficient! A lovely change from normal delivery guys…
Thank you
22 settembre 2023
Non scritta su invito
Risposta di Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, we are glad to hear you were happy with the team who carried out your delivery.
Kind Regards,
Glotech Sales Team
Brilliant brilliant service
Brilliant brilliant service. The office team is friendly & efficient. The engineers were fantastic. Everybody did what they promised. I’m delighted.
22 settembre 2023
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Risposta di Glotech Appliances
Good morning,
Thank you for leaving the time to leave us a review based on your experience with us today. We are delighted to hear you are happy with the service you have received from our team throughout your order and will ensure to pass on your feedback to those involved with your order.
Kind Regards,
Glotech Sales Team
Very good for setting and punctual (…
Very good for setting and punctual ( last time, appoint was missing somehow they came but I didn’t notice in my apartment)
21 settembre 2023
Non scritta su invito
Risposta di Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review based on your experience with us today. We are very pleased you were happy with the service we have provided.
Kind Regards,
Glotech Sales Team
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