Glo Melanin Recensioni 

445
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I use the Glo Melanin Turmeric Scrub and the soap. I have hyperpigmentation as a result of chemotherapy. Rio helped me cancel my subscription for the soap because I prefer to order when I need it.... Leggi di più

Valutata 5 stelle su 5

From order to delivery & out the box. So wxcited & highly impressed with service, packaging & bwst of all....the product. OMG Day 1 was so fun & I was overjoyed by the immwdiate skin smoothing,... Leggi di più

Valutata 5 stelle su 5

Elyka!!! Made my day! Super attentive, nice, and easy to converse with! She assured me that the peach yoni wash and the yoni oil were not discontinued just out of stock until further notice, they are... Leggi di più

Valutata 5 stelle su 5

First off let me say that these products are amazing and I can definitely see a difference. I want to say thank you to Rio for such a quick resolution regarding a recent order/subscription, very profe... Leggi di più

Dettagli dell'azienda

  1. Centro spa
  2. Fornitore di prodotti di bellezza
  3. Negozio di cosmetici
  4. Negozio di prodotti di bellezza e per il benessere
  5. Clinica per la cura della pelle
  6. Distributore automatico di prodotti per la cura della pelle

Scritti dall'azienda

Custom products for Melanin skin that actually work. Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

445 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 95% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(445)

425 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Rio was very helpful and didn’t delay…

Rio was very helpful and didn’t delay my request. I’d recommend her to any friend for customer service and any consumer facing services

25 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Rio is going to be smiling when she sees this! Thank you for taking the time to recognize her support. We’re lucky to have her on the team, and grateful to have you as part of our community. ✨

Valutata 4 stelle su 5

Correspondence was professional and…

Correspondence was professional and nice, though it did take a while for them to get back to me.

24 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Thank you for your feedback. We appreciate your patience and are glad we were able to assist you. Your comments help us continue improving the experience we provide to our community. 💛

Valutata 5 stelle su 5

I reported 2 damaged packages

I reported 2 damaged packages; 1 was covered by the insurance while the other was not. They replaced both items within a week of me reporting it! The product is working well for me so i didnt want to run out. I appreciate the time and effort made by Elyka! Thank you!

22 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Talk about a comeback! 💛 We're so glad we could help get everything back on track and keep your routine uninterrupted. Huge thanks for the shoutout to Elyka. We'll make sure she sees it!

Valutata 5 stelle su 5

So i had a problem with a subscription…

So i had a problem with a subscription i didn’t know i signed up for & Rio was the person who was helping me. They were so professional, calm, & understanding! i rlly appreciate the help!

20 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

We're happy Rio could help clear things up and make the experience a positive one. Thank you for taking the time to recognize their support. We'll be sure to pass along the shoutout!

Valutata 5 stelle su 5

Great experience working with Elkya to…

Great experience working with Elkya to resolve a minor issue. She provided efficient customer service and I appreciate her assistance. The products are wonderful and I am looking forward to my new shipment.

2 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

A smooth resolution and something exciting on the way? We love that! We'll make sure Elyka sees your kind words. Thanks for being part of the Glo Melanin community, and we hope you enjoy your upcoming delivery. 💛

Valutata 5 stelle su 5

Thank You Elyka P.

Elyka P. went above and beyond to resolve the issue with my account. While others tried to help, Elyka diligently discovered that I had two different email addresses: one for opening my account and another for making payments. Glo Melanin understood the situation and issued me a credit. I truly appreciate a company that values customer satisfaction. Thank you all!

22 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Now that's detective work! We're so glad Elyka was able to connect the dots and get everything sorted out for you. Thank you for trusting us to help, and for recognizing the care our team puts into every customer experience. 💛

Valutata 5 stelle su 5

Great customer service experience …

Elyka was very helpful when responding to my email to support regarding an order that never arrived due to being damaged in transit. This was my first order and won't be my last. Customer service is fast and friendly.

18 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Not the welcome we wanted for your first order, but we're so glad Elyka was able to step in and help. Thank you for giving us a chance to make things right. We can't wait to be part of many more self-care moments with you. 💛

Valutata 3 stelle su 5

Shipping issue…

What I didn’t like was that I had a shipping issue and UPS was awaiting a response back from the company which left me in limbo with my purchase for two weeks. I reached out via email and that was a dead end on numerous occasions. I tried the chat and the virtual assistant brought some relief and then I spoke with a real person. Elyka came to the rescue and rectified my situation. He or she (not sure of the sex) was very caring and understanding. They felt my frustration and wants and is making my issue right. I hope that this shipping goes smoothly this time around so that I can see what the hype is and enjoy my purchase! Elyka, thanks again for the assist as it means a lot! Your customer service was outstanding!!

20 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Thank you for your patience and for giving us the opportunity to make things right. We know how frustrating it can be when an order doesn't go as planned, and we're grateful Elyka was able to step in and help. We'll be sure to share your kind words with them, and we're excited for your package to finally make its way to you!

Valutata 5 stelle su 5

Great experience help in handling my…

Great experience help in handling my concerns I pray God bless over your business thank you for everything

20 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Your kind words truly mean a lot to us. Thank you for your support and for taking the time to share this. We're grateful to have you as part of our community. 💛

Valutata 5 stelle su 5

Rio was very helpful with helping me…

Rio was very helpful with helping me with my order to get it sent out to me

19 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Big thanks for the shoutout! 💛 We're glad Rio could help get everything squared away for you. We appreciate you taking the time to share your experience, Shanelle.

Valutata 5 stelle su 5

The product arrived on time

The product arrived on time. I have only used the product a week now and haven't seen much difference yet. However I am hopeful it will give me a confidence boost. The price was extremely reasonable. After 30 days of use, i will rewrite and update on my process

14 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Every skincare journey starts somewhere, and we're honored to be part of yours. 💛 Consistency is key, and we're excited for you to continue the journey. We can't wait to hear how things are going when you check back in!

Valutata 2 stelle su 5

Be very careful giving this company…

Be very careful giving this company your Credit Card Information. Without your permission they will charge you monthly charges of $16.04. I had to call my Credit Card Company to stop this charge from occurring monthly. Plus they were not sending additional products just taking money from my account. I do not want any additional products please.

25 aprile 2026
Non scritta su invito
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Risposta di Glo Melanin

Thank you for sharing your feedback, Marilyn. We'd like to clarify that your monthly charge was for our GLO+ Membership, which you selected during checkout and confirmed via email after enrollment.

As part of the membership, monthly payments are converted into store credit that can be used at any time toward future purchases, along with access to exclusive member savings and perks. Since the benefit is provided as store credit, products are not automatically shipped each month.

Members can manage or cancel their membership at any time. If you still need assistance with your account or have any questions about your membership benefits, our team would be happy to help.

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Exceptional customer service.

Elyka provided one of the best customer service experiences I have had in a long time. She was prompt, professional, courteous, and compassionate throughout our communication. Every question and concern was addressed with care, clarity, and respect.

What stood out most was her willingness to listen and her genuine commitment to ensuring I felt heard and supported. Her communication was timely, thoughtful, and customer focused from start to finish.

Thank you, Elyka, for your professionalism and outstanding service. You are a wonderful representative of your company, and your dedication to creating a positive customer experience does not go unnoticed.

18 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Elyka is going to love this one! Thank you for taking the time to recognize the care and attention she brought to your experience. Creating meaningful connections with our community is what we're all about, and we're so grateful you felt that every step of the way. 💛

Valutata 5 stelle su 5

A1 customer service

The products speaks for themselves with the amazing results you will receive, but I want to brag on their amazing customer service. I had an issue with my shipping address and my product was returned to the company. Once I let them know it was on its way and explained what happened. I was quickly connected with a representative name Rio, that quickly update my address and ensured me that I would receive my product. I received my new tracking info as soon as it was resent out and Rio kept in touch throughout it all. I am definitely a happy customer!

15 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Now that's what we call teamwork! Huge thanks for taking the time to share your experience. We'll be sure Rio sees your kind words. Nothing makes us happier than helping turn a stressful situation into a smooth one. 💛

Valutata 5 stelle su 5

Refund Request

In reaching out to request a refund Nia and Elijah were very responsive. Elyka was very helpful in answering my questions and getting the information and instructions I needed to properly complete the process for a full refund. She was very courteous and personable. Definitely appreciated their assistance.

17 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

We're happy the team was able to make the process smooth and provide the support you needed every step of the way. We truly appreciate you taking the time to recognize their care and dedication!

Valutata 5 stelle su 5

I really love my scrub

I really love my scrub, my oil and my soap got me looking and feeling good. Order came fast in a cute box. Just for me!

17 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Now that's the kind of energy we love! Enjoy every bit of that glow and keep making time for you. Thanks for letting us be part of your self-care routine. 💛

Valutata 5 stelle su 5

Elyka really helped me understand the process

Hi there - Elyka really helped me understand the process and was extremely patient with me. The hyperpigmentation on my head is more noticeable since going bald. Glo Melanin was recommended to me a few times, but I only recently started using the products. Thank you very much, and I look forward to posting some after-pics showing the results in a few weeks.

8 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Thank you for trusting us on your skincare journey! We're so glad Elyka was able to support you along the way. We appreciate you being part of our community and look forward to cheering you on in the weeks ahead. 💛

Valutata 5 stelle su 5

Glow Up

I’ve been using the melanin flow bundle for 4 days now and my skin has never felt better. Moisturized, soft, you can feel everything working. I can’t wait to see what 90 days brings!

17 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Thank you for sharing your journey with us! We're excited to be part of it and can't wait to see where it takes you. Wishing you many more glow-filled days ahead. 💛

Valutata 5 stelle su 5

I’ve been a customer from nearly when…

I’ve been a customer from nearly when Glo began. Their scrub product has been so helpful when it comes to ingrowing hairs (both bikini & underarm). Shoutout to Rio for the support with a challenging order.

16 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Thank you for being with us from the early days! We truly appreciate your continued support. We'll make sure Rio sees your shoutout. Thanks for being part of the Glo Melanin family, Mary! 💛

Valutata 5 stelle su 5

Elyka made my customer service…

Elyka made my customer service experience a 5 star, she was prompt and took care of me. I received my products and couldn't be happier.

12 giugno 2026
Non scritta su invito
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Risposta di Glo Melanin

Thank you for the love! We're so happy to hear you had a great experience with our team. We'll be sure to pass your kind words along to Elyka. Thank you for being part of the Glo Melanin community. Wishing you continued glow-filled days ahead! 💛

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