Glasswells Recensioni 

1137
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Bethany, Bury St Edmunds branch rang to reply to our request for info about sofas with some suggested models - when we got there she showed us several that fitted our requirements, we were also able... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

We have recently purchased a new lounge, stairs and landing carpet and Amtico for the dining room, hall and kitchen. We are extremely pleased with the end result. There was a problem initially but... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After browsing bedroom furniture at bury with no sales pressure we asked Peter for some information on one of your ranges. He was very knowledgeable and patient with us and talked us through availabil... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I hadn’t been to Glasswells “The Place To Eat” before, in fact I didn’t really know it was there! My friend took me for coffee and cake and I was very impressed! A light, clean restaurant, lovely sele... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Negozio di tappeti e moquette
  4. Negozio di piani di lavoro da cucina
  5. Negozio di tende
  6. Negozio di arredamento da giardino

Scritti dall'azienda

Glasswells are the largest independent home furnishings stores in East Anglia, providing a massive choice of quality furniture and beds, flooring, curtains, blinds and homewares since 1946. Make your house a home at Glasswells in Bury St Edmunds, Ipswich, Haverhill, Saffron Walden and online.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(1137)

337 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

As always Glasswells is excellent for customer service & staff are trained well. Peter was able to help us order more furniture & reassure us regarding pending delivery of wardrobe.

24 marzo 2026
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Thank you for the review!

Valutata 5 stelle su 5

Both my wife and I are exceptionally happy with Glasswells.

Both my wife and I are exceptionally happy with our experience at Glasswells, The staff are professional, knowledgeable and helpful. product delivery was on time and assistance was given as required. We will most definitely shop there again

17 marzo 2026
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Thank you for leaving a review!

Valutata 5 stelle su 5

Just had a sofa delivered

Just had a sofa delivered, excellent service from start to finish.
Very impressed with the delivery charge compared to other companies who charge rip off prices!
Would highly recommend from quality to service 👏🏻

19 marzo 2026
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Thank you for leaving a review!

Valutata 5 stelle su 5

Lovely store

Lovely store, well positioned for public transport and with good car parking. Purchasing in every department went smoothly. A big shout-out to Jane in flooring and Lawrence is sofas who went above and beyond to help us. Steve of Ocean Flooring did a superb job too.

18 dicembre 2025
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Risposta di Glasswells

Thank you for your review, we'll pass your comments onto those mentioned!

Valutata 5 stelle su 5

I needed to replace my old double bed

I needed to replace my old double bed. So naturally we went to the store we've used before for furniture etc and been delighted. Here we were advised by Tom Repton who could not have been more helpful or informative and we happily placed the order. Thank you Glasswells.

18 marzo 2026
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Risposta di Glasswells

Thank you for leaving a review, we'll pass your comments onto Tom.

Valutata 5 stelle su 5

Yet another satisfying visit to…

Yet another satisfying visit to Glasswells, Ipswich. We had attended in order to possibly purchase a new mattress.
We received excellent advice and pressure free service from Sally in the bedroom department, enabling us to place an order. An excellent, celebratory lunch followed.

9 marzo 2026
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Risposta di Glasswells

Thank you for your review, we look forward in seeing you again!

Valutata 5 stelle su 5

Sofa buying

Staff were very helpful and not pushy.which made the choosing of a new sofa and chairs a pleasent experience.customer service was very good .Adrian our sales consultant,took his time with us and explained everything clearly,and most helpful

12 marzo 2026
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Thank you for your review!

Valutata 5 stelle su 5

Great shop

Great lay out of the showroom, displays are really well thought out and inviting. Staff are all very well trained and helpful. Great assistance with no pressure.

9 marzo 2026
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Risposta di Glasswells

Thank you for your review!

Valutata 5 stelle su 5

Glasswells Ipswich

We were greeted by warm and friendly staff at Glasswells Ipswich on the 6/03/26.
Rachel on reception introduced us to Adrian Capper who was very knowledgeable on the products we were looking at and answered all questions we had regarding the furniture taking the time to explain all the options.
Very happy with our purchase.
Would definitely recommend and we will definitely be returning.

6 marzo 2026
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Risposta di Glasswells

Thank you for your review, we look forward in seeing you again!

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, super responsive and helpful which can be a rare thing these days!

12 marzo 2026
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Risposta di Glasswells

Thank you so much for your review!

Valutata 5 stelle su 5

Satisfied Customers


We recently purchased a guest bed from your store, with the kind and informative guidance from Peter. He was excellent in giving us information as to how the underneath bed could be pulled out and made secure. Peter was very helpful but not pushy which allowed us to make the decision to buy. His approach to us as customers made the experience an enjoyable one. Thank you also for keeping in touch with us regarding delivery, much appreciated.
Steve and Sue Smith

26 febbraio 2026
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Thank you for your review!

Valutata 5 stelle su 5

Slick service

Slick service - excellent delivery of a very fragile item - checked by staff at the shop then repackaged and forwarded to me !
Really can’t complain-would definitely recommend 👍

20 febbraio 2026
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Risposta di Glasswells

Thank you so much for your review!

Valutata 2 stelle su 5

Polystyrene balls everywhere !!! The standard lamp when collected was in…

The standard lamp when collected was in four pieces and lumps of polystyrene around main pieces. No bag or wrapping and it’s all over the car and me….. more B&Q than one expects at Glasswells. Let’s hope that when the chairs and settee turn up we are more impressed.

16 febbraio 2026
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Risposta di Glasswells

Hi there, please can you contact us on feedback@glasswells.co.uk so we can investigate.

Valutata 5 stelle su 5

Proper store with no pressure

So me and my missus wondered into Gasswells which which we've been in before to go to their fabulous restaurant as the food absolutely delicious and has table service. So as we were walking though we were looking at beds and sales assistant asked are we ok ,yes just looking no pressure from the sales assistant at all we had are food and came to a decision to take a second look at the bed ,we decided to buy we approach the sales assistant we 1st saw and made our purchase she was very easy to talk to and no pressure. In all a very good experience in-store.

28 febbraio 2026
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Risposta di Glasswells

Thank you so much for your review!

Valutata 5 stelle su 5

Great service

Peter assisted us with choosing and ordering new bedroom furniture recently. He was polite, professional and helpful throughout. The quality and choice of furniture was great.

5 febbraio 2026
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Risposta di Glasswells

Thank you for your review!

Valutata 4 stelle su 5

Easy shopping

My son and I went to the store knowing what we wanted a Stressless Reclining chair:-
A lady greeted us at the door and directed us to the right department a further assistant found us brochures and samples . The gentleman that had a wide knowledge of the Stressless products was most helpful . Chair ordered job done

1 febbraio 2026
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Risposta di Glasswells

Thank you so much for your review!

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