Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I recently purchased a set of glasses from Glasscias, and I must say, I've been pleasantly surprised by the quality. While I was aware these weren't the authentic brand-name glasses, the craftsmanship... Leggi di più

Valutata 2 stelle su 5

The tracking information is inaccurate and unclear, showing an item arrived in the United States days before it actually did according to USPS. Give yourself lots and lots of extra time for your item... Leggi di più

Valutata 2 stelle su 5

I wrote and asked for help ordering and no one answered my request. I finally ordered what I wanted but I would not work with this company again

Valutata 5 stelle su 5

Great customer service, tops all the way. Experienced a hiccup with delivery carrier, no fault of Glasscias, and they were proactively on top of it the whole time. Love the product, but I am ecstati... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli in vetro

Scritti dall'azienda

We started with a simple mission at heart: "to help people drink better." In Glasscias, all glasses are designed with beauty AND brains, here you'll find glassware that will last a lifetime. If you're looking for glassware that's as chic as it is practical, you've come to the right place.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

61 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Takes so long to be delivered, how can I review?

The tracking information is inaccurate and unclear, showing an item arrived in the United States days before it actually did according to USPS. Give yourself lots and lots of extra time for your item to be delivered because you can’t trust the information given. Also this feedback email is sent mere days after purchase. No possible way to review the actual item.

13 dicembre 2025
Valutata 1 stelle su 5

No response from customer service

The glasses are beautiful and exactly what I wanted. Except one arrived broken at the stem. I have sent photos and multiple emails. Also sent a message through their website. No response. Two glasses for 120 bucks plus the import fees, shipping. Now I have just one glass for that amount.

25 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Didn't receive my order

Ordered the Hawaiian glass and through the order process I payed with PayPal it took my money but never finished the order.
How is this possible????????
I was sending e mails and everything with screenshots of my payment and never got an answer....
SCAM!!!!

18 maggio 2025
Non scritta su invito
Logo di Glasscias

Risposta di Glasscias

Hi Luda,

Thank you for reaching out and sharing the payment status.

We’ve checked on our end, and it appears that the order was not completed, and no payment was received through PayPal on our side.

Since the payment was processed via Revolut, we recommend contacting their support team directly to confirm the status of the transaction and whether the funds were actually released. Sometimes, transactions that appear “completed” on your end may still be held or reversed on the payment provider’s side.

As we haven’t received any funds, it’s difficult for us to proceed with the order or issue a refund from our end, but we’re happy to support you in any way we can once there’s more clarity from Revolut.

Let us know how it goes or if you receive further updates.

Valutata 5 stelle su 5

Fast shipping to Berlin!

I don’t normally write reviews but I have to give credit where it’s due. It says 2-3 weeks, I placed the order on Monday and received it by next Thursday. Packaging was solid, nothing was damaged.

30 gennaio 2025
Valutata 5 stelle su 5

Pleasantly Surprised! Real Deal!

I was skeptical at first because of some of the reviews, but my order arrived in 4 days, nicely packaged, and the product looked exactly like the photos. It’s genuine and feels premium. I’ve used it for over a week now with no issues. Will buy again!

3 marzo 2025
Valutata 5 stelle su 5

Great customer service! - Ordered wrong item

Ordered an item where I misunderstood the description - no fault of Glasscias - and they were awesome about the return. The glass ordered is very nicely made, just not quite what I thought it was going to be. They're letting me try it out as well so I'm eager to see how I like it. Thanks for a great experience!

17 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Shipping concerns

I was very worried these glasses would not arrive in time but with one quick email my fears were over! The glasses came packed so beautifully and are truly exquisite. I know they are costly, but I always believed you get what you pay for! And I did!

16 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

A delicate work of art

I first experienced the beauty of the wine glasses dining at a three-star Michelin restaurant. The glasses are extremely fragile and difficult to ship and although great care was taken in packaging my purchase some glasses were broken upon arrival. When I reached out to the company they were sympathetic and shipped out replacement glasses in a short period of time. I'm extremely happy with the company and I executed a second order so I could give the glasses as gifts.

1 dicembre 2024
Non scritta su invito
Valutata 4 stelle su 5

Wonderful!

The quality of the product just cannot be matched. The glass I ordered is so beautiful and the quality is substantial. Takes a little more time to receive the product but is totally worth the wait.

19 ottobre 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più