Glasgow Airport Recensioni 259

Almost 40 minutes queuing for the security control. There were only 4 (+1 priority) security lines open out of 12. This is ridicolous.

Flight delayed , So my parking at Mid stay was over the time by one hour 5 minutes , Charged £50 , DO NOT PARK HERE. Tried to contact help desk closes at 8pm , Live chat not available , Amend booking not available , Everything set up to charge as much as they can ,

Firstly only one star as no option to give no stars.
After landing at Glasgow airport I returned to my car in the long stay carpark to find out I was held against my will in said car park and not allowed to exit. After speaking to a totally useless member of staff through a intercom system what was also very poor and not very audible at times. long and short I was imprisoned for a ridiculous amount of time spoken too as if it was my fault the the member of staff was unable to open a selfie service barrier. Abrupt member of staff need training on how to open a barrier. Absolute terrible place to park now. won't use this worse than average service ever again this was at approx 15.45 on the 30/07/24 and yes it was all pre paid

I use Glasgow airport parking all the time.
But I made an error while booking my parking. I booked for six days instead of the seven. This was my error. But was told by the attendant at the exit barrier via the intercom that I was two days late and owed one hundred pounds as a late charge.

To cut a long story short. I was told that I would not be allowed out of the car park until I paid the extra £100. This parking has now cost me £180 for seven days!

Glasgow International Airport is my favourite to fly from in Scotland. It's coming back is the problem. In general going away is OK. Staff are usually helpful at security and although we don't use them much bars and restaurants are plentiful.
Unfortunately when you return that's when the problem starts the main one being the arrivals hall for border control. Low ceilings, not big enough to accommodate passengers from two flights at anyone time and people feeling herded in like cattle. It's the worst arrivals hall I have ever experienced anywhere.

OMG I'm Scottish but seriously the staff are shocking, passport control, staff VERY stern for no reason, yes safety is paramount but come on, at least put a smile on your face, it's a airport NOT a prison, but that's where you thought staff should be working, as Scotland we really should know better.

31 min = 15 pounds!!!! f....rip off !!!!
Airport management out of their mind and should be ashamed. You could get all day parking in any city center parking for that price. Good luck !!

No issues with checking or security it's the restaurant & bar issues that frustrate me & makes me wish I'd flown from Edinburgh. Queues everywhere, practically impossible to get aaseat never mind a table for a drink. Glasgow badly needs a nice, drinks only bar for a relaxing hour before boarding a flight. Very few shops & Boots & WH Smith's prices are ridiculous. Go prepared to pay over the odds for a drink & expect to queue.

no complaints, everything was clean, there were some queues but it was a busy time so to be expected. there was enough seats etc and a few food and drink options.

As usual, long delays at baggage reclaim. "Too many flights arrived at the same time" is always their excuse. The company that handles the baggage for Jet2 is very inefficient, and that's the words of the Jet2 rep.
Airport in general very rundown. Profits before customer service.

Shambles 1hr at baggage reclaim with no other flight in 😡😡😡😡

Unfortunately couldn't give it a zero star rating.
Well Glasgow "International" Airport. What a welcome for travelers. if I didn't live in this country I would have got straight back on the plane and returned.
Totally unwelcoming, dirty soiled carpets, dirty smelly toilets and the queue for Passport Control unbelievable.
I hopefully will never have to use this airport ever again.
From disembarking to getting through immigration was 2 hours. The queues were horrendous. Absolutely no excuse for this whatsoever. However even if I had got through sooner baggage would need to have been waited on.
Probably the worst experience in many many years of travelling around the world.
Get your act together Glasgow "International" Airport.

Find it difficult to rate it more than 1/5. Passport control and baggage has been an utter shambles the last three times we have been there. Massive long queues once off the plane then when we reached passport control it then filtered us there into families and couples…. Why there and not further back. But to be honest, this made no difference as there were just a handful of border control staff on duty and as usual the automatic passport gates didnt work, the couples queue then filtered into our queue. Keep getting the same response from the staff…. It’s the busy time of day - sick of hearing that. We also waited just over 30 minutes on the plane when we arrived for steps to arrive. One set came to out plane (TUI dreamliner) and all disembarked onto the runway via the front door.
My wife also commented on how unclean the ladies toilets were as well.
I very rarely complain about staff as to be honest, staff anywhere i have been have been perfectly fine, but the staff at Glasgow airport were unwelcoming, unfriendly and seemed to not care and didn’t want to be there…. Maybe sick of how management is running this “international” airport…. I’d hate to hear what tourists think of this.

Easily the worst airport i have been to and by far the worst in Scotland.

Departures are fine. But yet again, Arrivals is absolutely terrible. Massive queues at immigration and huge waits for baggage. This is the last 3 times coming back to Glasgow I've had the same experience. The company running it obviously just don't care.

Comparing Glasow Airport to other Scottish Airports, it's now become the poor man of Scottish Airports.
It offers travelers nothing other than over priced, dirty bars and dirty seating areas. The shops are sparse and the whole place is in need of a make over.

Drop-off / pick-up? Extortionate. Bus fare? Ridiculously expensive. Eating or drinking inside the airport? Bad fast-food level of quality for high-end dining prices.

If you want to experience how it feels to be robbed repeatedly, I strongly recommend this airport.

£5.50 to drop-off.. money-grabbing, lowlife, spives.

Friendly, very helpful staff, some going above and beyond. Efficient, clean and practically stress free. Such a surprisingly good experience, especially following the abysmal experience of shambolic Bristol airport. Thank you Glasgow!

This airport is dreadful now. Taken over by gougers.

They are deliberately creating massive queues at immigration and security to drive people into paying for the priority line which amazingly appeared at the same time the priority lines did.

Outside is the same, predatory lanes designed to confuse drivers and then charge for the mistake.

As for the parking more rip off as you expect.

I’ve been using this airport for 50 years and I have never seen it so bad. It is a s***hole.

Incompetent, clueless clowns operating a circus experience.

Paid £7 for express security TICK
Massive queues TICK
Watch people in standard queue get through quicker TICK
Watch security lane staff relax whilst line is empty TICK
Around 6 security bays not in use TICK
Finally make it through security to hear threatening final call announcements from an annoying voice TICK
Never use this dive again ✅ ✅