I have been with GJW for a number of years and have been very happy with them. The swiftness of the reply to my email was fantastic and I received a phone call shortly after. I must say that the s... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Read the small print for dinghy insurance! Not an easy renewal process and had to telephone the call centre, after emails failed to get a response. I got my answer but after 25 days sold the Optimist... Leggi di più
a much better experience talking to a person, Sarah was very helpful, provided a fair price so accepted rather than getting further quotes. Thanks for a good service Martin
I have been a GJW client for many years as always found them helpful and reliable. This year was an exception because of the change having been absorbed into another company. The automatic renewal did... Leggi di più
Dettagli dell'azienda
Informazioni su GJW Direct
Scritti dall'azienda
GJW Direct has specialised in insuring vessels for over 200 years.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Start your UK boat insurance quote online, today
Scritti dall'azienda
- GJW Direct offers cover for multiple vessel types
- Helping you prepare for your outing on the water, so you can spend more of your time doing what you love.
Informazioni di contatto
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Regno Unito
- 01514738000
- insure@gjwdirect.com
- gjwdirect.com
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4,5
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 39% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
simple to renewal online
simple and quick to renewal online although its frustrating that the required format for password has changed from previous years
20 maggio 2026
Trining to get away from ripe insurance…
Trining to get away from ripe insurance only to discover GJW insurance is part of ripe. Big disappointment.
20 maggio 2026
GJW are easy to do business with
I dealt with Alina who was great. She helped with two expired renewals very efficiently and I was happy with the final price which was fair. GJW are easy to do business with and keep things simple and straightforward.
20 maggio 2026
Non scritta su invito
Very straightforward renewal process.
20 maggio 2026
Easy to use the website
17 maggio 2026
I just renewed my insurance with them…
I just renewed my insurance with them online and as I have slightly more expensive items on my waterlodge, I had to increase the amount. The website is ok to navigate but no easy. I also phoned their customer service and that was ok. I called the number and got through to someone, who told me they would be putting me through to someone, so it was a little awkward and took time. But in the end I spoke to right person and got my question aswered. So all ok, but a little slow.
19 maggio 2026
GJW are a fantastic
GJW are a fantastic, honest and fair insurer. I wouldn’t use any other company. Piece of mind is essential when it comes to boating.
17 maggio 2026
A GJW client for many years and happy to be so.
I have been a GJW client for many years as always found them helpful and reliable. This year was an exception because of the change having been absorbed into another company. The automatic renewal did not take place and I was uninsured for a few hours because I could not complete payment online on the Sunday. Calling the next day and managing to correct a number of issues the insurance was quickly completed. Whilst a little stressful, the outcome provide an opportunity to correct a number of small issues and accuracy in the policy. So well worth the premium. I never thought of going elsewhere as they have been so helpful.
18 maggio 2026
Non scritta su invito
Your team member
Your team member, Alissa, was polite, mindful, knowledgeable and helpful.
18 maggio 2026
Non scritta su invito
You reminded me I needed to renew it…
You reminded me I needed to renew it was easy quick and efficient and the bonus was my insurance went down very happy with the service
18 maggio 2026
A pleasant experience for once!
Got a quote online, needed to clarify a few things. The lady I spoke to was very polite and helpful and got me sorted out in no time. Quote was very good value and included everything required without additional cost.
18 maggio 2026
Non scritta su invito
Convoluted renewal process
I've been with GJW Direct for a few years and find they have been easy to interact with, however on renewal I had to go through multiple sites to set up Direct Debit / Credit agreement which was far more onerous than in previous years.
12 maggio 2026
No such thing as customer service
No such thing as customer service. Contacted, no response.
16 maggio 2026
Staff I spoke to were helpful but felt…
Debra was fantastic, she could see a genuine issue and kept at it until sorted out. Personable and friendly to communicate with even when I stressed. Top girl, give her a bonus.
15 maggio 2026
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