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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My holiday plans wouldn’t have been nearly as good without Get Trip. John handled everything, from flights to hotels and some extra activities. He even managed to get me a couple of dinner reservatio... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My experience with Joseph at Travel Times was brilliant. Can’t fault it! He was helpful with finding fare bookings that suited my schedule. His service was excellent and seamless, he was polite and pa... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Please do not deal with this company - they are thieving fraudsters that have a complex scam set up. I have made a report to Action Fraud and my bank about them and their intermediate account that ta... Leggi di più

Valutata 5 stelle su 5

Get Trip arranged a wonderful vacation for our family, taking care of all the small details. John found hotels with play areas for the kids, so they had plenty to do. We got to relax while they had f... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia viaggi

Scritti dall'azienda

Travel made simple and affordable with Get Trip UK! We're a trusted travel agency (ATOL-protected and IATA-certified) that offers amazing flight deals and tour arrangements. Our goal? Great prices for everyone. We want travel to be accessible, so you can find the perfect flights and tours that fit your budget and schedule. Loyal customers are our priority. We work hard to understand your travel needs and ensure you get the flights and experiences you desire. Book your dream trip today with Get Trip UK!


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

201 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 16% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Mr John Gt thank you for your help…

Mr John Gt thank you for your help today Good man.

17 luglio 2023
Non scritta su invito
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Risposta di Get Trip UK

Hey Mr. Martins
Thank you so much for finding time to appreciate the efforts of our agent he has put in to get you the best service possible.
We look forward to serving you again in the future.

Kind Regards
Glaxy Travel

Valutata 1 stelle su 5

Use with caution

I am afraid i did not have a great experience. There were many reasons but I think customers should know you are made to make a £100 deposit off their secure system. I subsequently had my credit card compromised. Use with caution and ask to use only secure payment.

12 luglio 2023
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Risposta di Get Trip UK

Dear Customer, we regret to know about your experience and hope to provide you with the best of our services in future. The £100 deposit is our standard company policy which is made by the customer through a secure payment link (only valid for one-time transaction). However, you must contact your bank to scrutinize any suspicious activity related to your credit card. If you would like to have more information about our services, you can email us at info@glaxytravel.co.uk.
Regards,
Glaxy Travel

Valutata 5 stelle su 5

Very responsible man

Hi I am so happy from Customer Service Mr John he’s so nice man and he’s so calm and explain everything I’m more than happy to serve me hundred percent I’ll give them his number to the old friend he responsible person and lovely man

12 luglio 2023
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Risposta di Get Trip UK

Hey Mr. Darioush
Thank you so much for taking the time to send this! Everyone here at (Glaxy Travel) loves to know that our customers enjoy what we do. We're glad that you loved it. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!

Kind Regards
Glaxy Travel

Valutata 5 stelle su 5

Very good service very satisfied

11 luglio 2023
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Risposta di Get Trip UK

Hey Ms. Ghadah
Thank you so much for finding time to write about our service. We are very glad to know that we were able to provide you with the best services.

We look forward to serving you again in the future.


Kind Regards
Glaxy Travel

Valutata 5 stelle su 5

The attendance MR Noraiz was absolutely…

The attendance MR Noraiz was absolutely amazing ! Very calm while was explaining things to me

11 luglio 2023
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Risposta di Get Trip UK

Hey Miss Lucy
Thank you so much for your precious review for Mr. Noraiz.
We hope to serve you again in the future.

Kind Regards
Glaxy Travel

Valutata 5 stelle su 5

My Thanks to Joseph for everything…

I would like to express my thanks to the company but especially Joseph who booked our flight he was so polite and very helpful and nothing was too much trouble in sorting us out so many thanks and we won't hesitate in using them again.

5 luglio 2023
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Risposta di Get Trip UK

Hey Mr. Neil
We are really joyous to know that your experience with our company was so wonderful. These comments of yours are a huge source for Joseph do wonders in his work.
We look forward to serve you again in future.

Kind Regards
Glaxy Travel

Valutata 5 stelle su 5

Ticket Booking

Forefront workers are the ones who makes the good of the company. Noraiz is one who is contributing the good image of the company. The company has the best rules in flexibility, good courteousness in customer services care. I can definitely recommend anyone who needs where welcoming and dedication service is provided. Thumb up to Noraiz.#great help.

4 luglio 2023
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Risposta di Get Trip UK

Hey Mr. James
Thank you so much for appreciating our efforts so nicely. It gives us wings to do better and better.
No doubt, our agents are doing the best for the customers. We hope to serve you again in future.


Kind Regards
Glaxy Travel

Valutata 5 stelle su 5

My experience with Joseph was very…

My experience with Joseph was very smooth and easy. He was very helpful with resolving my needs and there was no complications at all.

3 luglio 2023
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Risposta di Get Trip UK

Hey Mr. Tommy
We are really excited to know that your experience with our company was so wonderful.
We really appreciate you for writing so nice words for us.
We look forward to serve you again in future.


Kind Regards

Valutata 1 stelle su 5

SCAMMERS stay away

Scammers stay away please.
I called them thinking this is the number to call and modify my Royal Air Maroc reservation, the guy was talking very bad English after he got all the information about my booking and asked to make a modification he gave me a quote of £500 to add a service, I got a bit suspicious because he was getting off the phone and coming back to give a bit lower price. When I told him I don’t need your services and put the phone down he went to my reservation online at the Royal Air Maroc website and changed the email address of the reservations.
I am now having the nightmare of my life this guy only he needs is a booking reference and a last name of the passenger to change my booking!!

30 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

I had an issue with the airlines and…

I had an issue with the airlines and they resolved it immediately. Thanks.

9 giugno 2023
Non scritta su invito
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Risposta di Get Trip UK

Hey Mr. Onur
Thank you so much booking with us. We appreciate your valuable time that you spared to write for us the best review. We look forward to help you again.


Kind Regards
Glaxy Travel

Valutata 5 stelle su 5

John

John is one off the nicest honorable gentleman I had the pleasure to deal with,he is very articulate iffishant,customer caring,that gentleman deserves a huge rise,very well spoken.in fact I will definitely recommend customers to him,Dimond man.

9 giugno 2023
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Risposta di Get Trip UK

Hey Mr. Dave
We thank you for finding time and writing these priceless words for Mr. John. He undoubtedly is a hard working agent of ours and these comments will help him grow even stronger.


Kind Regards
Glaxy Travel

Valutata 5 stelle su 5

It was good and rememberable travel…

It was good and rememberable travel thank you Nazar Ali for this 😍

1 giugno 2023
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Risposta di Get Trip UK

Hey Mr. Zeeshan
We are really glad to know that your experience with our company was so wonderful. Our focus is to give the best and we will continue to do that. We really appreciate that you chose to confide in us and also that your experience with us was so good.

Kind Regards
Glaxy Travel

Valutata 5 stelle su 5

Very helpful good service

Very helpful good service

28 maggio 2023
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Risposta di Get Trip UK

Hey Rebecca
Thank you for your precious words.
We really appreciate your time and comments.

Kind Regards
Glaxy Travel

Valutata 5 stelle su 5

Good service

Good service

16 maggio 2023
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Risposta di Get Trip UK

Hey Husnu
Thanks much for the comment. We will always continue to give our best.

Kind Regards
Glaxy Travel

Valutata 5 stelle su 5

Very helpfull .....looked at many…

Very helpfull .....looked at many different dates and prices for my husband to get home to Guinea .Nothing was too much trouble for him ......thank you once again

17 maggio 2023
Non scritta su invito
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Risposta di Get Trip UK

Hey Miss Anna
We thank you for finding time and writing the precious comments about our services. We are really excited to know that we were able to provide you with the best. We wish to serve you again in future.

Kind Regards
Glaxy Travel

Valutata 5 stelle su 5

I'm very happy to the service

I'm very happy with the service have had and I wil like to ask for this service again from john

12 maggio 2023
Non scritta su invito
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Risposta di Get Trip UK

Hey Mr. Zadi
Thank you so much for you review. We really appreciate your time and promise to continue to giving our best always.

Kind Regards
Glaxy Travel

Valutata 5 stelle su 5

Train strike made me miss my flight.

Train strike made me miss my flight.
And Noraiz helped me. He was kind and professional. I was stressed and concerned after I couldn’t get to Gatwick on time and he talked me through the whole process.
Thank you kind sir.
Rob.

12 maggio 2023
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Risposta di Get Trip UK

Hey Mr. Rob
We really appreciate your kind comments. Noraiz is a very hard working agent. Agents like him are our pride. Solving issues like this is our strong suit. We will continue to giving our best.


Kind Regards
Glaxy Travel

Valutata 5 stelle su 5

Good customer service from Mr Noraiz

Good customer service from Mr Noraiz
I was looking for ticket and search Goggle and found this telephone I rang it then a gentleman called Noraiz picked it he has been very helpful and he got a reasonable price ticket. He has been polite and understanding with good communication and customers service skills while on the phone with me . I hereby gave him 5 stars ***** for his patience’s and understanding , customer service towards me in my search for a ticket.

11 maggio 2023
Non scritta su invito
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Risposta di Get Trip UK

Dear Darboe,

Thank you for the wonderful 5⭐️ rating for "Noraiz".

We are glad we could meet your travel requirements and promise to deliver outstanding customer service for every travel itinerary.

Have a splendid day!

Regards
Team Glaxy Travel

Valutata 5 stelle su 5

Nazar - angel sent from above

Nazar assisted me in getting an emergency flight going home in the Philippines. He is so compassionate in dealing w/ me. Very professional as well.. recommendable to everyone

11 maggio 2023
Non scritta su invito
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Risposta di Get Trip UK

Hey Miss Efren
We really thank you for you commendable words for Mr. Nazar. Reviews like this really boost our agents' morale. We wish to serve you again in future.

Kind Regards
Glaxy Travel

Valutata 5 stelle su 5

My experience with Glaxytravel was…

My experience with Glaxytravel was absolutely amazing, everything was good and I was very pleased with Mr Oscer James. I told him I’m going to recommend him to my friends.

9 maggio 2023
Non scritta su invito
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Risposta di Get Trip UK

Hey Sir
Thank you for trusting us. Providing our customers with the best service is our aim. We hope to serve you again.

Kind Regards
Glaxy Travel

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