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Dettagli dell'azienda


Informazioni di contatto

1,9

Scarso

TrustScore 2 su 5

16 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

There's no mention of customs duties on…

There's no mention of customs duties on their website. I ordered and paid $14.90 for shipping only. I received the package within a reasonable time. A week later, I got a bill from FedEx for customs duties totaling $4.73 and a $15.00 disbursement fee. They charged less than $30 for the cable, and I paid $35 for shipping and processing(?) I would never have ordered if I had known about the attached fees. At this point, the quality of the product is out of question. They are not cheap to begin with, but the whole transaction feels almost like a scam when you end up paying more than the item's value. Regardless they are not the ones pocketing the extra value.

29 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Ordered a multi effects pedal under a…

Ordered a multi effects pedal under a Valetron add and wound up with a total POS distortion pedal how can they get away with using a reputable company’s website I totally looked legit
Buyer Beware before purchasing anything from this company.

26 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

If I could give this company zero stars…

If I could give this company zero stars I would !!!! It is supposed to to be a luxury product website.I ordered a phone strap a AirPod cord and a AirPods case cost approximately £70
On arrival the AirPods case was too small so I contacted them straight away for an exchange . Was told I would have to pay £20 for return of the case which only cost me £17
They have since ignored all my emails I will never buy from them again and will ad everyone else to be very careful what you order as there is no customer service from this company !!!!😡😡😡

10 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Be aware! Read this!

Be aware!
I ordered a strap for air pods, paid for overpriced item, shipping and paid tax. Two months later I received an invoice from FedEx for an additional $15.54 for duty fees because the product was made outside the US. I wouldn’t have purchased the product if I had known.

19 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Based in England, so you pay the customs charge according to FedEx

This is an awful company! They have a local address, but they are really from Great Britain and you can’t get in touch with them. I ordered a chain handle for my phone and received it in September and I paid in full for it. Then I get a bill from FedEx for $30 because I had to pay the customs fee. This is outrageous because this company should be responsible for paying the damn custom fees and it should be included in the purchase price. I have yet to hear from this company. I paid FedEx the $30 because they were sending me to a collection agency, I already wrote a scathing review on them because they are an incompetent company instead of collecting money from the person sending the product they charge the person receiving the product which is totally nonsensical and outrageous. But I’m really pissed at this company because it’s false advertising to pretend they are in Miami when actually they’re in England and they don’t pay for the customs they expect you to pay for the customs I would not buy another thing from them ever again!

13 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Absolute rubbish

I can’t believe what I paid for this absolute rubbish. It looks like I bought it in the dollar store or Poundland. Do not buy these AirPod chains.

10 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Came missing parts - refused to refund

Ordered a pair of the sunglasses necklasses and came without the attachments to strap in the sunglasses…(!)

After a month of back and forth… Stefan refuses to refund the product. Completed waste of time and effort

2 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Order lost in postal system. No response from customer services

Original 1 (one star review)

Order was despatched by DHL and received in the UK by Royal Mail and seems to have got as far as local delivery office but all has gone quiet since Monday 23rd June. (Now Friday 27th).

Have reached out to Tapper both by email (responded to order confirmation email as it requests) and directly to the info@ email address.

Have received no reply.

Updated 5 (five star) review

After admittedly several attempts to contact customer services got a reply from Stefan, who was very understanding and arranged a replacement strap that was despatched the same day. This has safely arrived today (July 4th).

Many thanks

15 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Don’t deliver, ignore then block you on social media!

They didn’t deliver the item, I emailed customer service and they replied once but then ignored..I messaged on instagram (on posts as they ignored DMs) they deleted the comments…then when I commented again, they blocked me…DIRE. Don’t order from this company, never known anything like it.

13 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Canadian buyers beware

Canadian buyers beware. I just got hit with $30 import/customs fee from FedEx on top of regular shipping and an already expensive product (gold chain).

19 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Spent 23 EUR on express shipping for nothing

I keep dropping airpods, so I ordered Tapper for my upcoming flight. It said orders made by 11am will be shipped the same day. It was already 2pm so I expected my order to ship the next day, which would allow it to arrive in time with DHL 1-2 day shipping. I paid 23 EUR for express shipping, but my order still hasn't shipped (2 days after). I just threw away 23 EUR and I'll be traveling without the cord. Hope it arrives at all.

10 gennaio 2023
Non scritta su invito

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