Your agent helped me get through the claims process. She was great! However, I thought I would have received my claim payment/reimbursement in my checking account, but I have not. It was supposed to... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Did not get a reply via email after three weeks to ask about porting over my insurance account that Odie recently acquired. Had to make a phone call at that point and was told I would get a response i... Leggi di più
L'azienda ha risposto
Odie is by far one of the most corrupt companies i've ever seen. They require the pet owner to do all the legwork in obtaining records. They literally refuse to pick up a phone and speak. They hide be... Leggi di più
L'azienda ha risposto
I was switched to Odie when Manypets left the US and there is no comparison. Odie are thieves of your money and energy. My claims take at least 6 weeks to be processed, I can't see any of my claims... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Odie is a modern pet insurance company that empowers pet parents to care for their pets with confidence. We're here to support your pet's health and well-being at every life stage with emergency coverage, proactive care, and at-home health tools designed to help cats and dogs live their fullest lives.
Informazioni di contatto
1,9
Scarso
29 recensioni
Ha risposto al 52% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
If you love your PET be careful with…
If you love your PET be careful with Odie Pet Insurance. They don't accept any claims. Only they will accept claim if you have deductible and that much you will recieve from them. They will use deductible. Stay away from them. What they promise is not true!!!! This is the worse pet insurance.
25 marzo 2025
Non scritta su invito
Noone answers the phone didn't send out…
Noone answers the phone didn't send out a renewal until one week before deadline now my dog will have a lapse insurance. Fraudulent company don't go with them many pets is terrible too they sold out in the u.s. and sold my info to another company.
5 febbraio 2025
Non scritta su invito
If I could give them zero stars I…
If I could give them zero stars I would. We were transferred customers from ManyPets insurance, a company we absolutely adored and had for well over two years. Since being transferred to Odie, it’s been over a month of constant headaches. Absolutely zero customer service responsiveness, and if you do manage to get a response by email, it’s an unhelpful automated link. Their automated email links (eg to activate account, etc) lead to error messages like “expired link token”. The only thing I managed to do was update my payment information. They then proceeded to charge me twice over for each of my pets, putting me out nearly $300. I ended up having to call my bank and dispute the claim and file it as fraudulent because I could not get a hold of anybody to correct the issue. Do NOT use this company. I ended up going with lemonade, which has amazing reviews and I’ve immediately been able to get a hold of a customer service rep to talk thru my new plan.
3 febbraio 2025
Non scritta su invito
They denied a claim for an ear…
They denied a claim for an ear infection because they said there was insufficient paperwork despite my emailing and attaching everything required. Their customer service is non-existent; it is impossible to speak to anyone, and it took them three months to deny my claim. I paid for the year in full, and I have requested a cancellation of my policy and a refund of the seven remaining months I have paid for. I wonder how long that will take?
19 dicembre 2024
Non scritta su invito
I am not happy with Odie
I am not happy with Odie. Anyone looking for pet insurance, please read Odie every word before purchasing
3 marzo 2022
Non scritta su invito
Very good
This is my first time with insurance - Odie has been very good - very helpful - sincere and caring about animals i would recommend 100% to anyone with pets -
3 marzo 2022
Non scritta su invito
Great experience
16 novembre 2021
Non scritta su invito
Jasmine is awesome
I’m very pleased with Odie for my Sniper. I have been dealing with Jasmine who I love. She is very knowledgeable
...helpful and sweet. This was the best thing I could of done for my Sniper. Than’ you Odie. Jeanne Concepcion and Jose Concepcion
1 ottobre 2021
Non scritta su invito
Still waiting for my insurance card.
24 agosto 2021
Non scritta su invito
Risposta di Odie Pet Insurance
Hi Michelle!
Thank you for your feedback.
Odie Pet Insurance is a paperless company. We like to keep a small carbon footprint.
Also we are a reimbursement plan. You don't need a card. That's one of the benefits to being a member. Freedom to visit any vet.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.