Geoforce Recensioni 243

TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 4 stelle su 5

They sourced the required components and got them sent to me in a timely manner so I could get them installed into a Ute, and kept me up to date with the process.

Valutata 5 stelle su 5

I am new to using the GT1 device but the tags thus far have performed as expected, reliable and consistent. The web platform and service is excellent. I am very much looking forward to seeing how the... Leggi di più

Valutata 5 stelle su 5

We purchased 26 of the GEO Force SST GT-1 Satellite trackers. We installed them and activated them ourselves easily and the performance is sufficient for our tracking purposes. We are a mid-size const... Leggi di più

Valutata 1 stelle su 5

Commitment to return phone calls by a certain day with no call back and no resolution. Original set up was incorrect. Specifically asked for GPS tracking in remote areas, but that was not provide... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di GPS
  2. Servizi per le imprese
  3. Azienda di software
  4. Servizio di telematica

Scritti dall'azienda

Geoforce was founded in 2007 with the simple belief that the chaos and pain of field operations could be alleviated with technology. Our mission is to build the largest global network of connected field assets, providing operational intelligence to companies involved in field operations around the world. Combining a cloud-based software platform with rugged GPS tracking devices and global satellite and cellular networks, Geoforce’s Track and Trace solutions include efficient asset location and retrieval, rental invoice auditing, service delivery verification, inspection compliance, equipment maintenance alerts, and a host of others.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

243 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 16% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Better Driver

I feel that the system is very effective overall. There are a few things that I feel can be improved upon. I don't know if it would be possible to improve upon some of the issues I have. There were many times that I received a speeding report because the unit had my vehicle on the feeder instead of the freeway. Also upon entering the freeway I received some speeding reports. The only other issue is that the emails were sometimes inconsistent in being sent. Other that these few issues I feel that it is better than some of the others I have had in my vehicle. It did take some getting used to but I feel that it has made me a better and safer driver. Thank you.

22 giugno 2021
Valutata 4 stelle su 5

I think that we need from you

I think that we need from you, something mor specific to controlate 1000 liters SS IBC. Some device that makes possible to track this equipment without being affected by the barriers of sheds and pilings ... we are eagerly awaiting a technically and economically viable solution... Good Luck!!!

22 giugno 2021
Valutata 4 stelle su 5

Great quality. Training, customer service, and reporting review

We were given training in person my a geoforce professional to use the geotab integrated technology and software. There is advanced admin features for reporting and keeping a closer eye on mileage, fuel, and HOS. My only complaint is I want reporting to be more flexible and customizable, it takes a lot of maneuvering and combining reports to get more specific data. However, the customer service is quick to respond and get the case resolved and the salesman service has always come through.

22 giugno 2021
Valutata 2 stelle su 5

i have not received an answer on why…

i have not received an answer on why the scores did not match between reports and trying to run through the website to see where violations happen is awkward and hard to determine. since we are graded on driving the website should be user friendly and is not.

22 giugno 2021
Logo di Geoforce

Risposta di Geoforce

Thank you for providing feedback about your experience with the platform migration. We have looped in our product team to ensure that the right folks are addressing your concerns.

Valutata 5 stelle su 5

the customer service rep that helped me…

the customer service rep that helped me last week was very good, he walked me thru the process of pulling a report and i needed and was very patient, i appreciate that, alot of people lack patience in explaining stuff, but he was very good

22 giugno 2021
Valutata 1 stelle su 5

I am not nor will I ever be a customer…

I am not nor will I ever be a customer of a company that doesn't verify the emails provided by their customers to make sure they aren't being given in error in an effort to evade marketing or promotional mailing. Someone provided my address in such a way without my knowledge or consent. Had some sort of verification system been in place, this would not have happened. This may be a great company and a great product, but I will not know or entertain the use of any such company that is this cavalier about privacy.

added after reply, as the review comment section doesn't have a provision for replying to a reply:

How? how have you removed me? this review makes no mention of my email, nor has the profile I used to make said review have any bearing or mention of my email. This just adds to the credibility and privacy question.

22 giugno 2021
Logo di Geoforce

Risposta di Geoforce

Hi, we had you associated with an active customer of ours within our CRM. We've updated our records to correct this.

Valutata 1 stelle su 5

In all Honesty

In all Honesty, getting ahold of someone here to fix or replace the units that you paid for is like listening to Joe Biden trying to complete a sentence. Trying to get a new unit takes way too long to receive after having to pay again to have a new one sent to your address. call the sales rep assigned to you he won't answer the phone until the corp office finally has to contact him. then calling the corp office to change reps all they tell you is I will relay the message. for the amount of money spent on GPS units and the customer service you receive is p*ss poor. I've had service with Geo tab for 4 years and never seen a rep or a salesman come out or check on our service and see how we are doing.

22 giugno 2021
Valutata 1 stelle su 5

Worst in customer service.

Worst in customer service.. Salesperson will not return email or phone calls

22 giugno 2021
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Risposta di Geoforce

We sincerely apologize, Edmundo, for any frustrations caused on our part. We'll make it right. A customer support team member will be reaching out to you shortly to learn more about your concerns.

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