Like them only place I recommend at the moment. Played slots for a few days no hassle like some casinos every 30 minutes checking on you, making you take a few hours off and silly childish behaviour t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
i am new in genting casino. played few slots. i think genting is fair and balanced and withdrawal is fast. I think genting is better then some other money stealing casinos. genting please stay fair an... Leggi di più
L'azienda ha risposto
Don’t risk playing on mobile. I lost a large amount on a blackjack hand. I was mid hand and a pop up forced the closure of the game, meaning i could not complete the hand. To add to this when I enq... Leggi di più
L'azienda ha risposto
wont approve revolut card despite accepting my deposit on it and showing online transactions to skills net in online statement with same card both in same photo. wont deposit anymore as I will never... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
When you play online with Genting Casino, you get a fantastic choice of over 5000 casino games to play whenever, and wherever suits you. Choose from classic casino table games including roulette, poker and blackjack, including live dealer games streamed straight from the casino floor. Or dive into our catalogue of fun slots, jackpots and instant win games from the world’s leading casino game providers. We add new games every week, so you’ll never be stuck for something different to play. All our online casino games use the latest casino technology. This means you get to play your favourite games with confidence, using a tried-and-tested, secure online system that will keep you and your money safe while you play. You’ll also get a seamless gaming experience on any device, with super-fast load times and easy navigation within and between games. All our games are optimised for mobile devices, so you can play on the move as well as at home.
The Premium Online Casino Of Choice
Get Your Premium Casino Bonuses
Genting Casino offers a premier casino experience with a diverse selection of live games and popular slots. Every player is treated like a VIP, enjoying a range of welcome offers for newcomers, as well as numerous year-round and seasonal promotions for returning players.
Informazioni di contatto
Regno Unito
- contact@gentingcasino.com
- gentingcasino.com
3,0
Nella media
4012 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Spam remote control system no body win
20 aprile 2026
Risposta di Genting Casino
Hey Gurwinder,
Thank you for your review.
We’re sorry to hear that you feel this way about your experience. We would like to reassure you that all games on our platform operate using certified Random Number Generator (RNG) systems. This ensures that every result is completely random, independent, and not controlled or influenced externally.
There is no manipulation of outcomes, and all games are regularly tested to meet strict regulatory and fairness standards. As outcomes are based on luck, there can be periods where wins are less frequent.
If you have any specific gameplay sessions or concerns you would like us to review in more detail, please feel free to share them and we will be happy to assist further.
The Genting Casino Team
Risposta di Genting Casino
Hi Simon Cliff,
Happy to hear that! It's great to see our commitment to responsible gambling is hitting the mark.
The GentingCasino Team
Run of the mill online casino.
13 aprile 2026
Good casino, balanced and lots of games.
i am new in genting casino. played few slots. i think genting is fair and balanced and withdrawal is fast. I think genting is better then some other money stealing casinos. genting please stay fair and let us have fun. thank you.
19 aprile 2026
Risposta di Genting Casino
Hi ridhwan maxi,
Happy to hear that you're finding our slots fair and balanced, and that the withdrawal process is satisfactory. We hope you continue to enjoy your time with us!
The GentingCasino Team
Crap casino
19 aprile 2026
Risposta di Genting Casino
Hey Harvey,
Thank you for your review.
We’re sorry to hear that you feel this way about your experience. We would really appreciate it if you could share a bit more detail about what led to this impression, so we can better understand and address your concerns.
Your feedback is important to us, and we are always looking to improve our services.
The Genting Casino Team
This is a collection casino only
This is a collection casino only. Dead spin and nothing getting better fir ages .
12 aprile 2026
Risposta di Genting Casino
Hi Elvis,
Thank you for your review.
We’re sorry to hear that your recent experience has not been enjoyable. We understand how frustrating it can feel when results do not go in your favour over a period of time.
Please note that all games operate using certified Random Number Generator (RNG) systems, meaning every spin is completely random and independent. This also means that outcomes are based on luck, and there can be sessions where wins are less frequent or take longer to occur.
We want to assure you that there is no mechanism to influence or reduce winnings, and all games are regularly tested to ensure fairness and compliance.
The Genting Casino Team
Risposta di Genting Casino
Hey Rian,
Thank you for your review.
We understand your concern regarding the payout and the experience you’ve described. Please be assured that all game outcomes are determined by certified Random Number Generator (RNG) systems, which ensure that results are completely random and fair at all times.
Payouts are processed in accordance with the applicable terms and conditions, and there is no intentional delay or interference with winnings. If you are experiencing a specific issue with a withdrawal or balance, we kindly ask you to provide further details so we can investigate this for you promptly.
We appreciate your patience and are here to assist you further.
The Genting Casino Team
Risposta di Genting Casino
Hi Simon,
Thank you for your review.
We’re sorry to hear about your recent experience and understand how frustrating it can feel when outcomes are not in your favour. Please note that all games operate using certified Random Number Generator (RNG) systems, meaning results are entirely random and based on chance. This also means that winning is never guaranteed, and outcomes can vary significantly from session to session.
We want to assure you that all games are tested to ensure fairness and compliance with regulatory standards. While luck plays a significant role, the system does not influence or prevent payouts in any way.
Thank you for your understanding.
The Genting Casino Team
I Play on high RTP
5 gennaio 2026
Risposta di Genting Casino
Hi Damian Maczeta Szumlak,
Glad you had fun with the high RTP games! Your feedback keeps us motivated.
The GentingCasino Team
Risposta di Genting Casino
Hi Jamievassell,\n\nGood to hear you’re enjoying it! Your feedback means a lot to us.\n\nThe GentingCasino Team
Good ish but just like the rest
Plenty of free spins and bonuses when you first sign up. However, they stop pretty soon and then its the same old casino trick of email promos saying "TEN FREE SPINS......", and upon opening email: "When you deposit £20"....grrr!
11 aprile 2026
Risposta di Genting Casino
Hi Kittymoi,
Appreciate the great feedback! We’re delighted you enjoyed the initial free spins and bonuses. Sorry for the frustration with our promos – we aim to keep things exciting and will keep working on it.
The GentingCasino Team
It you pay the game
It you pay the game. Looking for the time. And Looking limited too.
11 aprile 2026
Risposta di Genting Casino
Hi Jasmin Hall,
Great to know you're having a good time with our games! Your feedback means a lot to us.
The GentingCasino Team
AVOID Genting, York Place, Edinburgh
Was refused access to casino (as a registered member) due to alleged intoxication. Had to refer to Scottish legislation to get escorted to toilet facilities. Extremely rudimentary emotional intelligence expressed by staff at Genting Casino, York Place, Edinburgh. Amazed that this venue generates a profit....
18 aprile 2026
Non scritta su invito
Risposta di Genting Casino
Hi there,
Thank you for your review.
We are sorry to hear about your experience. However, please note that we operate as an online service and are not affiliated with the land-based venue you have mentioned, in that capacity. As such, we are unable to assist with matters relating to their premises or staff.
We kindly recommend that you contact the venue directly for further assistance regarding your concerns. You may also find it helpful to share your feedback via the following page:
https://www.trustpilot.com/review/www.gentingcasinos.co.uk
We appreciate your understanding.
The Genting Casino Team
Avoid avoid avoid this scam casino is…
Avoid avoid avoid this scam casino is so disgusting guys don’t spend any penny o this scam casino 100% scam
17 aprile 2026
Non scritta su invito
Risposta di Genting Casino
Hi Ionut,
Thank you for your review.
We’re sorry to hear that you feel this way about your experience. We understand how frustrating it can be when results are not as expected. Please note that all games operate using certified Random Number Generator (RNG) systems, ensuring that outcomes are entirely random and fair.
There is no manipulation of results or prevention of payouts, and all processes are conducted in line with strict regulatory requirements. As outcomes are based on luck, it is possible to experience losing sessions.
Thank you for your understanding.
The Genting Casino Team
Risposta di Genting Casino
Hi Jyothi,
Thank you for your review.
We’re sorry to hear about the inconvenience caused. After reviewing your account, we can confirm that the bonus spins were not initially credited as the bonus code field was altered during your deposit.
As a one time exception, we have now manually added the welcome package to your account as a one-time exception.
We sincerely apologise for any inconvenience this may have caused and appreciate your understanding.
The Genting Casino Team
Risposta di Genting Casino
Hey David,
Thank you for your review.
We can confirm that the free spins were successfully added to your account on 17/04/2026 at 14:02:03 (UTC) and are available for use.
However, your account is currently restricted as the verification process has not yet been completed. Once your account is fully verified, you will be able to access and play your free spins without any issues.
We kindly ask you to complete the verification process at your earliest convenience.
The Genting Casino Team
Great customer service
Nice venue. Great customer service. Staff go the extra mile to make sure we have the best visit from entry at reception right up until we leave.
10 aprile 2026
Risposta di Genting Casino
Hi Julie B,
Appreciate the great feedback! It's fantastic that our staff made sure you had a wonderful visit from start to finish.
The GentingCasino Team
It has become extremely bad
It has become extremely bad! If you
deposit £1000, they only give you £30. It used to be good, but now I don’t recommend it at all. It’s absolutely terrible. 🤮👎
17 aprile 2026
Non scritta su invito
Risposta di Genting Casino
Hi there,
Thank you for taking the time to share your feedback with us.
We are sorry to hear that your recent experience has not met your expectations. We understand how frustrating it can feel when offers or outcomes differ from what you were previously accustomed to.
Please note that bonuses and promotional offers can vary over time and are subject to specific terms and conditions. Additionally, game outcomes are determined by Random Number Generator (RNG) systems, which ensure that results are entirely random and not influenced by deposit amounts or previous activity.
We genuinely value your feedback and will ensure your concerns are shared with the relevant team for review. Your experience is important to us, and we are always looking for ways to improve.
The Genting Casino Team
Ok but not too easy navigating
Ok but not too easy navigating
I like online but this is missing something. I am happy to help out for a fee.
16 aprile 2026
Risposta di Genting Casino
Hi Alan Robinson,
We appreciate your review! Navigating can sometimes be a bit tricky, and your feedback is really helpful. It's interesting to hear your offer to assist. We're always aiming for that extra something to enhance the online experience.
The GentingCasino Team
Shocking
Shocking. Never anything free. Without a deposit. Crashes when u log in. Bad site
16 aprile 2026
Risposta di Genting Casino
Hi there,
Thank you for sharing your feedback with us.
We are sorry to hear that your experience has been disappointing. Please note that we do offer free promotions from time to time, and we aim to maintain a fair balance across all our offers.
Regarding the issues you mentioned with crashes during login, we recommend downloading our mobile app for a smoother experience. Additionally, please ensure you have a stable internet connection, as our platform can be demanding—using mobile data may affect performance.
We appreciate your comments and will share them with the relevant team for further review.
The Genting Casino Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.