Once again excellent service from GENIX. I had a broken tooth on Sunday, telephoned Monday morning and was provided with an emergency appointment that morning. Imran as usual was very professional and... Leggi di più
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Imran and Louise provided outstanding care and treatment. I was apprehensive before attending as it was to be a lengthy appointment, as it involved extractions and fillings. I was immediately reassure... Leggi di più
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The practitioner was very helpful and explained everything simply and clearly what was required and how to proceed in the future. The nurse was also very helpful and polite. Both were very professiona... Leggi di più
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Staff are great friendly and paitent. Waiting time was short. The dentis gave some interesting information about receeding gum issues, but mine are due to old age. Very dissapointed that the dentisit... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
At Genix Healthcare, our approach is centered around a commitment to delivering personalised, patient-focused care that goes beyond traditional healthcare. We believe in treating every patient with empathy, respect, and the highest standard of clinical excellence. Our holistic approach integrates advanced medical technologies with a compassionate, human touch, ensuring that every aspect of your health is considered and cared for.
Informazioni di contatto
Genix Healthcare Ltd, LS27 7WF, Leeds, Regno Unito
- 01132 244 460
- info@genixhealthcare.com
- genixhealthcare.com
4,7
Eccellente
2K recensioni
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Ha risposto al 87% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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My lovely dentist
My lovely dentist, Simona Alexandru, is so gentle and caring. She always gives me advice on how to care for my teeth and gums, which are obviously correct because my long-term gum problems have improved greatly.
18 giugno 2026
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Risposta di Genix Healthcare
Thank you for your wonderful review of Genix Healthcare.
We’re delighted to hear about your positive experience with Simona Alexandru. It’s lovely to know that her gentle, caring approach and ongoing advice have helped you feel well supported in looking after your oral health.
We’re especially pleased to hear that the guidance she has provided has contributed to such a significant improvement in your long-term gum health. Helping our patients achieve and maintain healthier smiles through personalised care and preventative advice is something we take great pride in.
Thank you for taking the time to share your kind feedback. We’ll be sure to pass your comments on to Simona and the team.
Excellent service
The dentist was thorough, friendly and brilliant with our children. Thanks!
18 giugno 2026
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Risposta di Genix Healthcare
Thank you for your lovely review of Genix Healthcare.
We’re delighted to hear that you had such a positive experience and that your dentist was thorough, friendly, and so wonderful with your children. We know how important it is for young patients to feel comfortable and confident during their visits, and we’re pleased that our team helped make this a positive experience for your family.
Thank you for taking the time to share your kind feedback. It is greatly appreciated by the whole team.
Dental treatment review - Claudia Slater
Claudia was very personable and reassuring and made the experience very comfortable. She described the treatment thoroughly and executed it very well.
Her dental nurse is also friendly and delightful.
I was very grateful for the service I received, thank you.
17 giugno 2026
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Risposta di Genix Healthcare
Thank you for your wonderful review of Genix Healthcare.
We’re delighted to hear that Claudia made your experience such a comfortable one. It’s lovely to know that her personable and reassuring approach, together with her clear explanations and high standard of treatment, helped you feel at ease throughout your appointment.
We’re also pleased to hear your kind comments about her dental nurse. Providing friendly, supportive care as a team is something we take great pride in, and we’re sure they will both appreciate your feedback.
Thank you for taking the time to share your experience with us. Your kind words mean a great deal to the whole team.
Routine Dental Visit
Efficient and friendly staff. Once again the treatment I received was thorough and explained thoroughly to me.
I would not hesitate to recommend Genix Healthcare.
17 giugno 2026
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Risposta di Genix Healthcare
Thank you for your wonderful review of Genix Healthcare.
We’re delighted to hear that you found our team efficient and friendly, and that you received thorough treatment with clear explanations throughout your appointment. We believe that taking the time to ensure patients understand their treatment and feel informed about their oral health is an important part of delivering excellent care.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your positive experience. Thank you for your continued support.
I have been a patient with Genix for…
I have been a patient with Genix for 16yrs now and have regular 6 monthly check ups with Mostafa. Mostafa is always pleasant and gentle as he knows how nervous I am if I require treatment. This in turn puts me at ease. Two of my grandchildren also see him now. Very pleasant staff all round and practice 👍
17 giugno 2026
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Risposta di Genix Healthcare
Thank you for your wonderful review and for your continued trust in Genix Healthcare over the past 16 years.
We’re delighted to hear that Mostafa has consistently provided you with such caring and gentle treatment, particularly in helping you feel at ease during your appointments. We understand how important it is for nervous patients to feel comfortable and reassured, and it’s wonderful to know that his calm and compassionate approach has made such a positive difference to your experience.
It’s also lovely to hear that two of your grandchildren are now under Mostafa’s care as well. There is no greater compliment than the trust of generations of the same family.
Thank you for your kind words about the whole team. We truly appreciate your continued support and look forward to welcoming you and your family for many years to come.
I had a tooth out and new Denture…
I had a tooth out and new Denture fitted, still in pain, when asked to have them checked because having difficulty eating because of the pain, told not a problem and pain is expected and told to go back in 3 months, I still not able to chew my food with out pain. I just sit a cry, worst thing I've ever had done
11 giugno 2026
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Risposta di Genix Healthcare
Hello, and thank you for taking the time to share your feedback.
We are very sorry to hear about your experience and the ongoing pain and difficulty you have been experiencing following your tooth extraction and denture fitting. We can understand how upsetting and frustrating this must be, particularly when it is affecting your ability to eat comfortably and impacting your day-to-day wellbeing.
While some discomfort can be expected following treatment, we are concerned to hear that you continue to experience pain and that you feel your concerns were not fully addressed when you sought further advice. We appreciate how distressing this situation has been for you.
If you would like to contact your local practice manager, contact details for all practices can be found here: https://genixhealthcare.com/clinics/. If you remain dissatisfied following this, you may also contact our Head Office at contact@genixhealthcare.com.
Thank you again for bringing this matter to our attention, and we are sorry to hear of the difficulties you have experienced.
I feel deceived
I paid £20 for an appointment and I assumed this would be with a dentist, it was with a sales person. Although informed and helpful, I felt I was deceived. I needed a comprehensive quote and was told this would be a further £40 to see the actual dentist.
I could have obtained the sales information from online resources. I am on maternity leave, and took time to pay for parking and go into the city centre with my infant daughter for what was a waste of time and further cash grab.
16 giugno 2026
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Risposta di Genix Healthcare
Hello, and thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations. We understand your frustration, particularly given the time, expense, and effort involved in attending the appointment with your infant daughter while on maternity leave.
We appreciate that you were expecting to see a dentist and receive a comprehensive treatment plan and quotation during your visit. We regret that the nature of the consultation was not communicated clearly beforehand, leaving you feeling disappointed and that the appointment did not provide the information you were seeking.
Clear communication about appointment types, associated costs, and what patients can expect from their visit is extremely important, and we are sorry that this was not your experience on this occasion. Your feedback has been noted and will be shared with the relevant team for review.
Thank you again for bringing your concerns to our attention.
Very good dentist
Very good dentist. It was very well explained to me what was needed to do with my teeth. And options on other ideas.
Very polite and managed to book an appointment to do the work on my teeth.
18 giugno 2026
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Risposta di Genix Healthcare
Thank you for your kind review of Genix Healthcare.
We’re delighted to hear that your dentist took the time to explain your treatment needs clearly and discuss the options available to you. We believe that helping patients understand their oral health and make informed decisions about their care is extremely important, so it’s wonderful to know this was reflected in your experience.
We’re also pleased that you found the team polite and that arrangements could be made promptly for your upcoming treatment.
Thank you for taking the time to share your feedback with us. It is greatly appreciated.
Great visit again
Excellent friendly staff all round
Excellent service, kept me informed of how my oral health was. I didn't feel judged or pressured about my lifestyle choices.
I have upmost respect to all the team within Blackpool Genix
16 giugno 2026
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Risposta di Genix Healthcare
Thank you for your wonderful review of Genix Healthcare Blackpool.
We’re delighted to hear that you had another great visit and that you found the team friendly, professional, and supportive throughout your appointment. It’s especially pleasing to know that you felt comfortable discussing your oral health and that the information provided was helpful without making you feel judged or pressured.
We believe in supporting patients with understanding, respect, and clear advice tailored to their individual needs, so your feedback is greatly appreciated.
Thank you for your kind words and for the respect you have shown to the team. We will be sure to share your comments with everyone at the practice.
Genix dental, Garforth.
I have been with this dentist practice for quite a few years now. I have always had a good experience with them. My dentist is very friendly and explains everything very well and will answer any questions or worries I may have. I would recommend them to anyone.
16 giugno 2026
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Risposta di Genix Healthcare
Thank you for your wonderful review of Genix Healthcare Garforth.
We’re delighted to hear that you have been a patient with us for a number of years and that you have consistently had positive experiences at the practice. It’s especially pleasing to know that your dentist takes the time to explain everything clearly, answer your questions, and address any concerns you may have, helping you feel informed and reassured throughout your care.
Your continued trust and recommendation mean a great deal to us. Thank you for taking the time to share your experience, and we look forward to continuing to care for your dental health in the years ahead.
Well when this company get it right…
Well when this company get it right .they are great .loverly young trainee dentist .under professional supervision .but they need to get there appointments side correct
16 giugno 2026
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Risposta di Genix Healthcare
Hello, and thank you for taking the time to leave your feedback.
We’re pleased to hear that you had a positive experience with the trainee dentist and found them professional, caring, and well supported throughout your treatment. It’s always encouraging to receive recognition for the dedication shown by members of our clinical team.
At the same time, we appreciate your comments regarding appointments and are sorry to hear that this aspect of your experience did not meet your expectations. We understand how important efficient appointment management is for our patients, and your feedback has been noted and will be shared with the local team for review.
Thank you again for your honest feedback and for recognising the positive aspects of your visit.
Risposta di Genix Healthcare
Thank you for your positive feedback about your recent visit to Genix Healthcare.
We’re pleased to hear that your temporary filling was completed quickly and efficiently. Providing prompt, effective treatment while ensuring a positive patient experience is always our aim.
Thank you for taking the time to leave your review.
Kristin is a great dentist
Kristin is a great dentist. I don't like dentist visits after a bad experience 16but she's very understanding of this and takes her time to explain what's she's doing before beginning.
15 giugno 2026
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Risposta di Genix Healthcare
Thank you for your lovely feedback about your recent visit to Genix Healthcare.
We’re delighted to hear that Kristin helped make your experience a positive one, particularly given your previous difficult experience with dental treatment. We understand that dental anxiety can stay with patients for many years, so it’s wonderful to know that Kristin’s understanding, patience, and clear explanations helped you feel more comfortable and reassured during your appointment.
Taking the time to explain treatment and ensure patients feel informed and at ease is something we value greatly, and your kind comments will be very much appreciated.
Thank you for taking the time to share your experience with us.
Liverpool Road Dental
Dentist an staff are really lovely an friendly as a anxious patient I was really nervous but they were so reassuring and made me feel more at ease as they explained the procedure to me good service always reminding you of your appointment.
28 maggio 2026
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Risposta di Genix Healthcare
Thank you for your lovely review of Genix Healthcare Liverpool Road.
We’re delighted to hear that the dentist and team made such a positive impression during your visit. We understand that dental appointments can be daunting for anxious patients, so it’s wonderful to know that their friendly, reassuring approach helped you feel more comfortable and at ease throughout your treatment.
We’re also pleased that the procedure was explained clearly, allowing you to feel informed and confident about your care. Thank you as well for your comments about our appointment reminder service, which is designed to help patients stay updated about upcoming visits.
We truly appreciate your feedback and thank you for taking the time to share your experience with us.
Positive Extraction Experience
I required a molar to be extracted due to necrotic pulp and infection. I had not had an extraction since childhood some 50 years previous so was a little nervous. The dental team at Market Weighton led by Kushboo were excellent in making me feel comfortable and relaxed, giving me great confidence before the procedure began.
The procedure went well, it was a pain free experience.
Aftercare was explained in detail prior to the procedure and almost 72 hours on I have only needed over the counter pain relief.
Whilst I dreaded this it was a much more positive experience than I imagined it could be.
The rotten tooth and infection are gone and I am pain free.
12 giugno 2026
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Risposta di Genix Healthcare
Thank you for taking the time to share such a detailed review of your experience at Genix Healthcare Market Weighton.
We’re delighted to hear that Kushboo and the dental team helped make what could have been a daunting procedure a positive experience. We completely understand that having an extraction after many years can feel nerve-racking, so it’s wonderful to know that the team took the time to make you feel comfortable, relaxed, and confident before treatment began.
It’s especially pleasing to hear that the extraction was pain-free and that the aftercare advice was explained clearly, helping to support a smooth recovery. Most importantly, we’re glad that the infection has been resolved and that you are now free from the discomfort that had been affecting you.
Thank you again for your kind words. Your feedback will mean a great deal to Kushboo and the wider team.
Risposta di Genix Healthcare
Thank you for your positive review of Genix Healthcare.
We’re pleased to hear that you found the team helpful during your visit. Providing friendly, supportive service and ensuring our patients feel well looked after is always our priority.
Thank you for taking the time to share your feedback with us.
Risposta di Genix Healthcare
Thank you for your kind review of Genix Healthcare.
We’re delighted to hear that you continue to receive great service from the team. Consistently providing a positive experience and high standard of care for our patients is something we take great pride in.
Thank you for your continued support and for taking the time to share your feedback.
Good helpful reception ( and better…
Good helpful reception ( and better than my last visit in 2025 .)I was pleased to be back with Jonathan too who dealt with me quickly and cheerfully.
12 giugno 2026
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Risposta di Genix Healthcare
Thank you for taking the time to leave your feedback about your recent visit to Genix Healthcare.
We’re pleased to hear that you found the reception team helpful and that your experience was an improvement on your previous visit. It’s also wonderful to know that Jonathan was able to assist you in his usual cheerful and efficient manner, helping to make your appointment a positive one.
We appreciate your kind comments and are delighted that you were pleased to be back under Jonathan’s care. Thank you again for sharing your experience with us.
Pleasant experience …
Welcoming smile from the young lady on reception desk,when I came for my12.05 appointment very helpful about a concern I had,Thank You
11 giugno 2026
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Risposta di Genix Healthcare
Thank you for your lovely review of Genix Healthcare.
We’re delighted to hear that you received such a warm welcome from the reception team and that your concern was handled in a helpful and supportive manner. We know that small acts of kindness and good communication can make a real difference to a patient's experience, so it’s wonderful to know this was reflected during your visit.
Thank you for taking the time to share your feedback with us. It is greatly appreciated.
Very impressed with the excellent…
Very impressed with the excellent quality of service!👌
10 giugno 2026
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Risposta di Genix Healthcare
Thank you for your wonderful feedback about your recent visit to Genix Healthcare.
We’re delighted to hear that you were impressed with the quality of service you received. Providing excellent care and a positive experience for every patient is always our goal, so your kind comments are greatly appreciated by the whole team.
Thank you for taking the time to leave your review.
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