A rip off website. Warning!
This is a copy of the email I sent to both the Royal Malaysian Police and Champion Generators. Neither ever responded.
I'm still trying.
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I ordered a small generator for home use from a site in Malaysia going by the name Generator-Warehouse.com. My payment was processed and the order accepted.
In January 2020 I requested an update on the status of my order and was told the generator had been shipped. I was given a link to the shippers website, (Victory-cargo.com) and an account number. That link listed several arrival and departure locations and the date and that I should expect to receive my purchase was 6 February 2022. When it didn't arrive, I sent an email to the seller. They again referred me to the shipper's website. I found they had changed the delivery to the 8th. Still nothing arrived. I emailed the shipper, but never got a reply.
After a few days, I went to Generator-Warehouse and left a message (for GINOLA BECKER, Costomer Service [their spelling not mine]) (adminATgenerator-warehouse.KOM) asking what the problem was. I received no answer. The next day I left another message. Again, no answer.
The next day I discovered the website was gone. Disappeared, "Error 404, Not found"! Then I checked the shipping website, same thing, gone, "Error 404, Not found". The seller and shipper both vanished - as did my money.
Since both websites disappeared the same day, I suspect they are actually the same people.
Much to my surprise, about a week or two later both websites returned. I found my order, and the shipping information still intact. I repeatedly sent messages and emails. I put in a return product' request. No one ever answered.
I think they decided $327.17 wasn't a big enough haul and put the scam back online to try again.
I am on a fixed income and live in a camping trailer. I get electricity from old used solar panels, batteries, and a decrepit generator that won't last much longer. I needed that generator. $330 won't cripple me, but it may take another year to save up enough to try again.
While I would like get my money back, I don't have much hope. (I'd rather have my generator.) Perhaps you can help, maybe not. What is more important is that they are at it again and they offer MUCH more expensive generators, up to $30,000. Somebody is going to get hurt FAR worse than me. I want to see these two sites shut down and the owners punished. (Restitution and little jail time would be nice.)
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Spread the word.
25 marzo 2022
Non scritta su invito