I have used this company three times and all three times they have lost my order. It is shipped very late because they lost my order. The graphics department doesn’t talk to the customer service and c... Leggi di più
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I have been in the jewelry industry for 50 years and the family at Gems on Display are the best people that I have worked with for presentation jewelry gift boxes! They truly care and take great prid... Leggi di più
L'azienda ha risposto
Excellent Product and Excellent Customer Service. Due to possibly the shipping carrier the product had a small dent (the box looked a little worse for the wear). Gems on Display was prompt in getting... Leggi di più
I placed an order for display fixtures I needed for an event. There was a problem on the shippers end that caused a delay and I wouldn't receive my order on time. I contacted customer service for hel... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Gems on Display is your trusted partner for premium jewelry displays and custom printed packaging. We offer a stunning selection of stands, cases, and bespoke packaging solutions designed to highlight your jewelry and elevate your brand. With a commitment to quality craftsmanship, personalized service, and swift delivery, we help businesses and artisans present their gems with sophistication and flair. Let us bring your vision to life—because every detail deserves to sparkle.
Informazioni di contatto
24516 West 3rd Street, 43522, Grand Rapids, Stati Uniti
- 419-830-3104
- customerservice@gemsondisplay.com
- gemsondisplay.com
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Overall Good Experience & Quality Custom Boxes
Gems on Display is a small business that has provided custom jewelry boxes for my small business of handmade jewelry. Overall, with more than approximately 50,000 boxes we've purchased in 7 years, I found the quality of the boxes to be exceedingly of high quality.
Any poor or damaged boxes were promptly replaced, as this was the responsibility of the printer Gems on Display contracts out with, and Gems on Display honored their commitment to us by making sure we had beautiful custom boxes in the amount we purchased.
Customer service overall was satisfactory. Specifically, there could have been better communication regarding the timing of what day a credit card would be billed and shipment timelines. I would have appreciated more communication or transparency about when my order was being processed, where it was at in the print cycle, and when I could expect to receive the boxes.
Gems on Display could exceed expectations with customer service if they put into place some minor training for employees who answer the phone. When the one taking and returning calls, speaks with enthusiasm, energy, and self assurance it would greatly increase the confidence small businesses like my own have in the company when making inquiries. Perception makes a difference, when the receptionist speaks knowledgeably or at least sounds a bit more lively, it increases trust that all is well behind the scenes.
I avidly recommend Gems on Display for their printing services. The quality of their products is good, and they have a wide variety of options available to choose from. I also appreciated the fact that they were willing to work with my custom design so it best met the specific needs of my small business.
Gems on Display is a reliable and trustworthy business that provided me with custom jewelry boxes for my small business of handmade jewelry. With more communication regarding specifics about large order timelines and a bit of training for their customer service team, I believe that they would go from being a good choice for anyone looking for quality printing services to one that excels in this market.
Ok true gracias por todo
This is Amazing !!!!
This is Amazing !!!!! I recommend you buy from here!!!
Great collections
Great collections. They're really cute, would definitely go here again!!
This is the best choice
I really like this store, the best one i ever find. They have all that I need.
Excellent products at reasonable prices…
Excellent products at reasonable prices and timely delivery. First time ordering and wasn’t sure what the quality would be but very pleased and reordered the next day.
Their stuff help me avoid loosing my…
Their stuff help me avoid loosing my jewelry and keep everything in organize. Love it, good product, good price. Should give a try.
Quality collections
Their service rep Lisa was very polite…
Their service rep Lisa was very polite and helpful, a great experience overall.
Amazing place to shop for jewellery.
good service
There are more products than I…
There are more products than I anticipated. The prices were very reasonable, The checkout process was quick, and simple and the items arrived promptly...I was very pleased.
Very nice displays
Very nice displays! Very happy with my order. Thank you!
Very pleased.
Very pleased. My exprience is limited to one purchase, but I received a prompt response to my question about the item, the product was in stock at a fair price, there were no shipping delays or problems, and we are delighted with the product.
The website was easy to use
The website was easy to use. My first time ordering was a breeze. I found the prices to be very competitive and I received my order right on time.
Always a pleasure doing business
Always a pleasure doing business. Quality products, great prices, prompt customer service. I've been buying from them for years and plan to continue.
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