Gatekeeper Recensioni 

1974
•
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Grace was fantastic. Amazing job at being friendly whilst also saying it straight in a kind and professional manner. She advised the pros AND the cons to the property making sure it's suitable for us... Leggi di più

Valutata 5 stelle su 5

We had a fantastic experience with Joseph today, who showed us around four houses. He was absolutely lovely, friendly and professional throughout, and made the whole experience really enjoyable. He de... Leggi di più

Valutata 5 stelle su 5

Lucy and Kenya of Gatekeeper who have just sold my house was an excellent team together. Always kept me in touch every time they showed somebody around. The good thing about Gatekeeper, you have alway... Leggi di più

Valutata 5 stelle su 5

Laura the agent was really professional, friendly and helpful. She answered all our tricky questions honestly. You could tell this is an independent local company as we didn't feel the usual "run-of-t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenti immobiliari
  2. anche in
  3. Agenzia di affitti immobiliari
  4. Agenzia di affitto di appartamenti
  5. Azienda per la gestione delle proprietà immobiliari
  6. Perito valutatore immobiliare

Scritti dall'azienda

Gatekeeper was founded in 2004 by four founders, Patrick, Mat, Phil and Vanessa. Having bought, sold, let and rented in the past, they felt things could be done so much better. Bringing skills from finance, customer service and retail roles in top inte...


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,9

Tutte le recensioni

(1974)

715 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent experience

Excellent experience

12 settembre 2026
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Risposta di Gatekeeper

We really appreciate you taking the time to leave a review. It’s lovely to hear everything went smoothly, and we hope we can help you again in the future.

Best wishes,
Dan Thorne | Sales Director

Valutata 3 stelle su 5

I had a viewing today which was not the…

I had a viewing today which was not the best - whilst the rep from the estate agent was friendly enough, I was never told that a) the tenants would be in the property, or b) as a result of tenants being in the property that it would not be possible to access all areas comfortably or easily (ie there was a lady praying between the entrance and kitchen, so I couldn’t enter to see the kitchen).

If people are taking time out of their busy schedule to view, they should be confident that the viewing will be of the most benefit for them within that time given.

Again, I do not blame the person showing me around but more transparency by the people placing the bookings would be helpful.

12 settembre 2026
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Risposta di Gatekeeper

I’m genuinely sorry the viewing wasn’t the experience you’d hoped for, particularly when you’ve taken the time out of your day to attend. We can’t ask tenants to leave their home for viewings, and we don’t always know in advance whether they’ll be in or how this might affect access. We do explain this before entering, but I completely understand your frustration at not being able to see the whole property comfortably. Thank you for raising it with us; we’ll take your comments on board.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Joseph was very professional also very…

Joseph was very professional also very polite towards the current tenants and towards us. Many thanks to Joseph for showing us around and being professional

12 settembre 2026
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Risposta di Gatekeeper

Joseph will be really pleased to hear this. We appreciate you taking the time to leave a review and are glad he made you feel welcome throughout the viewing.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

We had an absolutely fantastic…

We had an absolutely fantastic experience working with Dan from Gatekeeper. He stood out for his incredible patience and professionalism.
What we appreciated most was his honesty. Dan was completely candid with every single question we asked, giving us transparent insights rather than just a standard sales pitch. He has a remarkable ability to balance the interests of both the buyer and the seller, ensuring a fair and smooth communication process throughout. Dan is clearly well-versed in current market conditions, and his rich experience shone through at every stage. His customer-handling skills are top-notch, making what can often be a stressful process feel manageable and straightforward. I would honestly and highly recommend the Gatekeeper team, and especially Dan, to anyone looking to buy or sell a property! Good Luck

11 settembre 2026
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Risposta di Gatekeeper

That’s incredibly kind of you to say, and I really appreciate you taking the time to leave such thoughtful feedback. It was a pleasure dealing with you, and I’m glad I could help make the process feel straightforward.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Grace was very polite

Grace was very polite, punctual and professional. It was a great experience.

10 settembre 2026
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Risposta di Gatekeeper

Thank you for the lovely feedback. I’m pleased Grace made the viewing such a positive experience.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

We couldn't be happier

We couldn't be happier with working with gatekeeper. We had the pleasure of dealing with Kenya, who was friendly, helpful and always just a text message/call away. She managed to get our house sold at near asking price in just over 2 weeks! Highly recommend

10 settembre 2026
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Risposta di Gatekeeper

It’s fantastic to hear Kenya helped make the sale so straightforward and kept you supported throughout. I’ll make sure she sees your kind words, and thank you for recommending us.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Friendly and helpful

Friendly and helpful

8 settembre 2026
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Risposta di Gatekeeper

Thank you for the lovely feedback. We really appreciate it.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Charlie was great and so helpful

Charlie was great and so helpful. He kept us updated the whole way and if we had any questions, he was quick to answer them. If we ever spoke with anyone else at Gatekeeper they were equally as friendly too.

3 settembre 2026
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Risposta di Gatekeeper

It’s great to hear Charlie kept everything moving and made himself available whenever you needed him. I’ll make sure he sees your kind feedback.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

I had a viewing today with grace and I…

I had a viewing today with grace and I was really impressed with her. She was right on time, explained everything clearly,very professional and very informative. I will definitely recommend her and the entire gatekeeper team.

8 settembre 2026
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Risposta di Gatekeeper

Lovely feedback for Grace. I’m pleased she made the viewing clear and informative, and I’ll make sure she sees your recommendation.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Joseph was very personable

Joseph was very personable. He wasn’t pushy and gave me time to have a proper look round without any pressure. He answered my questions and any that he didn’t know the answer to he said he would find out for me.

5 settembre 2026
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Risposta di Gatekeeper

I’m really pleased Joseph gave you the space to look around comfortably and was able to help with your questions. Thank you for taking the time to review us.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Extremely professional

Extremely professional, the presentation of the property was coordinated with attention to detail, all my questions regarding the property was delivered professionally and transparent.

5 settembre 2026
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Risposta di Gatekeeper

Thank you for your kind words. It’s great to hear you found the service professional and straightforward.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Good viewing experience with Liz

Good viewing experience with Liz

5 settembre 2026
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Risposta di Gatekeeper

Thank you for the feedback. I’m pleased you had a positive viewing with Liz.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Jo was very helpful and answered all…

Jo was very helpful and answered all our questions he was great

5 settembre 2026
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Risposta di Gatekeeper

It’s great to hear Jo was able to help and answer everything you needed. Thank you for the lovely feedback.

Best wishes,
Dan Thorne | Sales Director

Valutata 4 stelle su 5

House sale…

House sale went very smooth and Alice kept me informed of the progress throughout

28 agosto 2026
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Risposta di Gatekeeper

I’m really pleased Alice kept everything moving smoothly and kept you updated throughout the sale. Thank you for taking the time to leave us a review.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Always a pleasure dealing with the team…

Always a pleasure dealing with the team at Gatekeeper. Always polite and willing to help.

4 settembre 2026
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Risposta di Gatekeeper

Thank you for your continued support Pete - Always appreciated

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Gatekeeper are a very professional…

Gatekeeper are a very professional company who respond very quickly. As a landlord, they deal with all queries, including finding new tenants in a speedy and efficient manner. I deal with Phil Kendall and Alice Luke and I know they have my best interests in hand and always keep me informed and up to date.

4 settembre 2026
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Risposta di Gatekeeper

Thank you for the continued trust in Phil, Alice and the wider team. It’s great to hear you feel well looked after and kept informed.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

Really helpful and friendly viewing

Really helpful and friendly viewing - got all the info I needed thanks 😊

3 settembre 2026
Non scritta su invito
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Risposta di Gatekeeper

Thank you for the feedback. I’m pleased you found the viewing helpful and got the information you needed.

Best wishes,
Dan Thorne | Sales Director

Valutata 5 stelle su 5

I had a very positive experience with…

I had a very positive experience with Gatekeeper, especially thanks to Grace. She was extremely helpful, professional and friendly throughout the process. Grace took the time to explain everything clearly, answered all my questions patiently and made the whole experience feel smooth and stress-free. I really appreciated her excellent communication and willingness to help.

3 settembre 2026
Non scritta su invito
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Risposta di Gatekeeper

It’s lovely to hear Grace made the process straightforward and stress-free for you. I’ll make sure she sees your kind feedback.

Best wishes,
Dan Thorne | Sales Director

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