Gas Connections Recensioni 

29
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

The Company were very helpful and efficient. They persevered where others could not be bothered. I was kept informed of progress nd the site team were great. Nigel MCIOB

Valutata 5 stelle su 5

Having had an air source heat pump installed, I wanted to cease having gas. There’s not much advice on the internet & I happened to come across this company. I cannot thank Dan enough for his knowledg... Leggi di più

Valutata 5 stelle su 5

Informed of progress from day one advised completely as to what was needed prior to gas meter removal. Stated a date for the removal and the gas engineer phoned when he was on his way. Emailed next d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After a very difficult and extensive search trying to track down a Gas supplier who could assist us in removing a gas meter, I finally found Gas Connections. From start to finish their service has be... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di fornitura del gas

Informazioni fornite da varie fonti esterne

Planning and undertaking gas connection works can be complex and time consuming. Some specialist knowledge is essential to navigate network systems and ensure your needs are being met. Gas Connections can help assess your requirements and walk you through the entire process, whilst keeping you updated and informed.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

29 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(29)

3 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

Great service, informative and worked well with us to answer any questions or concerns we had. The actual removal was quick and easy and the engineer who visited was friendly.

18 dicembre 2025
Non scritta su invito
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Risposta di Gas Connections

Thank you Chrissie - that is much appreciated

Valutata 5 stelle su 5

Touchstone a Touch of class.

Everything from start to finish was smooth and friendly, Nicola and David were a great team to work with. They are highly recommended, with a professional attitude as well. DIOLCH

11 novembre 2025
Non scritta su invito
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Risposta di Gas Connections

Thanks Calvin, much appreciated.

Valutata 5 stelle su 5

Very good company to work with 5*

After a very difficult and extensive search trying to track down a Gas supplier who could assist us in removing a gas meter, I finally found Gas Connections. From start to finish their service has been second to none. Thanks to them our project can move forward. I highly recommend Gas Connections and will be using them again in the future as and when required.

14 febbraio 2025
Non scritta su invito
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Risposta di Gas Connections

Thanks Gary - much appreciated. Good working with you.

Valutata 5 stelle su 5

Very Helpful

Gas Connections were very helpful and completed our on time and as promised. Very helpful bunch and would use them again.

14 luglio 2023
Non scritta su invito
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Risposta di Gas Connections

Thank Michael. Much appreciated

Valutata 2 stelle su 5

Unprofessional and ineffective

We wasted a lot of time with Gas Connections. Initial call and consultation could not be more promising and helpful but it all went downhill. Emails and calls were not returned, messages lost, to eventually (with a push) conclude our job wasn’t what the company could do, many days after. Knowledgeable in some areas but without professional communication ethics or customer care. Do not recommend.

26 aprile 2023
Non scritta su invito
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Risposta di Gas Connections

Olga - I'm sorry you had a bad experience. I have looked into it and find several explanations which we can learn from so thank you for feeding back. Most importantly, if the work you require is still outstanding I would be happy to assist you either directly or if we cannot help, then to signpost you to the best solution. If it remains unresolved please get in touch.

Valutata 5 stelle su 5

100% Recomend

Informed of progress from day one advised completely as to what was needed prior to gas meter removal. Stated a date for the removal and the gas engineer phoned when he was on his way. Emailed next day to ask if the works had been completed and if any issues.
After enquiring with a few companies 100% made the right choice excellent service and cost. Just wish my utility supplier was half as professional. (Thanks Dave)

1 ottobre 2022
Non scritta su invito
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Risposta di Gas Connections

Thanks for your kind words Andy, I'm glad our service delivered for you, very encouraging.

Valutata 5 stelle su 5

Gas Meter Disconnection

The request for work was acted upon promptly, I was kept fully informed of progress and job carried out to my complete satistaction.

29 novembre 2022
Non scritta su invito
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Risposta di Gas Connections

Thank you for your review and we're glad we were able to help with your gas work.

Valutata 5 stelle su 5

Absolutely seamless experience

Absolutely seamless experience. From first getting in contact with David at Gas Connections to having my gas meter fully removed. Communication was spot on, there were no issues or glitches, and everything happened at a good pace. Thanks for making it pain free.

26 settembre 2022
Non scritta su invito
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Risposta di Gas Connections

Thanks Nat, those kind words keep us motivated.

Valutata 4 stelle su 5

Engineer just didn't turn up for confirmed appointment

I booked a gas meter removal and to make sure it could be carried out on the day ot was supposed to be done, I started the process 6 months in advance. We needed to do building work, which was dependent on not having the gas meter. Engineer's visit was confirmed for today between 8am and 12pm and he didn't turn up, neither did i get an explanatory phone call. The offices are now closed for holidays, for another 4 days, so I cant even hope for an earlier solution. This is causing me a huge amount of financial and time loss. Not acceptable.
I am updating the above review, as it would not be just to give an so negative one, when the was an enormous positive too. After I review and also left a message and email for the office, I got email from David, who was still on holiday, but insisted the complaint immediately. Although the engineer was booked for the 1st, he confirmed that de didn't attend but could offer no explanation. David rebooked the appointment for the 5th and this time the engineer did turn up and removed the meter. Throughout this process David has been extremely helpful and informative, going the extras mile, so a huge thanks for that

1 settembre 2022
Non scritta su invito
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Risposta di Gas Connections

Thank you Kitty. I'm sorry that the scheduled date we originally agreed was not fulfilled due to an administrative error by our engineering contractor. I am glad that we were able to re-schedule with you and completed the removal on the revised date. Thank you for your patience and I apologise that your job was delayed.

Valutata 5 stelle su 5

Professional and Timely, highly recommend

Gas connections were quick to respond to our quotation request, and unlike other companies assessed our requirements accurately in a no nonsense approach. Works were scheduled and completed in a very timely manner. Highly recommend!

28 luglio 2022
Non scritta su invito
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Risposta di Gas Connections

Thank you Danyal, much appreciated. I'm glad you had a good experience, happy we could help.

Valutata 5 stelle su 5

Disconnection and removal of gas supply meter.

Good service initially,with arrangements but waited a very long while for work to be finely finalised and completed.Dissatisfied with waiting so long for completion.

15 luglio 2022
Non scritta su invito
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Risposta di Gas Connections

Thank you for your feedback Paul. We've updated our communication process to make sure that the reason for your delays is addressed at the beginning of the process now, which is speeding things up already.

Valutata 5 stelle su 5

The engineer arrived on time to remove…

The engineer arrived on time to remove our gas meter and was polite, friendly and efficient. We are perfectly happy with the service from this company.

24 giugno 2022
Non scritta su invito
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Risposta di Gas Connections

Thank you Linda, for your review and your custom and your patience.

Valutata 5 stelle su 5

David and the team were great from…

David and the team were great from start to finish with the removal of an old gas meter, and were fair on pricing compared to one some of the gas provider charge to remove a meter.

19 maggio 2022
Non scritta su invito
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Risposta di Gas Connections

Thanks Petriece - much appreciated

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