Thanks to Ian at Gas-Eiec for doing a great job. He was punctual, polite & everything was fine. He has done 3 electrical safety checks for us & we are very pleased each time. Thanks to customer ser... Leggi di più
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Kevin Crockford came to do the Gas/electric yearly check and as always, was friendly, polite and really helpful.
Gary McGowan Senior engineer has succeeded all our expectations when he came to fit our new boiler.He always liased with us on the time of his arrival and came on time. He is a very proffesional an... Leggi di più
When booking morning appointments gas engineer Arrives 11:58 .text company to say this is not morning She sents back text yes 11:58 is still morning,I fail to See that ! And text to say so ,th... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
gas-elec is a market-leading national provider of gas & electrical services to the private rental sector. We specialise in gas & electrical safety inspections, servicing, boiler installations & home services reports, completing over 150,000 each year. Established in 1996 gas-elec launched the UK’s first-ever combined gas and electrical inspection carried out by one engineer in one visit - today we continue to create bespoke and innovative services and compliance management solutions to the lettings industry.
Informazioni di contatto
Summer Road, IP31 3AJ, Bury St. Edmunds, Regno Unito
- 0800 041 8614
- sales@gas-elec.co.uk
- gas-elec.co.uk
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Service and gas safety check
The Engineer was polite and helpful , did his service and answered my question.
Mr Crockford is a credit to his company

Risposta di gas-elec Group
Excellent
Workman arrived on time,very hard working,explained everything that was involved in the ongoing work,very cheerful,clean and tidy person,removed all rubbish after work finished. Highly recommended

Risposta di gas-elec Group
Gary McGowan was extremely professional…
Gary McGowan was extremely professional and explained everything perfectly. He bought to light an issue with our boiler and he was a genuinely nice guy to have in the house, polite and trustworthy. He also pointed out other work which has not been done in the past which will now be done.

Risposta di gas-elec Group
Extremely expensive
Extremely expensive, £75 per hour +VAT for an electrician. It would be cheaper to hire a NASA trained astronaut than this company to do any work. Look around and avoid if you can.
After my previous review Gas-Elec were…
After my previous review Gas-Elec were in contact straight away to rectify the situation. They could not have been more helpful and understanding and sent another engineer out immediately. He was very thorough and explained what he was doing, and the outcomes. This has restored my faith in that there are decent companies around, and that some of them read the reviews and act upon them.
Boiler Service
We have recently moved into a rental property and the Estate Agent scheduled a Boiler Service.
Chap turned up a little early, which was fine, was very knowledgeable and friendly, over-shoes on, all clean and tidy.

Risposta di gas-elec Group
Great
Marcus was absolutely lovely, gas inspection was really quick & simple.

Risposta di gas-elec Group
Excellent service
Initially skeptical of working with this company because of the two or three most recent reviews on here, but I bit the bullet and went with them anyway because the company's website made it absolutely clear what they offered.
I had a Homebuyers Report and a EICR done and both of my engineers (Don and Michael) were absolutely brilliant. Friendly, polite, answered any questions I had and weren't rushing to finish the job early.
I also had a good experience with the customer service team throughout the booking process. They are easily contactable and will try their best to assist with any problems that arise, in a fair and sensible manner.

Risposta di gas-elec Group
Gas-elec boiler service
The gas engineer carried out a boiler service within my property, when he identified a problem he explained what it was and went to great lengths to order the part and remedy the situation within a couple of days. He turned what could have been a sressful time with my tenant into a minor inconvenience and I would certainly recomend gas-elec.

Risposta di gas-elec Group
Gary McGowan called today to date the…
Gary McGowan called today to carry the gas safety check. He comes every year always polite and informed us when he is coming. Definitely recommend.

Risposta di gas-elec Group
Gary (Senior Engineer) attended my flat…
Gary (Senior Engineer) attended my flat today to fix an issue with my boiler. Gary has atteded the flat on many occasions to carry out gas saftey inspectations and maintence jobs over the past few years. As always, he was polite, efficient, timely and kept me informed throughout. Couldn't recommend him enough as an engineer and the company he works for. Excellent customer service!

Risposta di gas-elec Group
Crappy/sloppy work...joke of a company.
Crappy/sloppy work...joke of a company.
Wouldnt use them,even if you paid me....

Risposta di gas-elec Group
Gary Mcgowan called today to carry out…
Gary Mcgowan called today to carry out a gas check on my property. He called me before arrival and was spot on time. He was very polite and very knowledgeable about his job providing me with some good energy saving tips. A credit to the company.

Risposta di gas-elec Group
Electric boiler install
These guys did an electric boiler install for me and left the small flat looking like a hospital room with cabling boxing visible and stuck onto walls, a giant red klaxon alarm and a big red off on button in the hall. It turned out that they didn’t even hook the hot water upto the boiler, just the heating, selling me my existing aged immersion setup as if it was something new. The whole thing didn’t make sense and I complained but they didn’t want to know and got me to pay for amendments. I used their complaints process and of course this has led to radio silence.
Marcus did a great job, great service
The Engineer came was Marcus. He is exceptional. Very friendly. Know what he is doing. Great service 👏

Risposta di gas-elec Group
Absolutely shocking actions from the…
Absolutely shocking actions from the driver of van ref: WP19 CTU on green dragon lane!! Using a phone nearly swerving into us and then has the cheek to start swearing and giving us the finger!!! RUDE!!!! Send your driver back to school and anger management clases!!!

Risposta di gas-elec Group
Very efficient and friendly
Gave me an appointment quickly. Engineer, Marcus Turner was fast and efficient, and very friendly and interesting and interested in me.

Risposta di gas-elec Group
Shambles of a company .cancelled twice…
Shambles of a company .cancelled twice without any warning ,oredered parts them blamed parts for not fitting boiler..said they would ring and update me on when repair will be completed and still waiting for call ..I’d advise you you ring a
Local trustee company and stay away..

Risposta di gas-elec Group
Premium rate telephone number - avoid!
I called the number on my statement to pay my bill and the costs involved calling were over £5 form my mobile phone. The number on the bill was 08448805836 Beware of charges.
Brilliant Enginner
He was very efficient, courteous, helpful and a good worker. Would recommend. Review on behalf of my grandma.

Risposta di gas-elec Group
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