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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Thanks to Ian at Gas-Eiec for doing a great job. He was punctual, polite & everything was fine. He has done 3 electrical safety checks for us & we are very pleased each time. Thanks to customer ser... Leggi di più

Valutata 5 stelle su 5

Kevin Crockford came to do the Gas/electric yearly check and as always, was friendly, polite and really helpful.

Valutata 5 stelle su 5

Gary McGowan Senior engineer has succeeded all our expectations when he came to fit our new boiler.He always liased with us on the time of his arrival and came on time. He is a very proffesional an... Leggi di più

Valutata 1 stelle su 5

When booking morning appointments gas engineer Arrives 11:58 .text company to say this is not morning She sents back text yes 11:58 is still morning,I fail to See that ! And text to say so ,th... Leggi di più

Dettagli dell'azienda

  1. Azienda per la gestione delle proprietà immobiliari
  2. anche in
  3. Fornitore di boiler

Scritti dall'azienda

gas-elec is a market-leading national provider of gas & electrical services to the private rental sector. We specialise in gas & electrical safety inspections, servicing, boiler installations & home services reports, completing over 150,000 each year. Established in 1996 gas-elec launched the UK’s first-ever combined gas and electrical inspection carried out by one engineer in one visit - today we continue to create bespoke and innovative services and compliance management solutions to the lettings industry.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

187 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(187)

24 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Thanks Denis

We had some boiler challenges recently and the gas elec guys were superb. Denis in particular has been fantastic. Always on time and provides a full professional service while being really friendly.

15 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great job

Marcus was very professional and caring about the general maintenance not only of the boiler but also the radiators, giving simple advices that work effectively. Definitely recommended.

22 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

No gas from this gas engineer.

The gas engineer was brilliant he called on arrival. He showed me what had been done and explained everything. He was very pleasant and knowledgeable. He was well mannered and polite he did a thorough job.

5 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

Melted Wiring not found on electric report!

I brought a house and moved in in late november. In September 2023 the Gas-elec group did a 'survey' of the property for the gas and electric saftey. The report was poor, missed photos and this was after them delaying the survey. I would not be writing this but i have been having some work done. And have found out that the bathroom wiring was melted! This should have been picked up in the report and it is a very real fire risk! This company is doing a poor job

22 settembre 2023
Non scritta su invito
Logo di gas-elec Group

Risposta di gas-elec Group

Hello Bodean,
I am really sorry to hear you have received poor service from us.
If you email me @ sales@gas-elec.co.uk, I will look into this and get back to you with a speedy response.

Nick

Valutata 5 stelle su 5

Great service

Marcus T the engineer was lovely and friendly when he visited to carry out the Inspection at my property.

31 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

The engineer servicing my gas fire

The engineer servicing my gas fire, left it in an unsafe condition. Not sealing the connection pipe correctly, broke one of the parts and coals, not sealing glass correctly and mislaying some of the trim. Resulting in me having to purchase a new fire. As this happened earlier in 2023 I only noticed these faults when I came to use the fire and luckily sensed something was wrong and called out a local gas engineer who immediately disconnected the fire.Due to the delay Gas-elec not taking any responsibility. I have now found out there was a cable behind the fire which the original engineer would have been obliged to tell me as it is not safe practice

11 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended

The engineer, Marcus Turner, arrived promptly, having given me a call half an hour earlier to let me know he was on his way. He was here to do a gas safety check and was very friendly and professional and also gave me some helpful tips to run my boiler more efficiently. Highly recommended.

8 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

As i opened the front door i was…

As i opened the front door i was greeted by an amazing huge smile and a very friendly older gentleman. I use the age as i though i has opened the front door to gather Christmas. He had previously called me which i was unable to answer due to surgery a year ago as i had to have my whole voicebox removed due to cancer so i can not talk. Marcus turner was very sympathetic but didn’t make it an issue Abbas was amazing at reading my lips and making sure he was concentrating on me when i replied and that is very important to me as in any conversations and considering y dad was here Marcus made sure that he asked me questions and concentrated on watching me for replies and didn’t make the fact i couldn’t talk an issue. He was very professional and due to my medical conditions doing like anyone in the house but i would have him return as he’s didn’t make me feel awkward or any different to another customer he visitors. What s truly lovely professional man and a credit to the company. Every company needs a Marcus Turner and a lot of people could learn a lot but his experience professionalism and expertise in both the job and customer handling. Merry Christmas to you all x🎅🏼x

20 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Polite, respectful Marcus - what a great service!

Had Marcus T at my home this morning and I could not be happier. He was polite, respectful and even taught me a thing or two about my boiler. He engaged with my dog and toddler too and it made such a nice difference to have some actually take the time to chat vs rushing in and out to just get a job done.

23 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Boiler installation

Had a new boiler installed by Gary. He’s done everything in 2 days whilst keeping our house tidy. It seemed like a big job, but he made it look easy. Very friendly lad and great in explaining everything. Would definitely recommend.

6 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Came back from holiday to a broken boiler - No heating or hot water. Hannah at Gas-Elec sourced a new boiler and had it fitted in a day, after only a days wait. Fantastic service and nice guys who did the work. I could not ask for better.

1 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Marcus was so nice and polite

Marcus was so nice and polite, he was on time, had his own inside slippers, explained and answered all our questions and he knew exactly what to do, after 3 hours i had the gas certificate on my email! Excellent service, i will use it again next year.

1 novembre 2023
Non scritta su invito

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