Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

4,5

Eccellente

TrustScore 4.5 su 5

18 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic Service with Garratt’s Damp and Timber

We had an outstanding experience with Garratt’s Damp and Timber. Their communication was quick, clear and incredibly helpful - they went above and beyond to answer all questions from us. The survey they did was detailed and thorough with excellent advice. I could not recommend them highly enough!

7 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Quick easy and professional to deal with

My company has used Garratts before and asked me to contact them with a property we own with issues. Initial phone call was quick and professional and an appointment arranged immediately. Chris from Garratts met me onsite and was extremely thorough and carried out a detailed survey. The report that was sent through was very clear to understand by the untrained eye and accurately detailed what was wrong and what needed to be done to rectify the issue. I have no hesitation in recommending this company.

10 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing Customer Service

Was recommended to this family run company by an estate agent. He said they had integrity and honesty. They didn’t have an appointment for a few days as was fully booked. They were very patient when I phoned (regularly) for an earlier appointment. The survey was carried out and and was clear, easy to understand and very informative. The surveyor called to discuss results too. She was patient and clear and helped me understand. It was so refreshing to deal with people that listened, understood and were helpful. A rare event now and I will use them for the follow up work as I trusted their assessment. Highly recommend them and wish they could solve other problems for me! I’m fed up with companies who do not give customer service so you will be happy to deal with them.

23 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

An Excellent Job

This company is very local to me and had been recommended by a fiend. The work was over two days with an additional half day for replacing the skirting boards. I was very well informed on what was involved and so there were no surprises. The workmanship was excellent. Their employees arrived on time , answered any questions I had and were meticulous in tidying up. Overall I am very pleased

23 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

A highly professional company

A very professional company, whose pricing was significantly lower than other quotes I received. They were extremely flexible in terms of timings as unexpected issues arose in other areas of the house, and they were able to accommodate with patience, helpfulness, and willingness. I am very happy with the work.

30 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Damp-proofing a basement laundry room

We used Garratts to damp-proof a basement laundry room in a former coal hole, which had been previously been treated but had water damage coming through the walls. It's been three months now and their treatment is holding up well, though it's probably too soon to be sure about the durability of the treatment. But what I appreciate so far was that their diagnosis seemed to show they knew what they were talking about. The options they presented us were straight-forward, and rather then playing the game of giving a lowball fee which ends up ballooning higher, the all-in cost was as originally quoted. Finally they completed the work while were were out of town, on time.

28 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Professional job on damp proofing basement flat

I had Garratts do extensive damp proof work on my central London 19th century basement flat which included tanking a room and installing several damp proof courses. I was impressed by all aspects of their service, from the comprehensive initial survey, to the professional and efficient implementation of the work. It was all done to schedule and to the agreed budget and the guys who did the project clearly knew what they were doing. I am very happy with the outcome.

14 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Had a couple of water ingress issues - service from Tom and team was outstanding from service to completion. Felt that I was being given impartial advice v others and given options on how to address. Would definitely recommend.

24 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent company

Great service and communication from start to finish including telephone queries, survey, damp proofing itself and aftercare with advice. House was left clean and tidy each day. Would 100% recommend.

11 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Tanking the garage

Tom and his team were polite friendly and professional on site. They carried out the work in a clean and tidy manner.
Thank you

5 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Damp survey by Shane

I was very pleased with the damp survey carried out by Shane from Garrats Damp. He was diligent, thorough, amicable and very knowledgeable. I was particularly pleased with the explanations he gave me.

7 novembre 2024
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più