Garelli Furniture Recensioni 16

Risposta di Garelli Furniture

29 apr 2026

Thank you for your kind words—we really appreciate it.

We’re glad to hear you’re enjoying both the comfort and the look of your sofa, and that your experience with our team met expectations. That’s exactly what we aim for with every order.

Enjoy your new setup, and don’t hesitate to reach out if you ever need anything.

Risposta di Garelli Furniture

4 mar 2026

Thank you for the kind words, Yann! We’re glad to hear everything went smoothly and that you’re happy with the couch quality. Enjoy it, and don’t hesitate to reach out if you ever need anything.

Risposta di Garelli Furniture

23 feb 2026

Hi Lauren,

Thank you for taking the time to share such a detailed review. We truly appreciate it.

We’re glad to hear you had a smooth experience from ordering fabric samples to final delivery. We put a lot of focus on fast sample shipping, clear communication, and reliable white-glove delivery, so it means a lot that you noticed.

We also appreciate your patience regarding the missing pillow and cushion cover. While it’s rare, if something isn’t perfect, our priority is to respond quickly and make it right, especially during the holidays. I’m happy we were able to resolve it promptly for you.

Enjoy your new modular couch, and thank you again for trusting Garelli Furniture. If you ever need additional covers, layout guidance, or want to expand your sectional in the future, we’re always here to help.

— The Garelli Furniture Team

Risposta di Garelli Furniture

16 feb 2026

Hi Kaitlyn,

Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to us.

We’re really happy to hear that you and your family are enjoying the couch and that the delivery experience met your expectations. Our team takes a lot of pride in making sure everything feels smooth from start to finish.

We also appreciate you mentioning the stain situation. Performance fabrics are designed to be durable, and linen weaves can sometimes hold onto spills more than expected — I’m glad you were able to restore it and that the removable covers gave you peace of mind. That’s exactly why we offer them. Keep in mind, you can always order extra cover replacement from us in case you ever need some! (at a very affordable price)

As for the cushions settling and shifting slightly at first, that’s completely normal with down-blend inserts. They tend to relax and mold over time, and a quick fluff or grip pad underneath can help if needed. It’s great to hear it’s getting even more comfortable as you use it.

Thank you again for trusting us with your home. If you ever need anything at all, we’re here for you.

Risposta di Garelli Furniture

28 gen 2026

Thank you for your feedback, Phoebe. We’re happy to hear you love the couch and that our team was able to assist and resolve everything along the way. We really appreciate you choosing us.

Risposta di Garelli Furniture

2 gen 2026

Thank you so much for your kind review, Nancy. We’re really glad to hear you’re happy with the quality of your sofa and your experience with our team. Your feedback truly means a lot to us.

Thank you for choosing Garelli!

Risposta di Garelli Furniture

22 dic 2025

Hi Julian,

Thank you for taking the time to share your experience. We sincerely apologize for the lack of prior notice regarding the delivery — that is not the level of service we aim to provide.

Our white-glove deliveries are always meant to be scheduled in advance, and we understand how frustrating this must have been. We are already reviewing this internally with our delivery partner to ensure this does not happen again.

We have reached out to you directly to see how we can make this right.

Risposta di Garelli Furniture

9 dic 2025

Thanks, Warren! Appreciate you sharing this. Glad the service and quality hit the mark. We’ll be here whenever you’re ready for the next pieces.

Risposta di Garelli Furniture

6 dic 2025

Thanks so much, Tali. We're glad to hear everything arrived on time and that you’re loving the couch. Enjoy it, and if you ever need anything, we’ve got you.

Risposta di Garelli Furniture

5 dic 2025

Thanks so much for sharing this, Charles. We’re glad the couch is delivering that cloud comfort you were looking for. Enjoy it, and if you ever need anything from us down the road, we’re here to help.

Risposta di Garelli Furniture

3 dic 2025

Lauren, thank you for sharing this. We are really glad everything made it to the Bahamas in perfect shape and that the sofa and ottoman feel as good as you hoped. We put a lot of effort into making sure long-distance orders go smoothly, so it means a lot to hear your experience was solid. If you ever need covers, extra pieces, or anything at all, reach out — we’ve got you.

Risposta di Garelli Furniture

1 dic 2025

Thank you so much for your review, Anne. We’re glad to hear you’re enjoying your cloud couch and had a great experience with us. If you ever need anything, we’re always here to help.

Risposta di Garelli Furniture

20 nov 2025

Thank you so much for sharing this! We’re really glad the delivery and assembly went smoothly and that you’re loving your new sofa — that’s exactly the experience we aim for. Enjoy it, and if you ever need anything down the road, we’re here to help.

Risposta di Garelli Furniture

20 nov 2025

Thank you, Cindy! Glad to hear you’re loving the comfort and the height — we put a lot of work into getting that right. Enjoy your new sofa, and if you ever need anything, we’re here for you.

Risposta di Garelli Furniture

20 nov 2025

Thank you so much for taking the time to write this. It means a lot to hear how much you’re enjoying the comfort, fabric, and overall feel — that’s exactly what we aim for. Glad it was worth the wait. Whenever you’re ready for that ottoman, we’ve got you.

Risposta di Garelli Furniture

20 nov 2025

Thank you, Wyatt — really appreciate you sharing this. Glad the sofa is hitting all the marks and that the cleaning factor has been a win for you. We work hard on communication, so it’s great to hear it made a difference. If you ever need anything, we’re here.