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Valutata 5 stelle su 5

Wow how fast did arrive from Canada. Vibrante colours, fit is excellent even for a larger guy. Bought in the Black Friday sale. The only downside i wished I had bought more.

Valutata 5 stelle su 5

Excellent customer service. We have ordered several times and the last order was unfortunately lost. I contacted customer service via email and Marcus took very good care of me. Extremely polite and r... Leggi di più

Valutata 5 stelle su 5

Garçon has unbelievable customer service. I left a negative review because three pairs of briefs out of four I ordered were two inches smaller in the waist than the fourth pair. Unfortunately, the thr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Love my undies and all my gear from one of my favourite brands. Materials are always consistently well constructed and fitted. What I love most about the brand is how the designer(s) always manage... Leggi di più

Dettagli dell'azienda

  1. Negozio di biancheria intima

Scritti dall'azienda

Garçon is a premium Canadian brand combining sleek style with a colorful aesthetic. Experience a new level of fit, style and comfort. Shop our wide range of men's underwear, swimwear and accessories.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

20 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. We have ordered several times and the last order was unfortunately lost. I contacted customer service via email and Marcus took very good care of me. Extremely polite and right on top of reshaping our order. One of our items was no longer available and even though it was on sale Marcus told me I could pick any pair I wanted even if it wasn’t a sale item to replace the ones no longer in stock. Amazing quality and very comfortable. There are definitely more orders to be placed in the future.

3 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

I cant speak for their swimsuits

I cant speak for their underwear, but there swimsuits listed on their site do not match their sizing charts. For instance, If you are a medium(32-34) waist, you will probably need an xxl or xxxl. It almost seems that their swimsuits were designed for women. No room for your junk, unless you tape it to your butt. Although their patterns are appealing, the cut is just way to femine for a guy. The real kicker is they wont exchange or give money back even with the tags still on. So Im out 120$ because I decided to try a new brand. Not to mention I was literally attacked by their customer service for asking for a resolution and told not to order from them again. Im not kidding. Like I would want to be ripped off again. Buyer Beware!

16 giugno 2022
Non scritta su invito
Logo di Garçon

Risposta di Garçon

Dear Sir,

While we always make a point to help our customers out, you were extremely rude from the start to our customer service staff.

We do not accept any rudeness, threats or insults and as a consequence, the entire Garçon team decided not to provide you with any help beyond what our official return policy states.

We sincerely hope that you will reassess your abusive behavior towards others and start treating people and companies with more respect.

Sincerely,

The Garçon team

Valutata 5 stelle su 5

Amazing

Some of the best underwear I’ve every bought been buying for 3+ years. Definitely my favorite in my drawer

16 aprile 2022
Valutata 5 stelle su 5

Customer service was incredible!

Customer service was incredible!
When the swimsuit came and they didn’t fit, Garçon was quick to respond and offered a solution. Had it resolved within a few days. I won’t hesitate to order from them again!

8 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Seamless replacement process!

Recently ordered a few pair of underwear, to have a defect in one of the waistbands. Wrote a review explaining the situation and Tommy was quick to reply and make sure a replacement of my choice be sent without cost. Seamless process! I buy GM for the style and quality, so I knew this wasn’t going to become a regular occurrence. Thanks for the awesome customer service Tommy and GM. You stand out from the rest;)

28 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

Garçon has unbelievable customer service

Garçon has unbelievable customer service. I left a negative review because three pairs of briefs out of four I ordered were two inches smaller in the waist than the fourth pair. Unfortunately, the three didn’t fit. Garçon customer service saw my review and immediately contacted me to make things right! Unheard of with many businesses. I will be a repeat customer!

8 giugno 2020
Non scritta su invito
Logo di Garçon

Risposta di Garçon

Thank you so much Tom! We're glad we could make it right! Sincerely, Marcus.

Valutata 5 stelle su 5

worth it

Love my undies and all my gear from one of my favourite brands. Materials are always consistently well constructed and fitted. What I love most about the brand is how the designer(s) always manage to breathe new life into a collection without digressing too far away from their original brand trademark.

Customer service is remarkable, especially that one time the sizing and shipping did not work out, Garcon Model quickly rectified the mistake and made me a customer for life. Love the brand. Sexy, seductive and nothing else compares in Canada.

Serge E

8 maggio 2020
Non scritta su invito
Valutata 5 stelle su 5

super comfortable and cute

super comfortable and cute. Both their underwear and swimwear are very stylish. I get compliments on both. They’re also great gifts for a bf! Their swim suits are so much cuter than the relatively long board shorts you’ll find in American stores. Their European style fits right in on the beach in Barcelona in summer and here in the US they stand out. Love them!!

8 maggio 2020
Non scritta su invito
Valutata 5 stelle su 5

I only wear Garçon Model

I only wear Garçon Model underwear. It is the most comfortable underwear I’ve ever owned. Their web site makes it easy to shop and it’s delivered to my mail box quickly.

8 maggio 2020
Non scritta su invito
Valutata 5 stelle su 5

Great Customer Service

I was having some issues ordering 6 pairs of undies, I emailed and spoke with Marcus who was able to help me complete my order! I am very excited to get my new underwear, I have 4 pairs that I ordered previous and they are so comfortable!

8 maggio 2020
Non scritta su invito

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