Gamesporium Recensioni 21

Never left a review on Trustpilot before but felt compelled to do so due to the unmatchable speed and remarkable response from the customer service compared to other similar Steam key platforms.

I recently decided to try Gamesporium through gg.deals and ordered a discounted Steam key for Grapple Dog. Shortly after, my order was cancelled due to the item being out of stock. Because the website seemingly lacked an out-of-stock notification system, I reached out to inquire if the game would be restocked before the discount ended and how I could be notified.

To my surprise, within just three minutes, I received a response detailing that the new stock was expected within approximately 48 hours. Furthermore, the support team kindly offered to reserve a copy and provide it free of charge once it arrived, promising to contact me directly. True to their word, I received the steam key via email just half a day later and it activated perfectly. This has truly been the best experience I’ve had with any Steam key site and its customer service thus far. I look forward to making more purchases here in the future. Thank you to the customer support team for resolving this issue so quickly and gracefully.

Two suggestions for consideration:

Out-of-Stock Indicators: If possible, displaying a clear “out of stock” sign directly on the product page would make it much easier for customers to notice inventory status before attempting a purchase.

Region Activation Checks: It would provide great peace of mind if product pages clearly stated whether a Steam key is global and/or included an automated region-activation check. Currently, it is rather difficult to verify if a key will activate in a customer’s specific country before buying.

Once again, thank you for the quick resolution and this incredibly positive experience.

Excellent Customer Service.

I saw they had a game for sale and ordered it, sadly they key I received was for the wrong region. I emailed them and within 20 minutes the problem was fixed. Perfection is not reasonable, but being able to turn around and fix a problem nearly instantly outside of regular business hours? That is worth my business. Highly Reccomended

Had a small issue while purchasing a game and contacted support. Received a solution within 10 minutes, maybe even less. Also, good store with a quite good selection of games at satisfying prices.

i bought payday the heist from them but the key didn't work so i openned a ticket and they were able to give me a new key and were very help full will shop with thme again

I had an issue with an order I placed and Kemal from Gamesporium fixed the issue within 20 minutes of contacting them.

If you’re looking for website that has amazing prices and customer support I highly recommend them.

Ótimo serviço de entrega e suporte, além das boas promoções.

My first purchase was cancelled because of the game was out of stock. They should've prevented people from ordering if it's out of stock, so none of us would waste time in ordering and refunding

Edit 2026-05-18:
It seems like there're some misunderstanding from both sides. Their key delivery system is fine. There're some issues with manual verification + sourcing location-specific key which caused the delayed delivery

However, my point still stands: if you cannot deliver keys instantly because it's out of stock or lack of location-specific keys, don't let us buy it. Most of us buy keys because we want to play the games immediately, so even a few hours of delay could be very frustrating, especially for someone who has a regular job and don't have much free time for gaming

Their costumer support is kind of late but they're communicative and genuine. They also offered the keys I wanted to buy for free

After the purchase, I got an issue with the product key that was duplicated, and had already been redeeemed on another active account.

The customer support was quick to respond (under 15 minutes), provided a replacement key that is functional, and also issued a full refund for the transaction; I wasn't expecting anything like a game for free, thanks very much for such attention from the customer support.

Amazing games, love it!!!

I had an amazing experience loved ittt

Amazing games, flawless purchasing experience.
Recommended!

not gonna lie, i was a tad bit anxious at first when i received the Your game key is being prepared message, but i did get the game key 30 minutes after that.

Great service. Reliable product. I highly recommend Gamesporium.

I wanted to buy CIV VI and got on this site through gg.deals. On the product page there was this picture of the full anthology bundle, so I bought it and apparently I had only payed for the base game. There was a small text on the product page that said "Base Game". I filled in a contact form because I obviously wanted the full game. The support team gave me a key to the full game without having to pay extra and a discount code for a possible next purchase.
Great experience overall.
One point of critique: When I payed for the key, I got a confirmation email that said: "Your key will arrive soon." I was starting to worry, because what does soon mean, so I went to trustpilot and saw a 2.6 rating. I thought I had been scammed, of course I was on the wrong website, but I only noticed that a few minutes later, meanwhile the key had already arrived. The point being by not giving a timeframe, I started worrying "Why would they be so vague.", so I think it could be nice to give a timeframe in the confirmation e-mail like "this generally arrives in ...".

Really great experience with this store. The discounts are super good, which is what got me to try it in the first place. I bought a game and got the key within just a few minutes, which was honestly faster than I expected. Everything went smoothly, no issues at all. Definitely a reliable place to pick up games.

Very good experience overall. The purchase process was quick and smooth, and I didn’t run into any issues. The website is easy to use and everything is clearly organized, so it doesn’t take long to find what you’re looking for. I also liked the variety of games available and the prices are very reasonable, which makes it even better. Overall, I’m happy with my purchase and would definitely buy from here again!

Cheap and trustable, I bought few games wayyy below than avarage market. One time I got key problem but when I reach customer services, instantly resolved :). Perfect

They feature lots of games in various genres, and with great deals on many titles. I purchased a Steam key for a game which was on my radar for quite a while. 5 minutes after the purchase I have received the key and had no issues activating. Definitely recommend to have a look at this platform and compare the prices before buying.

Purchased some games at a great discount. Key delivery was a bit delayed, but, they handled the situation quite well. Satisfied by the support!